[SOLVED] Windows update error 800B0100

[pkoechlin]

I can't install this update. Tried everything from microsoft support:banghead:. Thanks for the help!!

 

[Tekno Venus]

Hi,

Please follow the https://www.sysnative.com/forums/windows-update/4736-windows-update-forum-posting-instructions.html

-Stephen

 

[pkoechlin]

Hi,

Please follow the https://www.sysnative.com/forums/windows-update/4736-windows-update-forum-posting-instructions.html

-Stephen

Thanks! Will start there.

 

[pkoechlin]

SFCFix version 2.4.1.0 by niemiro.
Start time: 2014-10-15 17:04:20.775
Not using a script file.








AutoAnalysis::
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 0
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 29
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.4.1.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2014-10-15 17:08:05.402
----------------------EOF-----------------------

 

[pkoechlin]

cbs attached

 

[Tekno Venus]

Hi,

I don't think the CBS file uploaded successfully. You can follow these instructions to upload it automatically :)

SFCFix CBS Collection

1. Download SFCFix.exe using the following link and save the tool to your Desktop: [sfcfixdownload]Download SFCFix[/sfcfixdownload]
2. Download SFCFixScript.txt and save this to your Desktop as well: https://dl.dropboxusercontent.com/u...ts/~Generic/Collect/CBS/SFCFixScript.txt?dl=1
3. On your Desktop, you should now see two files: SFCFix.exe and SFCFixScript.txt.
4. Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it.
5. SFCFix will now begin to upload your CBS logfiles to our server.

Stephen

 

[LogBot]

Logfile submission from pkoechlin

Logfile submission from pkoechlin.

The logfiles are available at: https://www.sysnative.com/niemiro/fileDistribution/2014-10/3110.zip

 

[pkoechlin]

Done!!

 

[pkoechlin]

Done!!

I didn't mean done as in problem solved. Just in case... still can't update

 

[Tekno Venus]

Hi,

Can you download and run the SURT for me: https://www.sysnative.com/forums/wi...diness-tool-system-update-readiness-tool.html. Once the SURT has completed installing, please zip up and attach the following log to your next post:

C:\Windows\Logs\CBS\CheckSUR.persist.log

-Stephen

 

[pkoechlin]

Hi,

Can you download and run the SURT for me: https://www.sysnative.com/forums/wi...diness-tool-system-update-readiness-tool.html. Once the SURT has completed installing, please zip up and attach the following log to your next post:

C:\Windows\Logs\CBS\CheckSUR.persist.log

-Stephen

Thanks again. View attachment CheckSUR.log Please find the results attached.

 

[Go The Power]

Hello,

SURT Package replacement

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Click Here to download Packs.zip and save this to your Desktop.
2. Right-click on the file and select Extract All...
3. Tick the box labelled Show extracted files when complete then click Extract
4. A window will open showing two folders, Manifests and Packages
5. Open the Manifests folder and copy the files into the following folder (if there are any files)
   
   C:\Windows\Temp\CheckSur\Winsxs\Manifests
   
6. Open the Packages folder and copy the files into the following folder (if there are any files)
   
   C:\Windows\Temp\CheckSur\Servicing\Packages
   
7. Run the System Update Readiness Tool (SURT) again.
8. When the SURT finishes installing, copy (Ctrl + C) and paste (Ctrl + V) the contents of the SURT log into your next post please:
   
   C:\Windows\Logs\CBS\CheckSUR.log

 

[pkoechlin]

Hello,

SURT Package replacement

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Click Here to download Packs.zip and save this to your Desktop.
2. Right-click on the file and select Extract All...
3. Tick the box labelled Show extracted files when complete then click Extract
4. A window will open showing two folders, Manifests and Packages
5. Open the Manifests folder and copy the files into the following folder (if there are any files)
   
   C:\Windows\Temp\CheckSur\Winsxs\Manifests
6. Open the Packages folder and copy the files into the following folder (if there are any files)
   
   C:\Windows\Temp\CheckSur\Servicing\Packages
7. Run the System Update Readiness Tool (SURT) again.
8. When the SURT finishes installing, copy (Ctrl + C) and paste (Ctrl + V) the contents of the SURT log into your next post please:
   
