Windows Update - Error 0x80070246

g47

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Oct 4, 2015
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Hello to the community.
George from Greece here and I start my posts with a problem (what else?).:huh:
When I try to download and install three updates ( Cumulative Update for Windows 10 for x64-based Systems (KB3081455) and Update for Windows 10 for x64-based Systems (KB3081452), Security Update for Internet Explorer Flash Player for Windows 10 for x64-based Systems (KB3087040) ) I get the error code 0x80070246 for all of them.


Screenshot (22).png


I tried simple things like restarting, using the troubleshooting to solve any issues, I downloaded the file named WindowsUpdateDiagnostic and run that too with no success.

I figured that it might be a problem with GlobalInstallOrder.xml like the one described here: https://support.microsoft.com/en-us/kb/942968
but I couldn't apply the solution, maybe because of the different OS.

I also tried this solution:

"press WindowsKey+R, type gpedit.msc and press Enter.
Click "Computer Configuration", click "Administrative Templates", click "System", and then double-click the "Specify settings for optional component installation and component repair" setting.
Select "Enabled", click check box for "Contact Windows Update directly...." - apply and OK

Type CMD in Search. Right click on it to run as an administrator. (You can also right-click on the start button and select "Command Prompt (Admin)")
Type the following 5 commands at the CMD prompt:


>WSReset.exe (go back to the cmd screen and press ctrl-c to get the prompt back)
>dism /online /cleanup-image /restorehealth
>dism /online /cleanup-image /StartComponentCleanup
>sfc /scannow
>powershell
>Get-AppXPackage -AllUsers |Where-Object {$_.InstallLocation -like "*SystemApps*"} | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}


Close the CMD window.
Check to see if the issue is resolved. If not, restart the PC."

That gave me some error messages:

1. "specify settings for optional component installation and component repair" was fine.
2. "WSReset.exe" opened windows store, I guess it's also fine.
3. "dism /online /cleanup-image /restorehealth" please see screenshot:

Untitled.jpg

4. "dism /online /cleanup-image /StartComponentCleanup" please see screenshot:

Untitled.jpg

5. "sfc /scannow" please see screenshot:

Untitled.jpg

6. "powershell" gave me "PS C:\Windows\system32>" so I guess it's fine.

7. "Get-AppXPackage -AllUsers |Where-Object {$_.InstallLocation -like "*SystemApps*"} | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}" please see screenshot:

Untitled.jpg


I checked Windows update after that and restarted and rechecked with no luck.


I also downloaded the standalone updates and tried to install them but I get an error every time.

Finally, I tried "sfc /scannow" in safe mode and I got the message that the scan could not be initiated.

So now I'm stuck.
I would appreciate solutions that don't include refreshing or formatting as there are a ton of apps that I will have to manually install and work that has to be done everyday on the laptop, so I would really like to get it fixed.
I have an Acer 5942G, 8 Gigs of ram, a 256 Gb Crucial SSD, i7 720 QM and a 5650m.
Windows are 10, x64.

If that's not the correct place for this thread, please move!
Thank you!
 
Hello and welcome

Due to the precise nature of your corruption, you will receive help from a user named LiquidTension. He's one of our senior trainees here who's in his final phrase of his studies and needs to gain some real world experience in specific areas of Windows Update. This means that he'll be assisting you, but that I will first need to double check and approve his fixes before he posts them to you. If anything this is a good thing for you because it means that you've got at least two of us watching over your thread, but it will unfortunately add a slight delay between each reply. I hope that you understand and can accept the need for us to train up new members in this way in order to carry on doing what we do here, however, if for any reason you object to this setup, I will happily take on your thread myself.

Thank you very much for your understanding. We'll be with you very shortly.
 
Hello,

Please navigate to C:\Windows\Logs. Copy the CBS folder to your Desktop. ZIP up (right-click + Send to > Compressed (zipped) folder) the CBS folder on your Desktop, and attach in your next reply.

If the file is too large to attach, upload to a service such as Dropbox, One Drive or SendSpace and provide a direct download link in your next reply.
 

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