Windows Update Error 0x80073712

slubgob

Member
Joined
Feb 7, 2016
Posts
12
Running Windows 7 Home Premium 64-bit.

I have very infrequent power cuts and one might have happened during an update some time ago. I just started looking into it now, and managed to download one update manually, but no-go on a couple of others I tried.

My error logs look horrifying - any help is hugely appreciated...

Dropbox - CBS.zi

Dropbox - CheckSUR.persist.zi

Dropbox - COMPONENTS.zi

Dropbox - SFCFix.tx

DISM threw an error 87: checkhealth not recognised in this context.

Oh, and updates that aren't working are:

(KB3042058)
(KB3060716)
''3061518
''3071756
''3097966
''3121212

Plus 8 non-essential ones. Though I haven't tried all of the above manually.
 
Hi slubgob :)

My name is Aura and I'll be assisting you with your issue. Follow the instructions below please.

IGJdB0T.png
System Update Readiness Tool (SURT) - Scan
Follow the instructions below to run a scan with the System Update Readiness Tool (SURT) and provide a log;
  • Download the right version of SURT for your system;
    • Your version of Windows is: Windows 7 SP1 x64
  • Once downloaded, execute the installer, and go throught the installation (this process can take around 15-20 minutes);
  • On completion, a log will be created in C:\Windows\Logs\CBS\CheckSUR.log;
  • Attach this log in your next reply;
Alternatively, if these instructions are unclear for you, you can follow the tutorial below.

System Update Readiness Tool (SURT)
 
All good slubgob, no worries :) Follow the instructions below please.

IGJdB0T.png
System Update Readiness Tool (SURT) - Fix

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to fix the errors reported by the System Update Readiness Tool (SURT);
  • Download the attached archive file, Packs.zip and save it on your Desktop;
  • Once it's downloaded, right-click on it and select Extract All...;
  • Check the Show extracted files when complete checkbox, and click on Extract;
  • On completion, a folder will open with two folders inside it, Manifests and Packages;
    • Copy and paste the files of the Manifests folder (if there are any) inside C:\Windows\Temp\CheckSur\winsxs\Manifests
    • Copy and paste the files of the Packages folder (if there are any) inside C:\Windows\Temp\CheckSur\servicing\Packages
  • Run the System Update Readiness Tool (SURT) again;
  • On completion, attach the log located at C:\Windows\Logs\CBS\CheckSUR.log in your next reply;
Packs.zip

myjIXnC.png
SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to download and execute a SFCFix fix, and provide the log.
  • Download SFCFix and move the executable on your Desktop;
  • Download the attached SFCFixScript.txt and move the file to your Desktop;
    Note: Make sure that the file is named SFCFixScript.txt, do not rename it.
  • Save any work you have open, and close every programs;
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it;
    1p8eDnI.gif
  • SFCFix will launch, let it complete;
  • Once done, a file will appear on your Desktop, called SFCFix.txt;
  • Open the file, then copy and paste its content in your next reply;
SFCFixScript.txt
 
Last edited:
Cheers!

---------------

SFCFix version 2.4.9.2 by niemiro.
Start time: 2016-02-14 00:08:04.057
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\User\Desktop\SFCFixScript.txt [0]




Trace::
Successfully traced component amd64_bf1784882db821bafc01f752a1147780_31bf3856ad364e35_6.1.7601.22743_none_5780585020473c1f.
Package_25_for_KB2973112~31bf3856ad364e35~amd64~~6.1.1.0.2973112-265_neutral_GDR2

Successfully traced component amd64_c9550baa05be87ca573a395ed080a514_31bf3856ad364e35_6.1.7601.18532_none_a3d28ee79222b15b.
Package_25_for_KB2973112~31bf3856ad364e35~amd64~~6.1.1.0.2973112-265_neutral_GDR2

Successfully traced component amd64_microsoft-windows-inetres-adm.resources_31bf3856ad364e35_11.2.9600.17633_en-us_51e0c9ca92990881.
Package_38_for_KB3021952~31bf3856ad364e35~amd64~~11.2.1.0.3021952-354_neutral_GDR5

