E etiskay New member Joined Feb 20, 2015 Posts 2 Feb 20, 2015 #1 hi, i'm kinda newbie on this stuff and i really need your help, my windows doesnt update and i'm getting an error 800B0100. It says my windows has a chance of not being genuine. I followed some steps i saw here and attached here my cbs logs. Hope you can help me :) View attachment CBS.logView attachment CheckSUR.logView attachment CheckSUR.persist.log
hi, i'm kinda newbie on this stuff and i really need your help, my windows doesnt update and i'm getting an error 800B0100. It says my windows has a chance of not being genuine. I followed some steps i saw here and attached here my cbs logs. Hope you can help me :) View attachment CBS.logView attachment CheckSUR.logView attachment CheckSUR.persist.log
Go The Power Senior Administrator, Windows Update Expert, Contributor Staff member Joined Mar 5, 2012 Posts 6,292 Location Adelaide, South Australia Feb 22, 2015 #2 Hello and welcome to the forum :) Lets run a fresh scan with SFC /SCANNOW then try and use our automated tool top repair this corrupt payload file. SFC /SCANNOW Click on the button. Inside the search box type in CMD Right click on CMD => Choose Run as Administrator Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW Please wait for this to Finish before continuing with the rest of the steps. Convert CBS.log to CBS.txt Click on the button => Inside the search box copy and paste the following command: Code: cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt" Press Enter Once this has completed please go to your Desktop and you will find CBS.txt => Please upload CBS.txt to this thread Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive Download and Run SFCFix Please download and run SFCFix from >Here< It will take about 15 minutes to process. Once the scan has completed a notepad file will launch with the results. Please copy and paste the entire contents of the results and post them back into this thread. Please put [CODE][/CODE] tags around the log to break up the text.
Hello and welcome to the forum :) Lets run a fresh scan with SFC /SCANNOW then try and use our automated tool top repair this corrupt payload file. SFC /SCANNOW Click on the button. Inside the search box type in CMD Right click on CMD => Choose Run as Administrator Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW Please wait for this to Finish before continuing with the rest of the steps. Convert CBS.log to CBS.txt Click on the button => Inside the search box copy and paste the following command: Code: cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt" Press Enter Once this has completed please go to your Desktop and you will find CBS.txt => Please upload CBS.txt to this thread Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive Download and Run SFCFix Please download and run SFCFix from >Here< It will take about 15 minutes to process. Once the scan has completed a notepad file will launch with the results. Please copy and paste the entire contents of the results and post them back into this thread. Please put [CODE][/CODE] tags around the log to break up the text.
E etiskay New member Joined Feb 20, 2015 Posts 2 Mar 3, 2015 #3 CBS .txt file : https://www.dropbox.com/s/ug5eqbtj6b402pi/cbs.txt?dl=0 SFC : https://www.dropbox.com/s/newjtct9qiun3h1/SFCFix.txt?dl=0
CBS .txt file : https://www.dropbox.com/s/ug5eqbtj6b402pi/cbs.txt?dl=0 SFC : https://www.dropbox.com/s/newjtct9qiun3h1/SFCFix.txt?dl=0
Go The Power Senior Administrator, Windows Update Expert, Contributor Staff member Joined Mar 5, 2012 Posts 6,292 Location Adelaide, South Australia Mar 5, 2015 #4 Looks better. Can you please run the SURT agin and post a new CheckSur log? Please also try Windows Updates again, if the same error occurs please let me know. Alex
Looks better. Can you please run the SURT agin and post a new CheckSur log? Please also try Windows Updates again, if the same error occurs please let me know. Alex