[SOLVED] Windows Update error 80073712 (Windows SERVER 2008 R2 SP1)

P

patbau

Well-known member
Joined
Oct 24, 2015
Posts
124
Location
Istanbul - Turkey
Hi,

Security Update for Windows Server 2008 R2 x64 Edition (KB3121918) fail with error 80073712
I tried to fix with sfc /scannow
CBS.log file is attached

I tried SFCFix.exe who gave :
Code: 
Checking store directories . . .

A missing store directory has been detected and repaired. SFC must be re-run
and this will increase diagnosis times by approximately 15 minutes.



Checking CBS.log . . .
Checking CheckSUR.log . . .

Attempting repair . . .
Stage 1
Stage 2
Stage 3
Stage 4a
Stage 5
Stage 6
Stage 7
Stage 8

SUMMARY:
   CBS & SFC total detected corruption count:     4
   CBS & SFC total unimportant corruption count:  0
   CBS & SFC total fixed corruption count:        1
   SURT total detected corruption count:          61
   SURT total unimportant corruption count:       0
   SURT total fixed corruption count:             0

Thanks for your help
 

Attachments

Hello again!

Please run the System Update Readiness Tool. When it completes, attach C:\Windows\Logs\CBS\CheckSUR.log with your reply.
 
Looks like registry corruption.

Have you tested the RAM on this machine (or host, if it is a VM)?

I'd like to take a look at the components hive:

Please manually upload the components hive by following these instructions:

Upload Components Hive
  1. Navigate to C:\Windows\System32\config
  2. Right-click on the current COMPONENTS file and select copy
    Note: If you get an error that the file is in use, reboot your computer and then try again.
  3. Right-click on your Desktop and select paste
  4. Right-click on the COMPONENTS file on your Desktop and select Send To -> Compressed (zipped) Folder
  5. Upload the zip from your Desktop to a file sharing service such as DropBox, OneDrive, SendSpace, etc. and include the link with your reply.
 
SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

View attachment SFCFix.zip

After SFCFix has completed, run SURT again.
When SURT has finished, attach C:\Windows\Logs\CBS\CheckSUR.log with your reply.
 
hi,

Here is SFCFix.txt
Code: 
SFCFix version 2.4.9.2 by niemiro.
Start time: 2016-02-09 00:14:22.376
Microsoft Windows Server 2008 R2 Service Pack 1 - amd64
Using .zip script file at C:\Users\majmysql\Desktop\SFCFix.zip [0]




RegistryScript::
Successfully  took ownership and permissions for registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\250b3180fea..cd83525d2dc_b03f5f7f11d50a3a_6.1.7601.22733_63aa94e3523c9f35.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully  took ownership and permissions for registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\3f4d63eb892..0696a8368e9_31bf3856ad364e35_6.1.7601.18933_5db690805e090f4e.
Successfully  took ownership and permissions for registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\4341b341439..ea39b1ca5f6_31bf3856ad364e35_6.1.7601.18933_4cd927a322f14514.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully  took ownership and permissions for registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\61f1c39b074..37479767e75_31bf3856ad364e35_6.1.7601.22843_bb03053ca4263080.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully  took ownership and permissions for registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\73ae1d35984..a86aa670863_31bf3856ad364e35_6.1.7601.23099_833d33cdb7d75b37.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully  took ownership and permissions for registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\892ae3b54ca..cb3b7a3b71c_31bf3856ad364e35_6.1.7601.23099_5f77079442bc3f16.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully  took ownership and permissions for registry key  HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_iastorv.inf_31bf3856ad364e35_6.1.7601.17514_none_0d3757e79e6784d0.
Successfully  took ownership and permissions for registry key  HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-h..-hmeshare.resources_31bf3856ad364e35_6.1.7600.16385_en-us_5d9f7d70ed4643fd.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully  took ownership and permissions for registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\hpsamd.inf_31bf3856ad364e35_6.1.7601.17514_5b5cf553a3ff2443.
Successfully  took ownership and permissions for registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\iastorv.inf_31bf3856ad364e35_6.1.7601.17514_0d3757e79e6784d0.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully  took ownership and permissions for registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_b4e4d2f867dda2ab.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully  took ownership and permissions for registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_bbdf009fd8ad0420.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully  took ownership and permissions for registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\microsoft-w..anguagepack_31bf3856ad364e35_6.1.7601.17514_60259c6fd6373717.
Successfully  took ownership and permissions for registry key  HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\x86_microsoft-windows-vssapi.resources_31bf3856ad364e35_6.1.7600.16385_en-us_e5666bc434880c14.

