[SOLVED] Windows Update Error 80073701 SFC (Scan+Fix) do not solve

M

Massimo Tiburzi

Member
Joined
Apr 12, 2019
Posts
5
Hi, greeting and thank you all the forum and I apologize for my English, as from topic I have problems with windows updates, even downloading the update and trying to install it manually, the error returned in both cases is 80073701.

I followed the instructions in your guide (SFC Scan e SFCFix) and these are the files i obtained:

------
SFCFix version 3.0.1.0 by niemiro.
Start time: 2019-04-12 11:08:49.544
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.
AutoAnalysis::
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.23572_none_767df08977e35328\PINTLGB.IMD
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 1
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 1
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.
Successfully processed all directives.
Failed to generate a complete zip file. Upload aborted.
SFCFix version 3.0.1.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2019-04-12 11:21:23.791
----------------------EOF-----------------------

My CBS Folder:

CBS.zip

Thank you for your attention and I apologize again for my horrible English
 
Hello and welcome!


SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.


SFC Scan


  1. Click on the Start button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.
 

Attachments

Hi "softwaremaniac", you do not know me but I can say to know YOU :-) in fact before subscribing to this forum I read a lot of your posts that helped other users with my same problem.

In this regard, I wanted to ask you if the my Windows Update problem can be related to the "Windows Features dialog". In fact, I often read in your posts:

"Click the Turn Windows features on or off link. This will bring up the Windows Features dialog. Wait until this dialog populates with information. If this does not happen for some reason, please continue with the steps anyway"

and I must say that all my problems started with the uninstallation of the Gadgets Sidebar and after having run the Windows Cleaning Tool, the next time the boot was loaded, I guess because of some deleted / corrupted files, all my problems started (at least the ones I noticed so far, I hope there aren't others) Windows Update didn't work, "Windows Features" dialog was empty and the "Visualizzatore Eventi" (Event Viewer in MMC) didn't open returning this error:

------------

FX:{b05566ad-fe9c-4363-be05-7a4cbb7cb510}

in System.RuntimeTypeHandle.CreateInstance(RuntimeType type, Boolean publicOnly, Boolean noCheck, Boolean& canBeCached, RuntimeMethodHandle& ctor, Boolean& bNeedSecurityCheck)
in System.RuntimeType.CreateInstanceSlow(Boolean publicOnly, Boolean fillCache)
in System.RuntimeType.CreateInstanceImpl(Boolean publicOnly, Boolean skipVisibilityChecks, Boolean fillCache)
in System.Activator.CreateInstance(Type type, Boolean nonPublic)
in Microsoft.ManagementConsole.FormView.InternalInitialize()
in Microsoft.ManagementConsole.View.HandleInitializationRequest(IRequestStatus requestStatus)
in Microsoft.ManagementConsole.View.ProcessRequest(Request request)
in Microsoft.ManagementConsole.ViewMessageClient.ProcessRequest(Request request)
in Microsoft.ManagementConsole.Internal.IMessageClient.ProcessRequest(Request request)
in Microsoft.ManagementConsole.Executive.RequestStatus.BeginRequest(IMessageClient messageClient, RequestInfo requestInfo)
in Microsoft.ManagementConsole.Executive.SnapInRequestOperation.ProcessRequest()
in Microsoft.ManagementConsole.Executive.Operation.OnThreadTransfer(SimpleOperationCallback callback)

-------------

After many (MANY!) attempts, and thanks to backup copies, the many errors in the logs have gradually decreased and FINALLY I was able to view the folder structure again in Windows Features dialog, although unfortunately my "Event Viewer" continues to refuse to load the system snap-in.

In any case, thank you for the quick reply and yours, REALLY appreciated, help. This is what you asked me:

Code: 
SFCFix version 3.0.1.0 by niemiro.
Start time: 2019-04-13 08:19:24.301
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\Anacardofobia\Desktop\SFCFix.zip [0]

PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.23572_none_767df08977e35328\PINTLGB.IMD

Successfully copied file C:\Users\Anacardofobia\AppData\Local\niemiro\Archive\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.23572_none_767df08977e35328\PINTLGB.IMD to C:\Windows\winsxs\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.23572_none_767df08977e35328\PINTLGB.IMD.

Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.23572_none_767df08977e35328\PINTLGB.IMD
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.23572_none_767df08977e35328\PINTLGB.IMD
PowerCopy:: directive completed successfully.

Successfully processed all directives.
SFCFix version 3.0.1.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2019-04-13 08:19:27.234
Script hash: U1v/sXnXai7WPA/WeixXJvnQhtf8eJn5uX5jlYxXPmw=
----------------------EOF-----------------------

Greetings to you and a good weekend (possibly with a Windows without errors!! :-) to all users of the forum.

Massimo
 

Attachments

Salve;

- Automatic Update for "windows6.1-kb4493472-x64" FAILED, Error "80073701"
- Manual Update for "windows6.1-kb4493472-x64.msu" FAILED
- Automatic Update for "KB4487256" (OPTIONAL Update) SUCCESS

My CBS.LOG in attachment, Thank you!

Massimo

CBS.LOG: cbs.zip
 
Hi!

FRST Registry Search
1. Click your Start button and choose Control Panel.
2. In the upper right corner ensure the View by: is set to Category.
3. Select the Programs group.
4. Click the Turn Windows features on or off link. This will bring up the Windows Features dialog. Wait until this dialog populates with information. If this does not happen for some reason, please continue with the steps anyway.
Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps.
5. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
6. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
7. Copy and paste KB4486563 into the Search box and click the Search Registry button.
8. When the scan is complete a notepad window will open with the results. Please attach this to your next reply. It is saved on your desktop named SearchReg.txt.
9. You may close any remaining open windows now.
 
Hi!

Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download attached file and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
6. Try updates and if any fail, attach CBS.log.
 

Attachments

Ciao, in attach Fixlog and, unfortunately, the CBS.lo...

...NO, anything CBS.log... the update was SUCCESSFUL!!!

thanks.. thaNKS.. VERY THANKS!!!

Un grande abbraccio (veliki zagrljaj), Massimo
 
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