Windows Update Cleanup won't empty

jonnyb · Jun 2, 2020

Disk Cleanup or Settings>>Storage>>Remove Files does not empty out 7.5 Gb of info. Did it a dozen times, restarted, ran Disk Cleanup(admin) and it never clears out. I have other Windows 10 computers that it does clean out but not this one.
Did a scannow as well.

Any ideas why this won't empty?

xrobwx71 · Jun 2, 2020

try opening an elevated command prompt. Hit start, type cmd, then, CTRL + SHIFT + ENTER. The command prompt should open elevated.

In this prompt copy and paste %SystemRoot%\System32\Cmd.exe /c Cleanmgr /sageset:65535 & Cleanmgr /sagerun:65535

Hit enter. Make your choices and let us know how it goes.

jonnyb · Jun 2, 2020

Isn't that the same as going to Administrative Tools>>Disk Cleanup(admin) ?
Sure looks the same.

xrobwx71 · Jun 2, 2020

It could be, it's worked for me in the past. Did you try it or ?

Try it in safe mode.

jonnyb · Jun 2, 2020

I did it both ways and it seemed to be the same thing. I did uninstall KB4556799 just now and did a disk cleanup and it did clean out that temp file Windows Update Cleanup. So that worked. Did a little looking around and that KB file tried to load on my updates over 11 times. This is why I figured that it may be related. Of course after the cleanup I did a Windows Update and guess what got put back on my computer? Come on, Guess.

xrobwx71 · Jun 2, 2020

Alright, you need to post in the Windows Update section. We have some well trained experts in that area that can surely help you. I am not one of those people and am truly sorry if I wasted your time.

Sometimes it's worth a shot on my end and I had hoped I could help but it seems deeper than my experience.

I'm glad you found us, we do have some very skilled folks here that can help.

Windows Update Forum Posting Instructions

I will add, The Cleanup Tool will only delete the files that Windows deems it no longer needs. It won't delete everything there.

sahil56 · Jul 2, 2020

There are many loopholes in the Windows upgrade, and there are also some controversial issues,i failed 2 times before I successfully completed the Windows 10 update.

Search

Search

Windows Update Cleanup won't empty

jonnyb

Member

xrobwx71

Administrator

jonnyb

Member

xrobwx71

Administrator

jonnyb

Member

xrobwx71

Administrator

sahil56

New member