Windows update error 800B0100 when installing Windows 7 Service Pack 1 for x64

Tyddus

New member
Joined
Sep 21, 2014
Posts
3
I have had this issue for a while, but it wasn't terribly important until now. I browsed the forums a bit and noticed ya'll have been able to help several others with the problem.
When I try to update to Service Pack 1 for windows 7 x64 I constantly get error 800B0100.
I have tried running the Windows Update readiness tool (Windows6.1-KB947821-v33-x64) and Windows automatic troubleshooter linked in the Microsoft support article pertaining to this error, but with no results.
I'm attaching a copy of my checksur log in hopes I can get this issue resolved.


Anit-virus - MSE
No firewall (default from windows)

Your tool log:

SFCFix version 2.4.1.0 by niemiro.
Start time: 2014-09-21 11:23:20.796
Not using a script file.








AutoAnalysis::
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 0
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 2
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.








Successfully processed all directives.






Failed to generate a complete zip file. Upload aborted.




SFCFix version 2.4.1.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2014-09-21 11:24:51.703
----------------------EOF-----------------------

Thanks in advance.
 
Sure!

Well... the troubleshooter found two errors but failed to repair them.

Logs:

CheckSUR
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 25.0
2014-09-21 11:17


Checking Windows Servicing Packages


Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_75_for_KB2685813~31bf3856ad364e35~amd64~~6.1.1.11.mum Line 1: INDX(


Checking Package Watchlist


Checking Component Watchlist


Checking Packages


Checking Component Store


Summary:
Seconds executed: 473
Found 1 errors
CBS MUM Corrupt Total count: 1


Unavailable repair files:
servicing\packages\Package_75_for_KB2685813~31bf3856ad364e35~amd64~~6.1.1.11.mum
servicing\packages\Package_75_for_KB2685813~31bf3856ad364e35~amd64~~6.1.1.11.cat



output
===========================================
Proxy: Acesso direto (nenhum servidor proxy).
Última atualização instalada:Windows 7 Service Pack 1 para sistemas com base em x64 (KB976932),09/21/2014 14:41:07
Última mensagem exibida:2014-09-21 15:04:18:469 1296 16d8 Agent WARNING: Failed to add and register service 7971f918-a847-4430-9279-4a52d1efe18d to the data store 0x80240031
Definições de idioma:pt-BR
bits : Running
wuauserv : Running
GRUPO DE TRABALHO:WORKGROUP
Versão do agente do Windows Update:7.6.7600.256
Microsoft Windows 7 Professional SP: 0
Tipo de CPU: x64
Arquitetura do SO:64-bit



Thanks.
 
Hello Tyddus and welcome to the forum.

Can you please run the System Update Readiness Tool again to make sure that corruption is gone. Once it has finished running please post the contents of
C:\Windows\Logs\CBS\CheckSUR.log
 

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