Successfully  imported registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\250b3180fea..cd83525d2dc_b03f5f7f11d50a3a_6.1.7601.22733_63aa94e3523c9f35.
Successfully  imported registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\263722bc0f1..3fab584c564_b03f5f7f11d50a3a_6.1.7601.18523_14e2a8ad40ba0c5c.
Successfully  imported registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\29f5fb62c18..75250b0556e_31bf3856ad364e35_6.1.7601.22948_73f9b1368eb99b35.
Successfully  imported registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\3f4d63eb892..0696a8368e9_31bf3856ad364e35_6.1.7601.18933_5db690805e090f4e.
Successfully  imported registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\4341b341439..ea39b1ca5f6_31bf3856ad364e35_6.1.7601.18933_4cd927a322f14514.
Successfully  imported registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\590b01dd285..2c37e4427d0_b03f5f7f11d50a3a_6.1.7601.22733_b78ae6ac7f89db3b.
Successfully  imported registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\61f1c39b074..37479767e75_31bf3856ad364e35_6.1.7601.22843_bb03053ca4263080.
Successfully  imported registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\68c3d2ce3f2..2d56e9af8c9_31bf3856ad364e35_6.1.7601.18896_5f0b4b326656c8c2.
Successfully  imported registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\73ae1d35984..a86aa670863_31bf3856ad364e35_6.1.7601.23099_833d33cdb7d75b37.
Successfully  imported registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\79fc16a9333..603cd00962f_31bf3856ad364e35_6.1.7601.18896_9f61e65eaebf51a7.
Successfully  imported registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\87540eb6c41..6b91577f222_b03f5f7f11d50a3a_6.1.7601.22733_d9137068d78931ed.
Successfully  imported registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\892ae3b54ca..cb3b7a3b71c_31bf3856ad364e35_6.1.7601.23099_5f77079442bc3f16.
Successfully  imported registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\9f32fbc23e7..68821e78d9c_b03f5f7f11d50a3a_6.1.7601.18523_e6f68cc471b2d047.
Successfully  imported registry key  HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_iastorv.inf_31bf3856ad364e35_6.1.7601.17514_none_0d3757e79e6784d0.
Successfully  imported registry key  HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-h..-hmeshare.resources_31bf3856ad364e35_6.1.7600.16385_en-us_5d9f7d70ed4643fd.
Successfully  imported registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\b57507ad052..122bbb0fd58_31bf3856ad364e35_6.1.7601.22948_3586815315bd9383.
Successfully  imported registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\b6432aa4a62..c1bb2c4f061_31bf3856ad364e35_6.1.7601.23099_ba786df29949de8d.
Successfully  imported registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\c5d3c0a3dc5..accf0bb04d7_31bf3856ad364e35_6.1.7601.22177_87218af9845ae411.
Successfully  imported registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\c9534fb069f..abbddf1fa0b_31bf3856ad364e35_6.1.7601.23099_1557096d23f52c42.
Successfully  imported registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\cde2a07ddd4..11910237872_31bf3856ad364e35_6.1.7601.22948_af148ca8c505d726.
Successfully  imported registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\db5b78ce771..66ddf1e35b8_31bf3856ad364e35_6.1.7601.22948_e6fe08d32b0bb9fb.
Successfully  imported registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\ed225b689c9..2da640525a7_b03f5f7f11d50a3a_6.1.7601.22733_ba7becbc46fb92b9.
Successfully  imported registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\f64e01ce002..ed58d1bf8d5_31bf3856ad364e35_6.1.7601.18741_74b622ed63efaa26.
Successfully  imported registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\fc9c7dc53b0..5247240e984_31bf3856ad364e35_6.1.7601.18741_67b07aa72cb62463.
Successfully  imported registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\hpoa1ss.inf-languagepack_31bf3856ad364e35_6.1.7600.16385_b674de2ac33f58c6.
Successfully  imported registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\hpoa1ss.inf_31bf3856ad364e35_6.1.7600.16385_551deeb482597ed9.
Successfully  imported registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\hpsamd.inf-languagepack_31bf3856ad364e35_6.1.7600.16385_389a6fb53c70be26.
Successfully  imported registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\hpsamd.inf_31bf3856ad364e35_6.1.7601.17514_5b5cf553a3ff2443.
Successfully  imported registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\iastorv.inf_31bf3856ad364e35_6.1.7601.17514_0d3757e79e6784d0.
Successfully  imported registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_17e73b7aa7109fb8.
Successfully  imported registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_1a0f6f74c535ece2.
Successfully  imported registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_1c33a230f43284db.
Successfully  imported registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_b4e4d2f867dda2ab.
Successfully  imported registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_b661ed5b494a9f0e.
Successfully  imported registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_b6913ccfe8c97edb.
Successfully  imported registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_b72e87d9b7c07189.
Successfully  imported registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_b972d0af471b5abe.
Successfully  imported registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_bbdf009fd8ad0420.
Successfully  imported registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\microsoft-w..anguagepack_31bf3856ad364e35_6.1.7601.17514_17efad3f5f75885f.
Successfully  imported registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\microsoft-w..anguagepack_31bf3856ad364e35_6.1.7601.17514_60259c6fd6373717.
Successfully  imported registry key  HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\x86_microsoft-windows-vssapi.resources_31bf3856ad364e35_6.1.7600.16385_en-us_e5666bc434880c14.

