Hi Aura
Did you receive the private message I sent you yesterday, Wed 21 Oct 15, containing the contents on the MiniToolBox Scan Results log ?
In answer to your question, it is really called "Norton Internet Security", but I purchased it originally in 2014, which is why I referred to it as "Norton Internet Security 2014".
I just did an update check, which confirmed that I am using the latest version 22.5.4.24.
By the "latest version of Norton", are you referring to "Norton Security", Norton Security vs. Old Norton Products - Norton Security vs Norton 360 vs Norton AntiVirus vs Norton Internet Security ,
which was released in 2014, is carded to replace Norton Internet Security ?
I was waiting on Norton to advise me to make a mandatory change to Norton Security, which they have not done as yet.
Are you very conversant with Norton Internet Security ?
Actually one of my concerns, is whether my Norton Internet Security "Network Trust level" setting of "Public", might be intermittently causing my Windows Update problem.
My "Windows", & my "Norton Internet Security" "Network Trust Level Settings" are both "Public Network", and my "Public Network Sharing Options Settings" are: Network Discovery = OFF, File & Printer Sharing = OFF.
I selected Public Network, because I am always connected to the Internet, & currently I have no other computers or devices that I need to connect to. I must admit though, I did not really know (& still don't) what settings I should use.
Norton Internet Security has automatically replaced the "Windows Firewall" by the Norton Internet Security "Smart Firewall", and I recently discovered that in the Norton Internet Security Smart Firewall Traffic Rules, of which there are 54, the last Traffic Rule, selected (i.e. is active) by default, states, quote :
"Default Block All Inbound Windows Services (Public Networks)
Block, Direction: Inbound; Computer, Any; Protocol, Any; Create a log entry".
I wonder whether this Traffic Rule could be causing my intermittent Windows Update problem, although it is at the bottom of Traffic Rules list, & therefore has the lowest precedence of the 54 Traffic Rules, & consequently there might a Traffic Rule above it, which would normally allow Windows Update to function correctly (?).
AlanCB