Successfully traced component x86_mscorlib_b77a5c561934e089_6.1.7601.22740_none_8548984f97a30df7.
Package_3_for_KB2972211~31bf3856ad364e35~amd64~~6.1.1.0.2972211-27_neutral_LDR2

Successfully traced component x86_microsoft-windows-i..osticstap.resources_31bf3856ad364e35_11.2.9600.17041_en-us_11609384415ff97c.
Package_38_for_KB2929437~31bf3856ad364e35~amd64~~11.2.1.0.2929437-360_neutral_GDR5

Successfully traced component x86_microsoft-windows-ie-f12diagnosticstap_31bf3856ad364e35_11.2.9600.17041_none_388fc5ced3f21495.
Package_39_for_KB2929437~31bf3856ad364e35~amd64~~11.2.1.0.2929437-367_neutral_GDR5

Successfully traced component amd64_0b25ed0d2081aba4db576b72c50c4cb4_31bf3856ad364e35_11.2.9600.18059_none_6804ae8135294f6f.
Package_39_for_KB3093983~31bf3856ad364e35~amd64~~11.2.1.0.3093983-441_neutral_GDR5

Successfully traced component x86_microsoft-windows-ie-f12tools.resources_31bf3856ad364e35_11.2.9600.17041_en-us_310f3f58117ee636.
Package_38_for_KB2929437~31bf3856ad364e35~amd64~~11.2.1.0.2929437-360_neutral_GDR5

Successfully traced component amd64_39ea5c74b1d81d8047c46f73bab746cf_31bf3856ad364e35_11.2.9600.18059_none_f6d66b8f5a2fb48b.
Package_39_for_KB3093983~31bf3856ad364e35~amd64~~11.2.1.0.3093983-441_neutral_GDR5

Successfully traced component amd64_win7-microsoft-wind..oyment-languagepack_31bf3856ad364e35_7.1.7601.16492_ko-kr_5a15022f252c077f.
Win8IP-Microsoft-Windows-DownlevelApisets-Base-WinIP-Package~31bf3856ad364e35~amd64~ko-KR~7.1.7601.16492.DownlevelApisets-Base-WinIP-LP

Successfully traced component x86_microsoft-windows-ie-antiphishfilter_31bf3856ad364e35_11.2.9600.17041_none_81f86f83c84c5953.
Package_39_for_KB2929437~31bf3856ad364e35~amd64~~11.2.1.0.2929437-367_neutral_GDR5

Successfully traced component amd64_win7-microsoft-wind..oyment-languagepack_31bf3856ad364e35_7.1.7601.16492_ko-kr_40a034a05d78fe79.
Win8IP-Microsoft-Windows-Multimedia-Package~31bf3856ad364e35~amd64~ko-KR~7.1.7601.16492.Win7-Microsoft-Windows-Multimedia-Deployment-LP
Trace:: directive completed successfully.




Successfully processed all directives.
SFCFix version 2.4.9.2 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2016-02-14 00:08:04.577
Script hash: CJToHHkkIm3LYxqpgzxO3m+6YLah1g17OjUl9CkA3LI=
----------------------EOF-----------------------
 

Attachments

Thank you :) Alright, a second SURT fix should do it.

IGJdB0T.png
System Update Readiness Tool (SURT) - Fix

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to fix the errors reported by the System Update Readiness Tool (SURT);
  • Download the attached archive file, Packs.zip and save it on your Desktop;
  • Once it's downloaded, right-click on it and select Extract All...;
  • Check the Show extracted files when complete checkbox, and click on Extract;
  • On completion, a folder will open with two folders inside it, Manifests and Packages;
    • Copy and paste the files of the Manifests folder (if there are any) inside C:\Windows\Temp\CheckSur\winsxs\Manifests
    • Copy and paste the files of the Packages folder (if there are any) inside C:\Windows\Temp\CheckSur\servicing\Packages
  • Run the System Update Readiness Tool (SURT) again;
  • On completion, attach the log located at C:\Windows\Logs\CBS\CheckSUR.log in your next reply;
Packs.zip
 
Awesome :) Now let's see what SFC have to report.