Successfully  restored ownership and permissions for registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\250b3180fea..cd83525d2dc_b03f5f7f11d50a3a_6.1.7601.22733_63aa94e3523c9f35.
Successfully  restored ownership and permissions for registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\263722bc0f1..3fab584c564_b03f5f7f11d50a3a_6.1.7601.18523_14e2a8ad40ba0c5c.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully  restored ownership and permissions for registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\29f5fb62c18..75250b0556e_31bf3856ad364e35_6.1.7601.22948_73f9b1368eb99b35.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully  restored ownership and permissions for registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\3f4d63eb892..0696a8368e9_31bf3856ad364e35_6.1.7601.18933_5db690805e090f4e.
Successfully  restored ownership and permissions for registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\4341b341439..ea39b1ca5f6_31bf3856ad364e35_6.1.7601.18933_4cd927a322f14514.
Successfully  restored ownership and permissions for registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\590b01dd285..2c37e4427d0_b03f5f7f11d50a3a_6.1.7601.22733_b78ae6ac7f89db3b.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully  restored ownership and permissions for registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\61f1c39b074..37479767e75_31bf3856ad364e35_6.1.7601.22843_bb03053ca4263080.
Successfully  restored ownership and permissions for registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\68c3d2ce3f2..2d56e9af8c9_31bf3856ad364e35_6.1.7601.18896_5f0b4b326656c8c2.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully  restored ownership and permissions for registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\73ae1d35984..a86aa670863_31bf3856ad364e35_6.1.7601.23099_833d33cdb7d75b37.
Successfully  restored ownership and permissions for registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\79fc16a9333..603cd00962f_31bf3856ad364e35_6.1.7601.18896_9f61e65eaebf51a7.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully  restored ownership and permissions for registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\87540eb6c41..6b91577f222_b03f5f7f11d50a3a_6.1.7601.22733_d9137068d78931ed.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully  restored ownership and permissions for registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\892ae3b54ca..cb3b7a3b71c_31bf3856ad364e35_6.1.7601.23099_5f77079442bc3f16.
Successfully  restored ownership and permissions for registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\9f32fbc23e7..68821e78d9c_b03f5f7f11d50a3a_6.1.7601.18523_e6f68cc471b2d047.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully  restored ownership and permissions for registry key  HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_iastorv.inf_31bf3856ad364e35_6.1.7601.17514_none_0d3757e79e6784d0.
Successfully  restored ownership and permissions for registry key  HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-h..-hmeshare.resources_31bf3856ad364e35_6.1.7600.16385_en-us_5d9f7d70ed4643fd.
Successfully  restored ownership and permissions for registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\b57507ad052..122bbb0fd58_31bf3856ad364e35_6.1.7601.22948_3586815315bd9383.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully  restored ownership and permissions for registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\b6432aa4a62..c1bb2c4f061_31bf3856ad364e35_6.1.7601.23099_ba786df29949de8d.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully  restored ownership and permissions for registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\c5d3c0a3dc5..accf0bb04d7_31bf3856ad364e35_6.1.7601.22177_87218af9845ae411.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully  restored ownership and permissions for registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\c9534fb069f..abbddf1fa0b_31bf3856ad364e35_6.1.7601.23099_1557096d23f52c42.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully  restored ownership and permissions for registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\cde2a07ddd4..11910237872_31bf3856ad364e35_6.1.7601.22948_af148ca8c505d726.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully  restored ownership and permissions for registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\db5b78ce771..66ddf1e35b8_31bf3856ad364e35_6.1.7601.22948_e6fe08d32b0bb9fb.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully  restored ownership and permissions for registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\ed225b689c9..2da640525a7_b03f5f7f11d50a3a_6.1.7601.22733_ba7becbc46fb92b9.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully  restored ownership and permissions for registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\f64e01ce002..ed58d1bf8d5_31bf3856ad364e35_6.1.7601.18741_74b622ed63efaa26.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully  restored ownership and permissions for registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\fc9c7dc53b0..5247240e984_31bf3856ad364e35_6.1.7601.18741_67b07aa72cb62463.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully  restored ownership and permissions for registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\hpoa1ss.inf-languagepack_31bf3856ad364e35_6.1.7600.16385_b674de2ac33f58c6.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully  restored ownership and permissions for registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\hpoa1ss.inf_31bf3856ad364e35_6.1.7600.16385_551deeb482597ed9.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully  restored ownership and permissions for registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\hpsamd.inf-languagepack_31bf3856ad364e35_6.1.7600.16385_389a6fb53c70be26.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully  restored ownership and permissions for registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\hpsamd.inf_31bf3856ad364e35_6.1.7601.17514_5b5cf553a3ff2443.
Successfully  restored ownership and permissions for registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\iastorv.inf_31bf3856ad364e35_6.1.7601.17514_0d3757e79e6784d0.
Successfully  restored ownership and permissions for registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_17e73b7aa7109fb8.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully  restored ownership and permissions for registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_1a0f6f74c535ece2.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully  restored ownership and permissions for registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_1c33a230f43284db.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully  restored ownership and permissions for registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_b4e4d2f867dda2ab.
Successfully  restored ownership and permissions for registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_b661ed5b494a9f0e.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully  restored ownership and permissions for registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_b6913ccfe8c97edb.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully  restored ownership and permissions for registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_b72e87d9b7c07189.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully  restored ownership and permissions for registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_b972d0af471b5abe.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully  restored ownership and permissions for registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_bbdf009fd8ad0420.
Successfully  restored ownership and permissions for registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\microsoft-w..anguagepack_31bf3856ad364e35_6.1.7601.17514_17efad3f5f75885f.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully  restored ownership and permissions for registry key  HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\microsoft-w..anguagepack_31bf3856ad364e35_6.1.7601.17514_60259c6fd6373717.
Successfully  restored ownership and permissions for registry key  HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\x86_microsoft-windows-vssapi.resources_31bf3856ad364e35_6.1.7600.16385_en-us_e5666bc434880c14.
RegistryScript:: directive completed successfully.