   C:\Windows\Logs\CBS\CheckSUR.log

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 25.0
2014-10-17 11:47


Checking Windows Servicing Packages


Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_1_for_KB2972100~31bf3856ad364e35~amd64~~6.1.1.0.mum Line 1:
(fix) CBS MUM Corrupt CBS File Replaced Package_1_for_KB2972100~31bf3856ad364e35~amd64~~6.1.1.0.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_1_for_KB2972100~31bf3856ad364e35~amd64~~6.1.1.0.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_2_for_KB2972100~31bf3856ad364e35~amd64~~6.1.1.0.mum Line 1:
(fix) CBS MUM Corrupt CBS File Replaced Package_2_for_KB2972100~31bf3856ad364e35~amd64~~6.1.1.0.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_2_for_KB2972100~31bf3856ad364e35~amd64~~6.1.1.0.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_3_for_KB2972100~31bf3856ad364e35~amd64~~6.1.1.0.mum Line 1:
(fix) CBS MUM Corrupt CBS File Replaced Package_3_for_KB2972100~31bf3856ad364e35~amd64~~6.1.1.0.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_3_for_KB2972100~31bf3856ad364e35~amd64~~6.1.1.0.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_3_for_KB2987107~31bf3856ad364e35~amd64~~11.2.1.0.mum Line 1:
(fix) CBS MUM Corrupt CBS File Replaced Package_3_for_KB2987107~31bf3856ad364e35~amd64~~11.2.1.0.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_3_for_KB2987107~31bf3856ad364e35~amd64~~11.2.1.0.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_4_for_KB2987107~31bf3856ad364e35~amd64~~11.2.1.0.mum Line 1:
(fix) CBS MUM Corrupt CBS File Replaced Package_4_for_KB2987107~31bf3856ad364e35~amd64~~11.2.1.0.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_4_for_KB2987107~31bf3856ad364e35~amd64~~11.2.1.0.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_5_for_KB2972100~31bf3856ad364e35~amd64~~6.1.1.0.mum Line 1:
(fix) CBS MUM Corrupt CBS File Replaced Package_5_for_KB2972100~31bf3856ad364e35~amd64~~6.1.1.0.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_5_for_KB2972100~31bf3856ad364e35~amd64~~6.1.1.0.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_5_for_KB2987107~31bf3856ad364e35~amd64~~11.2.1.0.mum Line 1:
(fix) CBS MUM Corrupt CBS File Replaced Package_5_for_KB2987107~31bf3856ad364e35~amd64~~11.2.1.0.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_5_for_KB2987107~31bf3856ad364e35~amd64~~11.2.1.0.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2972100_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum Line 1:
(fix) CBS MUM Corrupt CBS File Replaced Package_for_KB2972100_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_for_KB2972100_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2972100~31bf3856ad364e35~amd64~~6.1.1.0.mum Line 1:
(fix) CBS MUM Corrupt CBS File Replaced Package_for_KB2972100~31bf3856ad364e35~amd64~~6.1.1.0.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_for_KB2972100~31bf3856ad364e35~amd64~~6.1.1.0.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2987107_RTM~31bf3856ad364e35~amd64~~11.2.1.0.mum Line 1:
(fix) CBS MUM Corrupt CBS File Replaced Package_for_KB2987107_RTM~31bf3856ad364e35~amd64~~11.2.1.0.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_for_KB2987107_RTM~31bf3856ad364e35~amd64~~11.2.1.0.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2987107~31bf3856ad364e35~amd64~~11.2.1.0.mum Line 1:
(fix) CBS MUM Corrupt CBS File Replaced Package_for_KB2987107~31bf3856ad364e35~amd64~~11.2.1.0.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_for_KB2987107~31bf3856ad364e35~amd64~~11.2.1.0.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.


