[SOLVED] Windows Update Error 80070490

A

asterlotus

Member
Joined
Jun 9, 2015
Posts
7
I have had this error on my laptop for a long time and I cannot update. Windows update encountered error 80070490. I need help with this error?

Please help. What do I need to do?
 
Hi and welcome to Sysnative. Sorry for the delay.

Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCScript.txt, and save this to your Desktop.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
  5. Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please

Step#2 - System Update Readiness Tool (SUR)
1. Download and run the following file.
2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel.
3. You will get an Installation Complete screen when it's done running.
4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log
Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
Items for your next post
1. SFCFix.txt
2. CheckSUR.log
 

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Thank you for getting back to me BrianDrab. Appreciate your help.
I did as instructed and I have added the 2 files.
Please review and advise what I need to do next.

Thanks so much.
 

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It looks like the problem has been solved. No more errors. It uploaded approx. 143 updates.

Thank you so much for helping me resolve this.

Much much appreciated.
 

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