EndqYRa.png
System File Checker (SFC)
Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;
  • On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select
    Spcusrh.png
    Run as Administrator
  • On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
  • On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
  • Enter the command below and press on Enter;
    Code:
    sfc /scannow
    Note: There's a space between "sfc" and "/scannow";
  • Once the scan is complete, enter the command below and press on Enter
    Code:
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  • A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;
Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't have the information from the scan anymore. So archive it and upload it as soon as you can.
 
All good no worries :) We have a few files to replace using SFCFix. Follow the instructions below please.

myjIXnC.png
SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to download and execute a SFCFix fix, and provide the log.
  • Download SFCFix and move the executable on your Desktop;
  • Download the attached SFCFix.zip and move the archive to your Desktop;
    Note: Make sure that the file is named SFCFix.zip, do not rename it.
  • Save any work you have open, and close every programs;
  • Drag the SFCFix.zip archive file over the SFCFix.exe executable and release it;
    mMabJGT.gif
  • SFCFix will launch, let it complete;
  • Once done, a file will appear on your Desktop, called SFCFix.txt;
  • Open the file, then copy and paste its content in your next reply;
SFCFix.zip
 
Aaaaand here:

---
SFCFix version 2.4.9.2 by niemiro.
Start time: 2016-02-21 15:25:58.754
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\User\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.4053_none_cbf21254470d8752\mfc80u.dll
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-magnify_31bf3856ad364e35_6.1.7600.16385_none_6e042d8ffa037534\Magnify.exe
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_prnca00i.inf_31bf3856ad364e35_6.1.7600.16385_none_e0fe66aa8d439e15\Amd64\CNBP_336.DLL
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.18766_none_675144b3de10d6f7\fastprox.dll
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-regctrl_31bf3856ad364e35_6.1.7600.16385_none_6c56bad999e82b06\RegCtrl.dll
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-n..n_service_datastore_31bf3856ad364e35_6.1.7601.17514_none_2f54961b4c9f4194\iasdatastore.dll
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-i..ional-normalization_31bf3856ad364e35_6.1.7600.16385_none_51e1f25be7a1ebd9\normnfkc.nls
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-eudc-settings_31bf3856ad364e35_6.1.7601.17514_none_b84dc938eed78546\eudcsettings.exe

Successfully copied file C:\Users\User\AppData\Local\niemiro\Archive\winsxs\x86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.4053_none_cbf21254470d8752\mfc80u.dll to C:\Windows\winsxs\x86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.4053_none_cbf21254470d8752\mfc80u.dll.
Successfully copied file C:\Users\User\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-magnify_31bf3856ad364e35_6.1.7600.16385_none_6e042d8ffa037534\Magnify.exe to C:\Windows\winsxs\x86_microsoft-windows-magnify_31bf3856ad364e35_6.1.7600.16385_none_6e042d8ffa037534\Magnify.exe.
Successfully copied file C:\Users\User\AppData\Local\niemiro\Archive\winsxs\amd64_prnca00i.inf_31bf3856ad364e35_6.1.7600.16385_none_e0fe66aa8d439e15\Amd64\CNBP_336.DLL to C:\Windows\winsxs\amd64_prnca00i.inf_31bf3856ad364e35_6.1.7600.16385_none_e0fe66aa8d439e15\Amd64\CNBP_336.DLL.
Successfully copied file C:\Users\User\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.18766_none_675144b3de10d6f7\fastprox.dll to C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.18766_none_675144b3de10d6f7\fastprox.dll.
Successfully copied file C:\Users\User\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-regctrl_31bf3856ad364e35_6.1.7600.16385_none_6c56bad999e82b06\RegCtrl.dll to C:\Windows\winsxs\amd64_microsoft-windows-regctrl_31bf3856ad364e35_6.1.7600.16385_none_6c56bad999e82b06\RegCtrl.dll.
Successfully copied file C:\Users\User\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-n..n_service_datastore_31bf3856ad364e35_6.1.7601.17514_none_2f54961b4c9f4194\iasdatastore.dll to C:\Windows\winsxs\amd64_microsoft-windows-n..n_service_datastore_31bf3856ad364e35_6.1.7601.17514_none_2f54961b4c9f4194\iasdatastore.dll.
Successfully copied file C:\Users\User\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-i..ional-normalization_31bf3856ad364e35_6.1.7600.16385_none_51e1f25be7a1ebd9\normnfkc.nls to C:\Windows\winsxs\amd64_microsoft-windows-i..ional-normalization_31bf3856ad364e35_6.1.7600.16385_none_51e1f25be7a1ebd9\normnfkc.nls.
Successfully copied file C:\Users\User\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-eudc-settings_31bf3856ad364e35_6.1.7601.17514_none_b84dc938eed78546\eudcsettings.exe to C:\Windows\winsxs\amd64_microsoft-windows-eudc-settings_31bf3856ad364e35_6.1.7601.17514_none_b84dc938eed78546\eudcsettings.exe.

