[SOLVED] Windows update error 0x80073701 and DISM Error: 1734 The array bounds are invalid.

[Axel Bonillo]

Hello
I am trying to add bitlocker drive encryption from server roles and features but I am getting error 0x80073701

When trying to use DISM.exe /Online /Cleanup-image /Restorehealth I have an error code 1734 The array bounds are invalid.

 

[Maxstar]

Hi and welcome to Sysnative,

Step 1. Follow these instructions to remove an update.

• Open the Start menu of Windows and type the command CMD
• When you see Command Prompt on the list, right-click on it and select Run as administrator.
• When command prompt opens, copy and paste the following command into it, then press enter.

wusa /uninstall /KB:5005043

• Let me know if it says it was successful or if there are any errors.
• When you get the message: The update KB5005043 is not installed on this computer, then perform step 2.

Step 2. Follow these instructions to perform a regsearch with FRST.

Download the

Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link

• Open the startmenu and type the command cmd.
• After you find the Command Prompt, right click on it and select Run as Administrator.
• Copy and paste the following into the Command Prompt and press enter.

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

Right-click on the file FRST64.exe and choose Run as administrator.

• Copy and paste the following (code) into the Search box and click the Search Registry button.

KB5005043

• When the scan is complete, a message will display that SearchReg.txt is saved in the same folder FRST was started from.
• Post the logfile SearchReg.txt as attachment in your next reply.

 

[Axel Bonillo]

Thank you very much @Maxstar . Here is the new file.

 

[Maxstar]

Hi,

Start the

Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.

• Download the attachment fixlist.txt and save it to your desktop.
• Right-click on FRST.exe and select "Run as administrator".
• Press the Fix button.
• If for some reason the tool needs a restart, please make sure you let the system restart normally.
• When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
• Post the logfile Fixlog.txt as attachment in your next reply.

 

[Axel Bonillo]

Thank you very much @Maxstar . Here is the new file.

 

[Maxstar]

Hi,

Great, please try to install the Bitlocker feature again. If it fails attach a new copy of the CBS logs.

 

[Axel Bonillo]

Thank you very much @Maxstar , I was now able to download Bitlocker

 

[Maxstar]

Hi,

You're welcome. Glad to hear the Bitlocker feature is installed, I will mark this thread as solved..