Checking Package Watchlist


Checking Component Watchlist


Checking Packages


Checking Component Store
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\x86_netfx-system_tlb_b03f5f7f11d50a3a_6.1.7601.18529_none_a6e9caa3523715d6.manifest x86_netfx-system_tlb_b03f5f7f11d50a3a_6.1.7601.18529_none_a6e9caa3523715d6
(fix) CSI Manifest All Zeros CSI File Replaced File: x86_netfx-system_tlb_b03f5f7f11d50a3a_6.1.7601.18529_none_a6e9caa3523715d6.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_netfx-system_tlb_b03f5f7f11d50a3a_6.1.7601.22740_none_4871ba84575f992c.manifest amd64_netfx-system_tlb_b03f5f7f11d50a3a_6.1.7601.22740_none_4871ba84575f992c
(fix) CSI Manifest All Zeros CSI File Replaced File: amd64_netfx-system_tlb_b03f5f7f11d50a3a_6.1.7601.22740_none_4871ba84575f992c.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\x86_netfx-system_tlb_b03f5f7f11d50a3a_6.1.7601.22740_none_901ef15b6bdbc232.manifest x86_netfx-system_tlb_b03f5f7f11d50a3a_6.1.7601.22740_none_901ef15b6bdbc232
(fix) CSI Manifest All Zeros CSI File Replaced File: x86_netfx-system_tlb_b03f5f7f11d50a3a_6.1.7601.22740_none_901ef15b6bdbc232.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\wow64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.2.9600.17358_none_fffca2ac6b8d9bf8.manifest wow64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.2.9600.17358_none_fffca2ac6b8d9bf8
(fix) CSI Manifest Failed Catalog Check CSI File Replaced File: wow64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.2.9600.17358_none_fffca2ac6b8d9bf8.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\msil_system.resources_b77a5c561934e089_6.1.7601.22740_en-us_508e2e4cb0e11ac7.manifest msil_system.resources_b77a5c561934e089_6.1.7601.22740_en-us_508e2e4cb0e11ac7
(fix) CSI Manifest All Zeros CSI File Replaced File: msil_system.resources_b77a5c561934e089_6.1.7601.22740_en-us_508e2e4cb0e11ac7.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\msil_system_b77a5c561934e089_6.1.7601.18529_none_aeecb842189b1bd8.manifest msil_system_b77a5c561934e089_6.1.7601.18529_none_aeecb842189b1bd8
(fix) CSI Manifest All Zeros CSI File Replaced File: msil_system_b77a5c561934e089_6.1.7601.18529_none_aeecb842189b1bd8.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_netfx-system_b03f5f7f11d50a3a_6.1.7601.22740_none_a86554401773f409.manifest amd64_netfx-system_b03f5f7f11d50a3a_6.1.7601.22740_none_a86554401773f409
(fix) CSI Manifest All Zeros CSI File Replaced File: amd64_netfx-system_b03f5f7f11d50a3a_6.1.7601.22740_none_a86554401773f409.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\msil_system.resources_b77a5c561934e089_6.1.7601.18529_en-us_67590794973c6e6b.manifest msil_system.resources_b77a5c561934e089_6.1.7601.18529_en-us_67590794973c6e6b
(fix) CSI Manifest All Zeros CSI File Replaced File: msil_system.resources_b77a5c561934e089_6.1.7601.18529_en-us_67590794973c6e6b.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\msil_system_b77a5c561934e089_6.1.7601.22740_none_9821defa323fc834.manifest msil_system_b77a5c561934e089_6.1.7601.22740_none_9821defa323fc834
(fix) CSI Manifest All Zeros CSI File Replaced File: msil_system_b77a5c561934e089_6.1.7601.22740_none_9821defa323fc834.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_netfx-system_tlb_b03f5f7f11d50a3a_6.1.7601.18529_none_5f3c93cc3dbaecd0.manifest amd64_netfx-system_tlb_b03f5f7f11d50a3a_6.1.7601.18529_none_5f3c93cc3dbaecd0
(fix) CSI Manifest All Zeros CSI File Replaced File: amd64_netfx-system_tlb_b03f5f7f11d50a3a_6.1.7601.18529_none_5f3c93cc3dbaecd0.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\wow64_microsoft-windows-scripting-vbscript_31bf3856ad364e35_11.2.9600.17358_none_3513935f774b2425.manifest wow64_microsoft-windows-scripting-vbscript_31bf3856ad364e35_11.2.9600.17358_none_3513935f774b2425
(fix) CSI Manifest Failed Catalog Check CSI File Replaced File: wow64_microsoft-windows-scripting-vbscript_31bf3856ad364e35_11.2.9600.17358_none_3513935f774b2425.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_netfx-system_b03f5f7f11d50a3a_6.1.7601.18529_none_bf302d87fdcf47ad.manifest amd64_netfx-system_b03f5f7f11d50a3a_6.1.7601.18529_none_bf302d87fdcf47ad
(fix) CSI Manifest All Zeros CSI File Replaced File: amd64_netfx-system_b03f5f7f11d50a3a_6.1.7601.18529_none_bf302d87fdcf47ad.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab


Summary:
Seconds executed: 129
Found 23 errors
Fixed 23 errors
CSI Manifest All Zeros Total count: 10
Fixed: CSI Manifest All Zeros. Total count: 10
CSI Manifest Failed Catalog Check Total count: 2
Fixed: CSI Manifest Failed Catalog Check. Total count: 2
CBS MUM Corrupt Total count: 11
Fixed: CBS MUM Corrupt. Total count: 11
Fixed: CBS Paired File. Total count: 11
Customer Experience report successfully uploaded. Thank you for participating. For more information, see the Microsoft Customer Experience Improvement Program on the Microsoft web site.

 

[Go The Power]

Summary:
Seconds executed: 129
Found 23 errors
Fixed 23 errors

Looks good :)

Can you please try and run Windows Updates again?

 

[pkoechlin]

Unfortunately new error!! I saw that in the packs manifest there were a lot of files with amd64 at the beginning of the file name. Could this have anything to do with changing from an amd video card to nvidia?

Summary:
Seconds executed: 129
Found 23 errors
Fixed 23 errors

Looks good :)

Can you please try and run Windows Updates again?

 

[Go The Power]

This does happen from occasion to see this error message after repairing the file 0x8024200D (ERROR_DS_ATTRIBUTE_OR_VALUE_EXISTS). Fortunately, the fix is simply: install manually from microsoft.com.

Can you please let me know the names of the two KB updates that are failing to install? Then I will find the correct ones that need to be downloaded.

with amd64 at the beginning of the file name. Could this have anything to do with changing from an amd video card to nvidia?

This is different. The reason for this one is AMD where the original creators of 64 bit systems and the name has just carried across.

 

[pkoechlin]

This does happen from occasion to see this error message after repairing the file 0x8024200D (ERROR_DS_ATTRIBUTE_OR_VALUE_EXISTS). Fortunately, the fix is simply: install manually from microsoft.com.

Can you please let me know the names of the two KB updates that are failing to install? Then I will find the correct ones that need to be downloaded.

with amd64 at the beginning of the file name. Could this have anything to do with changing from an amd video card to nvidia?

This is different. The reason for this one is AMD where the original creators of 64 bit systems and the name has just carried across.

It's these two attached. Thanks so much!

 

[Go The Power]

Here is the first one Download Cumulative Security Update for Internet Explorer 11 for Windows 7 for x64-based Systems (KB2987107) from Official Microsoft Download Center

For the second one I need the KB number, if you highlight the second one and send another screenshot that would be good. Just want to make sure we get the right update here :)

 

[Go The Power]

Here is the first one Download Cumulative Security Update for Internet Explorer 11 for Windows 7 for x64-based Systems (KB2987107) from Official Microsoft Download Center

For the second one I need the KB number, if you highlight the second one and send another screenshot that would be good. Just want to make sure we get the right update here :)

 

[pkoechlin]

Here is the first one Download Cumulative Security Update for Internet Explorer 11 for Windows 7 for x64-based Systems (KB2987107) from Official Microsoft Download Center

For the second one I need the KB number, if you highlight the second one and send another screenshot that would be good. Just want to make sure we get the right update here :)

Sorry for the delayed response. Thanks!