Successfully restored ownership for C:\Windows\winsxs\x86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.4053_none_cbf21254470d8752\mfc80u.dll
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.4053_none_cbf21254470d8752\mfc80u.dll
Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-magnify_31bf3856ad364e35_6.1.7600.16385_none_6e042d8ffa037534\Magnify.exe
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-magnify_31bf3856ad364e35_6.1.7600.16385_none_6e042d8ffa037534\Magnify.exe
Successfully restored ownership for C:\Windows\winsxs\amd64_prnca00i.inf_31bf3856ad364e35_6.1.7600.16385_none_e0fe66aa8d439e15\Amd64\CNBP_336.DLL
Successfully restored permissions on C:\Windows\winsxs\amd64_prnca00i.inf_31bf3856ad364e35_6.1.7600.16385_none_e0fe66aa8d439e15\Amd64\CNBP_336.DLL
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.18766_none_675144b3de10d6f7\fastprox.dll
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.18766_none_675144b3de10d6f7\fastprox.dll
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-regctrl_31bf3856ad364e35_6.1.7600.16385_none_6c56bad999e82b06\RegCtrl.dll
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-regctrl_31bf3856ad364e35_6.1.7600.16385_none_6c56bad999e82b06\RegCtrl.dll
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-n..n_service_datastore_31bf3856ad364e35_6.1.7601.17514_none_2f54961b4c9f4194\iasdatastore.dll
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-n..n_service_datastore_31bf3856ad364e35_6.1.7601.17514_none_2f54961b4c9f4194\iasdatastore.dll
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-i..ional-normalization_31bf3856ad364e35_6.1.7600.16385_none_51e1f25be7a1ebd9\normnfkc.nls
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-i..ional-normalization_31bf3856ad364e35_6.1.7600.16385_none_51e1f25be7a1ebd9\normnfkc.nls
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-eudc-settings_31bf3856ad364e35_6.1.7601.17514_none_b84dc938eed78546\eudcsettings.exe
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-eudc-settings_31bf3856ad364e35_6.1.7601.17514_none_b84dc938eed78546\eudcsettings.exe
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 2.4.9.2 by niemiro has completed.
Currently storing 8 datablocks.
Finish time: 2016-02-21 15:26:01.499
Script hash: Be6Dsz8aWt/KwyHRb1cKnfPfaDlI/aDxFfoYcIBfz3Q=
----------------------EOF-----------------------
 
Good :) Now we need to run SFC again to see if the replacements were accepted.

EndqYRa.png
System File Checker (SFC)
Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;
  • On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select
    Spcusrh.png
    Run as Administrator
  • On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
  • On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
  • Enter the command below and press on Enter;
    Code:
    sfc /scannow
    Note: There's a space between "sfc" and "/scannow";
  • Once the scan is complete, enter the command below and press on Enter
    Code:
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  • A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;
Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't have the information from the scan anymore. So archive it and upload it as soon as you can.
 
