[SOLVED] Windows Update Error 80070011 and 80070490

S

shindouhikaru

Member
Joined
Jun 5, 2015
Posts
5
Hi,

I've been trying to install a couple of updates. However, it's not installing. Here are the updates:

HP - Printers - HP LaserJet Pro M201-M202 PCL 6 (Error - 80070011)
Update for Windows 8.1 for x64-based Systems (KB3068708 - Error 80070490)

At first, SFC /Scannow and DISM /Online /Cleanup-Image /RestoreHealth returns unfixable errors (the errors are attached on the compressed SBC log files) I thought it was because of KB3022345. I tried the SFCFix solution provided on this forum to no avail. So I uninstalled the update and sure enough, SFC and DISM RestoreHealth returns a clean bill of health.

However, after the above steps, the two updates still will not install. I'm on my wits end here, so any assistance would be appreciated.

As an additional information: My system is a Surface Pro 3 with Windows 8.1 Pro. After a few weeks of usage, I decided to create another partition and move the "Users" and "ProgramData" folder to that partition. I created the junctions and all the registry keys and environment variables were modified. It all works flawlessly.

Attached are my CBS log files: View attachment 12975

The following is my SFCFix log prior to typing this post (after the uninstallation of KB3022345):

SFCFix version 2.4.4.0 by niemiro.
Start time: 2015-06-05 22:39:19.491
Microsoft Windows 8.1 Update 3 - amd64
Not using a script file.


AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.


Successfully processed all directives.
SFCFix version 2.4.4.0 by niemiro has completed.
Currently storing 3 datablocks.
Finish time: 2015-06-05 22:50:05.247
----------------------EOF-----------------------

Regards,

SH
 
Last edited:
shindouhikaru said:
HP - Printers - HP LaserJet Pro M201-M202 PCL 6 (Error - 80070011)
Update for Windows 8.1 for x64-based Systems (KB3068708 - Error 80070490)
Click to expand...

Oops, the error codes were reversed. Here are the correct ones:

HP - Printers - HP LaserJet Pro M201-M202 PCL 6 (Error - 80070490)
Update for Windows 8.1 for x64-based Systems (KB3068708 - Error 80070011)
 
Most of the errors I see are from the redirected ProgramData folder (volume serial number doesn't match).
Are you sure that the registry entries were updated? The path still shows C:\ProgramData\ for the source and destination rather than some other drive letter in the serial number errors.

Defaults:
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList]
"Default"="%SystemDrive%\Users\Default"
"ProfilesDirectory"="%SystemDrive%\Users"
"ProgramData"="%SystemDrive%\ProgramData"
"Public"="%SystemDrive%\Users\Public"

Make sure that the entries (only for the folders that you have junctioned) point to the actual drive letter and folder that your junction is linked to.

It does seem that some updates (such as the Windows 8.1 upgrade) don't handle junctions well: You encounter an error when trying to install Windows 8.1 due to redirecting the Users or Program Files folder to another partition

The solution may be to undo the ProgramData junction, install the updates, and then set up the junction again. A lot of file copying and annoyance, but it would most likely solve the problem assuming you have the space to do it.
 
It seems that I've missed from replacing ones with %\Users and %\ProgramData. After doing that, the following update got installed:

Update for Windows 8.1 for x64-based Systems (KB3068708 - Error 80070011)

However the other update still can't be installed. Is moving the programdata back the only solution? I'd like to avoid that as much as possible. Space on the drive could be full if I do that.

SH
 
Indeed, you are correct. I've downloaded the update from HP and it's no longer show up. It's not that important, but I just don't like it for one item to be just sitting there.

Thanks for your assistance.

SH
 
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