[SOLVED] Windows Update Error 800B0100 (Win7 Pro 64-bit SP1)

[BlatantAnomaly]

I am trying to set up a Lenovo B575e laptop for my father. I uninstalled a bunch of pre-loaded software using CCleaner and the Windows Add/Remove Programs tool (for the ones CCleaner couldn't see) and I suspect that CCleaner deleting the registry keys of the programs it uninstalled may have led to my being unable to install Windows Updates.

The specific updates that are failing to install are: KB2758857, KB2872339, KB2726535, and KB2882822.

I have attempted Microsoft Fixit and Windows Update Diagnostic. One of those two installed KB947821 "Hotfix" to no avail.

Any help would appreciated.

I am unable to upload the CBS.zip file. Hopefully, this link works: FileSwap.com : CBS.zip download free

 

[tom982]

Windows Update Package Replacement

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Please download the attached file, Packs.zip and save this to your Desktop.
2. Right-click on the file and select Extract All...
3. Tick the box labelled Show extracted files when complete then click Extract
4. A window will open showing two folders, Manifests and Packages
5. Open the Manifests folder and copy the files into the following folder (if there are any files)
   
   C:\Windows\Temp\CheckSur\Winsxs\Manifests
   
   
6. Open the Packages folder and copy the files into the following folder (if there are any files)
   
   C:\Windows\Temp\CheckSur\Servicing\Packages
   
   
7. Run the System Update Readiness Tool (SURT) again.
8. When the SURT finishes installing, copy (Ctrl + C) and paste (Ctrl + V) the contents of the SURT log into your next post please:
   
   C:\Windows\Logs\CBS\CheckSUR.persist.log

You will probably be shown the error code 0x8024200D after performing this fix, if so, please download and install the update from this link. It must be downloaded using Internet Explorer.

Download Update for Windows 7 for x64-based Systems (KB2882822) from Official Microsoft Download Centre

https://dl.dropboxusercontent.com/u/16537616/Fixes/SURT/BlatantAnomaly/Packs.zip

Tom

 

[BlatantAnomaly]

I appreciate you quick response. However, before I had a chance to try your fix the computer decided to ask me for the logon password (even though there wasn't one). After failing at a few fixes, I have wiped the machine and reinstalled Windows.
Thank you anyway.

 

[tom982]

No problem! Thanks for letting me know :)