Sorry for the delay. I couldn't find the last file. Follow the instructions below please.

myjIXnC.png
SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to download and execute a SFCFix fix, and provide the log.
  • Download SFCFix and move the executable on your Desktop;
  • Download the attached SFCFix.zip and move the archive to your Desktop;
    Note: Make sure that the file is named SFCFix.zip, do not rename it.
  • Save any work you have open, and close every programs;
  • Drag the SFCFix.zip archive file over the SFCFix.exe executable and release it;
    mMabJGT.gif
  • SFCFix will launch, let it complete;
  • Once done, a file will appear on your Desktop, called SFCFix.txt;
  • Open the file, then copy and paste its content in your next reply;
SFCFix.zip
 
Hey! No probs obviously - thanks for keeping with it. :)

SFCFix version 2.4.9.2 by niemiro.
Start time: 2016-02-28 16:57:24.232
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\User\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.4053_none_cbf21254470d8752\mfc80u.dll

WARNING: File C:\Windows\winsxs\x86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.4053_none_cbf21254470d8752\mfc80u.dll was not backed up as that would replace the current backup.
Successfully copied file C:\Users\User\AppData\Local\niemiro\Archive\winsxs\x86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.4053_none_cbf21254470d8752\mfc80u.dll to C:\Windows\winsxs\x86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.4053_none_cbf21254470d8752\mfc80u.dll.

Successfully restored ownership for C:\Windows\winsxs\x86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.4053_none_cbf21254470d8752\mfc80u.dll
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.4053_none_cbf21254470d8752\mfc80u.dll
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 2.4.9.2 by niemiro has completed.
Currently storing 8 datablocks.
Finish time: 2016-02-28 16:57:25.183
Script hash: 4BnUmbm9FNRwuLT/n3Ijbadjm3aDG+7wOLVEyddDqsg=
----------------------EOF-----------------------
 
Now SFC should return us a clean log :)

EndqYRa.png
System File Checker (SFC)
Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;
  • On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select
    Spcusrh.png
    Run as Administrator
  • On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
  • On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
  • Enter the command below and press on Enter;
    Code:
    sfc /scannow
    Note: There's a space between "sfc" and "/scannow";
  • Once the scan is complete, enter the command below and press on Enter
    Code:
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  • A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;
Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't have the information from the scan anymore. So archive it and upload it as soon as you can.
 
All good we're almost there :) Follow the instructions below please.

myjIXnC.png
SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to download and execute a SFCFix fix, and provide the log.
  • Download SFCFix and move the executable on your Desktop;
  • Download the attached SFCFix.zip and move the archive to your Desktop;
    Note: Make sure that the file is named SFCFix.zip, do not rename it.
  • Save any work you have open, and close every programs;
  • Drag the SFCFix.zip archive file over the SFCFix.exe executable and release it;
    mMabJGT.gif
  • SFCFix will launch, let it complete;
  • Once done, a file will appear on your Desktop, called SFCFix.txt;
  • Open the file, then copy and paste its content in your next reply;
SFCFix.zip
 
Heeeere you go:

SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-03-12 14:41:31.490
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\User\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.18766_none_675144b3de10d6f7\fastprox.dll

WARNING: File C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.18766_none_675144b3de10d6f7\fastprox.dll was not backed up as that would replace the current backup.
Successfully copied file C:\Users\User\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.18766_none_675144b3de10d6f7\fastprox.dll to C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.18766_none_675144b3de10d6f7\fastprox.dll.

Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.18766_none_675144b3de10d6f7\fastprox.dll
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.18766_none_675144b3de10d6f7\fastprox.dll
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 8 datablocks.
Finish time: 2016-03-12 14:52:42.604
Script hash: x4alkK7/dJ8ef8veIKidj/QLe6X4iGbaD3gjdOoR370=
----------------------EOF-----------------------
 

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