Successfully processed all directives.
SFCFix version 2.4.9.2 by niemiro has completed.
Currently storing 784 datablocks.
Finish time: 2016-02-09 00:14:38.115
Script hash: bBYbjTPV8JtKXzWDBOwVKkB/hy7HC5DsYYvpycPL1wM=
----------------------EOF-----------------------

and attached is CheckSUR.log

Thanks
 

Attachments

Code: 
(f)	CSI Missing Deployment Key	0x00000000	microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_18d604893df97c6f	HKLM\Components\CanonicalData\Deployments	
(f)	CSI Corrupt Component Keyform	0x00000000	identity	x86_microsoft-windows-vssapi.resources_31bf3856ad364e35_6.1.7600.16385_en-us_e5666bc434880c1	identity and keyform do not match; keyform is wrong.
(f)	CSI C Mark Deployment Missing	0x00000000	c!microsoft-w..anguagepack_31bf3856ad364e35_6.1.7601.17514_60259c6f	x86_microsoft-windows-i..-nlsbuild.resources_31bf3856ad364e35_6.1.7600.16385_en-us_766560e0ef4e247e	
(f)	CSI C Mark Deployment Missing	0x00000000	c!microsoft-w..anguagepack_31bf3856ad364e35_6.1.7600.16385_7375e28b54ed8"02	amd64_microsoft-windows-h..-hmeshare.resources_31bf3856ad364e35_6.1.7600.16385_en-us_5d9f7d70ed4643fd

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

View attachment SFCFix.zip

When SFCFix has completed, run SURT and then attach CheckSUR.log with your reply.
 
