Windows update 80070409 Error on Windows 7 Ultimate x64

C

Crodski

New member
Joined
Feb 10, 2015
Posts
4
Heya,

Im having hard times with this Windows update 80070409 error that keeps me from updating my windows. Id like to get some help fixing this.

This is the log from SFCFix :

SFCFix version 2.4.2.1 by niemiro.
Start time: 2015-02-10 12:49:58.766
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.

AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.
SFCFix version 2.4.2.1 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2015-02-10 12:50:10.060
----------------------EOF-----------------------

I attached the Logs from Windows folder ( CBS)

I hope you guys can help me out as I just bought my license and trying to upgrade my **** to upgrade security etc..

Thanks alot !!
 

Attachments

Hello and welcome to the forum :)

Lets do a fresh scan with SFC /SCANNOW.

SFC /SCANNOW

  1. Click on the
    Win7Orb_zps4dae3b32.jpg
    button. Inside the search box type in CMD
  2. Right click on CMD => Choose Run as Administrator
  3. Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW
  4. Please wait for this to Finish before continuing with the rest of the steps.

Convert CBS.log to CBS.txt

  1. Click on the
    Win7Orb_zps4dae3b32.jpg
    button => Inside the search box copy and paste the following command:
    Code: 
    cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  2. Press Enter
  3. Once this has completed please go to your Desktop and you will find CBS.txt => Please upload CBS.txt to this thread

Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive

Please follow the instructions Here to run the System Update Readiness Tool. When the SURT finishes installing, copy (Ctrl + C) and paste (Ctrl + V) the contents of the SURT log into your next post please:
C:\Windows\Logs\CBS\CheckSUR.log
C:\Windows\Logs\CBS\CheckSUR.persist.log
 
C:\Windows\Logs\CBS\CheckSUR.log
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-02-12 00:10


Checking Windows Servicing Packages


Checking Package Manifests and Catalogs


Checking Package Watchlist


Checking Component Watchlist


Checking Packages


Checking Component Store


Summary:
Seconds executed: 989
No errors detected

C:\Windows\Logs\CBS\CheckSUR.persist.log
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-02-11 23:37


Checking Windows Servicing Packages


Checking Package Manifests and Catalogs


Checking Package Watchlist


Checking Component Watchlist


Checking Packages


Checking Component Store


=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-02-12 00:10


Checking Windows Servicing Packages


Checking Package Manifests and Catalogs


Checking Package Watchlist


Checking Component Watchlist


Checking Packages


Checking Component Store


Summary:
Seconds executed: 989
No errors detected

Here's the link to my dropbox for the CBS.txt

https://www.dropbox.com/s/9xyb3vzb102ipkc/cbs.txt?dl=0

P.S. In the bottom right corner of my desktop since the scan its written :

Test mode
Windows 7
Number 7601
Thanks alot !! Still having this problem :/
 
SFC has repaired some files which is a good start, the files that SFC /SCANNOW has repaired a lot of them are critical files for Windows validation/Activation, the fact that the message is now appearing in the right hand corner about test mode could be an indication of something that has gone wrong.

This scan should help us work out exactly what the issue is.

  1. Download MGADiag (by Microsoft) from the link found below:
    http://go.microsoft.com/fwlink/?linkid=52012
  2. Run the tool by double-clicking on the file. Press Continue when prompted
  3. When it has finished, press Copy then Paste (Ctrl+V) this into your next post please

Please also mention what version of windows is mention on your COA sticker (if you have one) but don't post the key.
How to Tell ? Hardware
 
Hey Thanks alot for you help !!!

I did not find the COA sticker because I bought my comp on an online website. Then bought a Genuine Microsoft Key online.

