[SOLVED] Windows update error 80070246

E

Exelion AI

Well-known member
Joined
Jul 4, 2015
Posts
45
Location
denmark
I'm trying to install the English language pack.

But when the window for installing the language pack opens it does not progress and after little while it disapears and i get error 80070246.
15254286bf.jpga239d5e8eb.jpg
Here's some screenshots, allthough they are in Danish so i don't know how much they helps, but i hope they help a bit.

My windows 7 ultimate 64 bit is in Danish but i prefer English(it also helps when getting help)


Help would be appreciated.:smile9:
 
Hi Exelion AI :)

My name is Aura and I'll be assisting you with your issue. Follow the instructions below please.

IGJdB0T.png
System Update Readiness Tool (SURT) - Scan
Follow the instructions below to run a scan with the System Update Readiness Tool (SURT) and provide a log;
  • Download the right version of SURT for your system;
    • Your version of Windows is:
  • Once downloaded, execute the installer, and go throught the installation (this process can take around 15-20 minutes);
  • On completion, a log will be created in C:\Windows\Logs\CBS\CheckSUR.log;
  • Attach this log in your next reply;
Alternatively, if these instructions are unclear for you, you can follow the tutorial below.

System Update Readiness Tool (SURT)
 
SURT can behave abnormaly sometimes, but as long as it produces a complete CheckSUR.log, it means that it worked correctly. It seems that SURT didn't find anything, let's see if SFC have anything to report.

EndqYRa.png
System File Checker (SFC)
Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;
  • On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select
    Spcusrh.png
    Run as Administrator
  • On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
  • On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
  • Enter the command below and press on Enter;
    Code: 
    sfc /scannow
    Note: There's a space between "sfc" and "/scannow";
  • Once the scan is complete, enter the command below and press on Enter
    Code: 
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  • A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;
Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't have the information from the scan anymore. So archive it and upload it as soon as you can.
 
I'll need to take a look at your COMPONENTS Hive.
Code: 
2015-10-13 13:18:06, Error                 CSI    0000036b (F) STATUS_OBJECT_NAME_NOT_FOUND #8391213# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey(flg = (AllowAccessDenied), key = {provider=NULL, handle=0}, da = (KEY_READ|DELETE|KEY_WOW64_64KEY), oa = @0x13cdd80->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[219]"\Registry\Machine\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies_bad\x86_microsoft-windows-w..rastructure-upgrade_31bf3856ad364e35_none_19e695d75da2270d\v!6.1.7600.16385"; a:(OBJ_CASE_INSENSITIVE)}, disp = Unmapped disposition: 20765984 (0x013cdd20))[gle=0xd0000034]
2015-10-13 13:18:06, Error                 CSI    0000036c@2015/10/13:11:18:06.804 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(3676): Error STATUS_OBJECT_NAME_NOT_FOUND originated in function Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey expression: (null)
[gle=0x80004005]
2015-10-13 13:18:14, Error                 CSI    0000036d (F) STATUS_OBJECT_NAME_NOT_FOUND #8391212# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey(flg = 0, key = {provider=NULL, handle=0}, da = (KEY_READ|DELETE|KEY_WOW64_64KEY), oa = @0x13cdd80->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[219]"\Registry\Machine\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies_bad\x86_microsoft-windows-w..rastructure-upgrade_31bf3856ad364e35_none_19e695d75da2270d\v!6.1.7600.16385"; a:(OBJ_CASE_INSENSITIVE)}, disp = Unmapped disposition: 20767048 (0x013ce148))[gle=0xd0000034]
2015-10-13 13:18:14, Error                 CSI    0000036e@2015/10/13:11:18:14.732 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(3676): Error STATUS_OBJECT_NAME_NOT_FOUND originated in function Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey expression: (null)
[gle=0x80004005]
2015-10-13 13:18:24, Error                 CSI    0000036f (F) STATUS_OBJECT_NAME_NOT_FOUND #8391211# from Windows::Rtl::SystemImplementation::CKey::OpenExistingKey(f = 2, da = (KEY_READ|DELETE), oa = @0x13ce1e0, key = NULL, disp = (null))[gle=0xd0000034]
2015-10-13 13:18:24, Error                 CSI    00000370 (F) STATUS_OBJECT_NAME_NOT_FOUND #8391206# from Windows::Rtl::SystemImplementation::CKey::DeleteRecursively(...)[gle=0xd0000034]
2015-10-13 13:18:24, Error                 CSI    00000371 (F) STATUS_OBJECT_NAME_NOT_FOUND #8391194# from Windows::Rtl::SystemImplementation::CKey::DeleteRecursively(...)[gle=0xd0000034]
2015-10-13 13:18:24, Error                 CSI    00000372 (F) STATUS_OBJECT_NAME_NOT_FOUND #8391182# from Windows::Rtl::SystemImplementation::CKey::DeleteRecursively(...)[gle=0xd0000034]
2015-10-13 13:18:24, Error                 CSI    00000373 (F) STATUS_OBJECT_NAME_NOT_FOUND #7786488# from CCSDirectTransaction::OperateEnding at index 0 of 1 operations, disposition 0[gle=0xd0000034]
2015-10-13 13:18:24, Error                 CSI    00000374 (F) HRESULT_FROM_WIN32(ERROR_FILE_NOT_FOUND) #7786422# from Windows::COM::CComponentStore::InternalTransact(...)[gle=0x80070002]
2015-10-13 13:18:24, Error                 CSI    00000375 (F) HRESULT_FROM_WIN32(ERROR_FILE_NOT_FOUND) #7786420# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_Commit(Flags = 22 (0x00000016), pSink = NULL, disp = 0, coldpatching = FALSE)[gle=0x80070002]
2015-10-13 13:18:24, Error                 CSI    00000376 (F) HRESULT_FROM_WIN32(ERROR_FILE_NOT_FOUND) #7786419# 22080279 us from Windows::ServicingAPI::CCSITransaction_ICSITransaction::Commit(flags = 0x00000016, pSink = NULL, disp = 0)
Follow the instructions below please.