Hi,

I have done a RAM test everything is ok.
Here is SFCFix.txt

Code: 
FCFix version 2.4.9.2 by niemiro.
Start time: 2016-02-09 21:23:20.602
Microsoft Windows Server 2008 R2 Service Pack 1 - amd64
Using .zip script file at C:\Users\majmysql\Desktop\update util\SFCFix.zip [0]




RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\x86_microsoft-windows-vssapi.resources_31bf3856ad364e35_6.1.7600.16385_en-us_e5666bc434880c1.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\x86_microsoft-windows-vssapi.resources_31bf3856ad364e35_6.1.7600.16385_en-us_e5666bc434880c14.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-h..-hmeshare.resources_31bf3856ad364e35_6.1.7600.16385_en-us_5d9f7d70ed4643fd.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\x86_microsoft-windows-i..-nlsbuild.resources_31bf3856ad364e35_6.1.7600.16385_en-us_766560e0ef4e247e.

Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_18d604893df97c6f.
Successfully deleted registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\x86_microsoft-windows-vssapi.resources_31bf3856ad364e35_6.1.7600.16385_en-us_e5666bc434880c1.
Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\x86_microsoft-windows-vssapi.resources_31bf3856ad364e35_6.1.7600.16385_en-us_e5666bc434880c14.
Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-h..-hmeshare.resources_31bf3856ad364e35_6.1.7600.16385_en-us_5d9f7d70ed4643fd.
Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\x86_microsoft-windows-i..-nlsbuild.resources_31bf3856ad364e35_6.1.7600.16385_en-us_766560e0ef4e247e.

Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\microsoft-w..-deployment_31bf3856ad364e35_6.1.7601.17514_18d604893df97c6f.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Failed to open registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\x86_microsoft-windows-vssapi.resources_31bf3856ad364e35_6.1.7600.16385_en-us_e5666bc434880c1 with error code ERROR_FILE_NOT_FOUND.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\x86_microsoft-windows-vssapi.resources_31bf3856ad364e35_6.1.7600.16385_en-us_e5666bc434880c14.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-h..-hmeshare.resources_31bf3856ad364e35_6.1.7600.16385_en-us_5d9f7d70ed4643fd.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\x86_microsoft-windows-i..-nlsbuild.resources_31bf3856ad364e35_6.1.7600.16385_en-us_766560e0ef4e247e.
RegistryScript:: directive failed to complete successfully.




Failed to process all directives successfully.
SFCFix version 2.4.9.2 by niemiro has completed.
Currently storing 787 datablocks.
Finish time: 2016-02-09 21:23:24.299
Script hash: qnU4NvfeHFfbguZWEYam9RDngS7btdSmTb2PQ6shQj8=
----------------------EOF-----------------------

and attached is CheckSUR.log

Thanks
 

Attachments

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

View attachment SFCFix.zip
 
Hi,

Here is SFCFix.txt

Code: 
SFCFix version 2.4.9.2 by niemiro.
Start time: 2016-02-10 15:33:40.865
Microsoft Windows Server 2008 R2 Service Pack 1 - amd64
Using .zip script file at C:\Users\majmysql\Desktop\update util\SFCFix.zip [0]




RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_226d6ab604bdf2fa06358fc79f016cb7_b77a5c561934e089_6.1.7601&17966_none_066e1e51c576e9b5.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\x86_microsoft-windows-i..-nlsbuild.resources_31bf3856ad364e35_6.1.7600.16385_en-us_766560e0ef4e247e.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-h..-hmeshare.resources_31bf3856ad364e35_6.1.7600.16385_en-us_5d9f7d70ed4643fd.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\wow64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.2.9600.17105_none_000d856a6b819880.

Successfully deleted registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_226d6ab604bdf2fa06358fc79f016cb7_b77a5c561934e089_6.1.7601&17966_none_066e1e51c576e9b5.
Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\x86_microsoft-windows-i..-nlsbuild.resources_31bf3856ad364e35_6.1.7600.16385_en-us_766560e0ef4e247e.
Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-h..-hmeshare.resources_31bf3856ad364e35_6.1.7600.16385_en-us_5d9f7d70ed4643fd.
Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\wow64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.2.9600.17105_none_000d856a6b819880.