Here is the MGADiag's panel infos :

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->


Validation Code: 0x8004FE22
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-JWR8H-FRFB2-PXRG7
Windows Product Key Hash: 9zjCqoChCjk8I8jJ9GsvQqYUwlY=
Windows Product ID: 00426-069-8173243-86999
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {D0F11AE7-8236-4881-99F8-1F939A2C03BA}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150113-1808
TTS Error:
Validation Diagnostic:
Resolution Status: N/A


Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002


Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002


OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002


OGA Data-->
Office Status: 100 Genuine
Microsoft Office Word 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005


Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed


File Scan Data-->


Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{D0F11AE7-8236-4881-99F8-1F939A2C03BA}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PXRG7</PKey><PID>00426-069-8173243-86999</PID><PIDType>5</PIDType><SID>S-1-5-21-1287841513-3091041437-4156955436</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>3701</Version><SMBIOSVersion major="2" minor="6"/><Date>20120420000000.000000+000</Date></BIOS><HWID>F1F33C07018400FE</HWID><UserLCID>0C0C</UserLCID><SystemLCID>040C</SystemLCID><TimeZone>Est(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-001B-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Word 2007</Name><Ver>12</Ver><Val>BCD72299F752D86</Val><Hash>068lO0ay6rs9LAvgHDhjVT63wL4=</Hash><Pid>89407-707-6552566-63705</Pid><PidType>14</PidType></Product></Products><Applications><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>


Spsys.log Content: 0x80070002


Licensing Data-->
Version du service de licences logicielles : 6.1.7601.17514


Nom : Windows(R) 7, Ultimate edition
Description : Windows Operating System - Windows(R) 7, RETAIL channel
ID d’activation : a0cde89c-3304-4157-b61c-c8ad785d1fad
ID d’application : 55c92734-d682-4d71-983e-d6ec3f16059f
PID étendu : 00426-00172-069-817324-00-3084-7601.0000-0402015
Identificateur d’installation : 000055029411718736580306913872858166365010935561176482
URL du certificat du processeur : http://go.microsoft.com/fwlink/?LinkID=88338
URL du certificat de l’ordinateur : http://go.microsoft.com/fwlink/?LinkID=88339
URL de licence d’utilisation : http://go.microsoft.com/fwlink/?LinkID=88341
URL du certificat de clé de produit : http://go.microsoft.com/fwlink/?LinkID=88340
Clé de produit partielle : PXRG7
État de la licence : avec licence
Nombre de réinitialisations de Windows restant : 5
Heure approuvée : 2015-02-13 11:54:21


Windows Activation Technologies-->
HrOffline: 0x8004FE22
HrOnline: N/A
HealthStatus: 0x0002000000000000
Event Time Stamp: 1:31:2015 07:51
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered Service: sppuinotify




HWID Data-->
HWID Hash Current: OAAAAAEABgABAAEAAAADAAAAAQABAAEA6GF0IXcWSt304zYnYjTg2+oCjsr8eZC0PpMVEvr5LnM=


OEM Activation 1.0 Data-->
N/A


OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ALASKA A M I
FACP ALASKA A M I
HPET ALASKA A M I
MCFG ALASKA A M I
SSDT IdeRef IdeTable
SSDT IdeRef IdeTable
SSDT IdeRef IdeTable
DMAR INTEL SNB
BGRT ALASKA A M I
 
I have some bad news for you :(

The key was obtained through a Microsoft programme, such as TechNet or MSDN (Microsoft Developer Network. These services allow someone to purchase a subscription (from MS) and get 20 or so product keys for every MS product. It's designed so software developers can just buy one subscription and test out their program on the OSs without having to purchase loads of individual licenses. The problem is, this system often gets abuse.

A reference you might find useful on these MSDN keys are:
http://social.microsoft.com/Forums/...85/blocked-product-keys?forum=genuinewindows7

It is also a good idea to report Counterfeit software to Microsoft:
https://www.microsoft.com/en-gb/howtotell/cfr/Report.aspx
 
Okay yeah this make sense .... well a friend of mine gave me his LEGIT KEY for Windows 7 Home premium. I have the screenshot from his COA sticker. What could i do with it would it work for my Windows 7 ultimate ? Or could I download the .iso of Windows 7 Home premium and switch to it with my Legit key?

Thanks alot!
 
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