Windows Update and Store fail to Download

[MajorPain]

So I originally had a virus and I think we've resolved most of my issues.
Mail, Store and defender Firewall all appear to be working again.

My current issues are that windows updates fail to download.
Microsoft Store fails to download anything.

 

[xrobwx71]

Follow the direction here first. We have to determine that your PC is clean and free of malware before moving on to anything else. Finish with @icotonev there and then, you can come here and proceed.