Failed to open registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_226d6ab604bdf2fa06358fc79f016cb7_b77a5c561934e089_6.1.7601&17966_none_066e1e51c576e9b5 with error code ERROR_FILE_NOT_FOUND.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\x86_microsoft-windows-i..-nlsbuild.resources_31bf3856ad364e35_6.1.7600.16385_en-us_766560e0ef4e247e.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-h..-hmeshare.resources_31bf3856ad364e35_6.1.7600.16385_en-us_5d9f7d70ed4643fd.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\wow64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.2.9600.17105_none_000d856a6b819880.
RegistryScript:: directive failed to complete successfully.




Failed to process all directives successfully.
SFCFix version 2.4.9.2 by niemiro has completed.
Currently storing 789 datablocks.
Finish time: 2016-02-10 15:33:44.031
Script hash: Z7OQWk1sUlgIfxqkChs6v+a1ZXQZLxZ/9dTZTwTbcYY=
----------------------EOF-----------------------

and attached is CheckSUR.log

Thanks
 

Attachments

I would like to take a look at the Component Based Servicing branch of the Software hive.

Export Component Based Servicing

  1. Click on the Start button and in the search box, type regedit
  2. When you see regedit on the list, right-click on it and select Run as administrator
  3. When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\
  4. Once selected, click File > Export....
  5. Change the Save as type: to Registry Hive Files (*.*)
  6. Name this file ComponentBasedServicing (with no file extension) and save it to your Desktop.
  7. Right Click on the ComponentBasedServicing file on your Desktop and choose Send To -> Compressed (Zipped) Folder.

Once done please upload ComponentBasedServicing.zip via DropBox OneDrive or SendSpace
 
Alright, there is some corruption in the Software hive as well.

This will require that we coordinate a date and time that the Software hive can be uploaded and edited.

What roles are configured on this server?
 
Export SOFTWARE Hive

Please download RegBak (by AceLogix Software) from the link below and save it to your Desktop.
  • Right-click on regbak.zip then select Extract all... and extract the files to your Desktop
    For 32-bit (x86) editions of Windows, double-click on regbak.exe
    For 64-bit (x64) editions of Windows, double-click on regbak64.exe​

    If you are unsure whether you have x86 or x64 Windows, see here
  • Without changing any options, click Next. RegBak will now backup all of your registry hives.
  • Navigate to C:\Windows\RegBak\{Date}\ and copy the SOFTWARE file (it has no extension) to your Desktop
  • Right click on the SOFTWARE file on your Desktop and choose Send To -> Compressed (zipped) Folder.
  • Upload this zip file for me to analyse:
    Microsoft Onedrive
    Dropbox
    SendSpace (or any other file-sharing site of your preference)​

When you have uploaded the zip, send me a private message here: Send zcomputerwiz a PM with a link to the uploaded file.

DO NOT POST THE LINK IN THIS PUBLIC FORUM! The software hive contains sensitive information such as software license keys!
 
I have replied.

DO NOT follow the instructions if changes have been made to the server since the hive was uploaded.

Make sure you have a complete backup of the server (image backup or VM snapshot etc.) before continuing so that you can restore if something goes wrong.
 
Ok, we still have some editing to do.

I'll need to take a look at the Software hive again.

Export SOFTWARE Hive

Please download RegBak (by AceLogix Software) from the link below and save it to your Desktop.
  • Right-click on regbak.zip then select Extract all... and extract the files to your Desktop
    For 32-bit (x86) editions of Windows, double-click on regbak.exe
    For 64-bit (x64) editions of Windows, double-click on regbak64.exe​

    If you are unsure whether you have x86 or x64 Windows, see here
  • Without changing any options, click Next. RegBak will now backup all of your registry hives.
  • Navigate to C:\Windows\RegBak\{Date}\ and copy the SOFTWARE file (it has no extension) to your Desktop
  • Right click on the SOFTWARE file on your Desktop and choose Send To -> Compressed (zipped) Folder.
  • Upload this zip file for me to analyse:
    Microsoft Onedrive
    Dropbox
    SendSpace (or any other file-sharing site of your preference)​

When you have uploaded the zip, send me a private message here: Send zcomputerwiz a PM with a link to the uploaded file.

DO NOT POST THE LINK IN THIS PUBLIC FORUM! The software hive contains sensitive information such as software license keys!
 
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