88fYBWt.png
Retrieving the COMPONENTS Hive
Follow the instructions below to retrieve your COMPONENTS Hive and send me it.
  • Open your Windows Explorer, and navigate to the C:\Windows\System32\Config folder;
  • In this folder, find the COMPONENTS file (there's no extension), and copy it to your Desktop;
    Note: If you receive an error message saying that the COMPONENTS file is in use, restart your computer and try again. If the error message persist, let me know.
  • Right-click on it, and select Send to... and choose Compressed (zipped) folder;
  • Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;
 
Sorry for the delay Exelion, I'll take a look tonight once I get home. Got a really busy week and since we are moving buildings at work, I practically don't have time to do that on my work hours, although I can give it a show during lunch break :)
 
I've never seen that error before, I'll need to consult with my instructor. It seems like Windows marked a key as bad and moved it under another key, but the key still exist with the same entry as the other.
 
Alright, follow the instructions below please.

myjIXnC.png
SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to download and execute a SFCFix fix, and provide the log.
  • Download SFCFix and move the executable on your Desktop;
  • Download the attached SFCFixScript.txt and move the file to your Desktop;
    Note: Make sure that the file is named SFCFixScript.txt, do not rename it.
  • Save any work you have open, and close every programs;
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it;
    1p8eDnI.gif
  • SFCFix will launch, let it complete;
  • Once done, a file will appear on your Desktop, called SFCFix.txt;
  • Open the file, then copy and paste its content in your next reply;
SFCFixScript.txt
 
SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-10-18 13:45:05.529
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\BJB\Desktop\SFCFixScript.txt [0]




RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631).
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\ServicingStackVersions.

WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631).

Successfully deleted registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631).
Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\ServicingStackVersions.

Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631).
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\ServicingStackVersions.
RegistryScript:: directive completed successfully.




Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 15 datablocks.
Finish time: 2015-10-18 13:45:07.389
Script hash: Z9ZTZ7zm5Ae5RAwOvmQ00uNgE3UAMSb1lBKzg/NswTA=
----------------------EOF-----------------------
 
Alright, let's run a new SFC scan to see if the changes are accepted :)

EndqYRa.png
System File Checker (SFC)
Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;
  • On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select
    Spcusrh.png
    Run as Administrator
  • On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
  • On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
  • Enter the command below and press on Enter;
    Code: 
    sfc /scannow
    Note: There's a space between "sfc" and "/scannow";
  • Once the scan is complete, enter the command below and press on Enter
    Code: 
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  • A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;
Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't have the information from the scan anymore. So archive it and upload it as soon as you can.
 
That was a clean CBS.log :) Alright, try to install your language pack again, and if it fails, upload the two files below for me to review please.

C:\Windows\WindowsUpdate.log
C:\Windows\Logs\CBS\CBS.log
 
Alright, follow the instructions below please.

myjIXnC.png
SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to download and execute a SFCFix fix, and provide the log.
  • Download SFCFix and move the executable on your Desktop;
  • On your Desktop, right-click and select New, then Text Document. Give it the name SFCFixScript (it should be a .txt) extension;
  • Open the SFCFixScript.txt file you just created, and copy/paste the following in it;
    Code: 
    [HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\nvraid.inf_31bf3856ad364e35_6.1.7601.21680_983ab4c5eef82cad]
"p!CBS_package_1_for_kb982018~31bf3856ad364e35~amd64~~6.1.3.2.98201_9b73c2d1c22a1c9c"=hex:4b , 00 , 00 , 00 ,01 , 00, 00, 00, 50 ,61 ,63 ,6b ,61 ,67 ,65 ,5f ,31 ,5f ,66 ,6f ,72 ,5f ,4b ,42 ,39 ,38 ,32 ,30 ,31 ,38 ,7e ,33 ,31 ,62 ,66 ,33 ,38 ,35 ,36 ,61 ,64 ,33 ,36 ,34 ,65 ,33 ,35 ,7e ,61 ,6d ,64 ,36 ,34 ,7e ,7e ,36 ,2e ,31 ,2e ,33 ,2e ,32 ,2e ,39 ,38 ,32 ,30 ,31 ,38 ,2d ,33 ,5f ,6e ,65 ,75 ,74 ,72 ,61 ,6c ,5f ,4c ,44 ,52 ,32
  • Save any work you have open, and close every programs;
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it;
    1p8eDnI.gif
  • SFCFix will launch, let it complete;
  • Once done, a file will appear on your Desktop, called SFCFix.txt;
  • Open the file, then copy and paste its content in your next reply;
 
here you go. :smile9:
SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-10-19 17:18:29.706
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\BJB\Desktop\SFCFixScript.txt [0]




Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 15 datablocks.
Finish time: 2015-10-19 17:18:29.708
Script hash: PRIhnUF8c9h8UL62S2qU8HcT2mTNB0xcGxjC7YmSssA=
----------------------EOF-----------------------
 
Oups my bad, do it again but copy/paste the following (I forgot the ::)
Code: 
::
[HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\nvraid.inf_31bf3856ad364e35_6.1.7601.21680_983ab4c5eef82cad]
"p!CBS_package_1_for_kb982018~31bf3856ad364e35~amd64~~6.1.3.2.98201_9b73c2d1c22a1c9c"=hex:4b , 00 , 00 , 00 ,01 , 00, 00, 00, 50 ,61 ,63 ,6b ,61 ,67 ,65 ,5f ,31 ,5f ,66 ,6f ,72 ,5f ,4b ,42 ,39 ,38 ,32 ,30 ,31 ,38 ,7e ,33 ,31 ,62 ,66 ,33 ,38 ,35 ,36 ,61 ,64 ,33 ,36 ,34 ,65 ,33 ,35 ,7e ,61 ,6d ,64 ,36 ,34 ,7e ,7e ,36 ,2e ,31 ,2e ,33 ,2e ,32 ,2e ,39 ,38 ,32 ,30 ,31 ,38 ,2d ,33 ,5f ,6e ,65 ,75 ,74 ,72 ,61 ,6c ,5f ,4c ,44 ,52 ,32
 
XD


SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-10-19 18:26:50.553
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\BJB\Desktop\SFCFixScript.txt [0]




RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\nvraid.inf_31bf3856ad364e35_6.1.7601.21680_983ab4c5eef82cad.

Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\nvraid.inf_31bf3856ad364e35_6.1.7601.21680_983ab4c5eef82cad.

Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\nvraid.inf_31bf3856ad364e35_6.1.7601.21680_983ab4c5eef82cad.
RegistryScript:: directive completed successfully.




Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 16 datablocks.
Finish time: 2015-10-19 18:26:50.674
Script hash: y3W5Qwnt8/8O54SPBUfYnA/GJfWjqdyDpTpBwIwOL4o=
----------------------EOF-----------------------
 
You must log in or register to reply here.

Has Sysnative Forums helped you? Please consider donating to help us support the site!

Back
Top