[SOLVED] Windows Update 3000850 Trouble and cant load drivers for a Kodak printer.

Admiralko1965 · Sep 2, 2015

SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-09-02 11:34:19.124
Microsoft Windows 8.1 Update 3 - amd64
Not using a script file.

I think I've followed the directions correctly. Here is the result of SFCfix and I've attached CBS.txt

AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2015-09-02 11:34:32.297
----------------------EOF-----------------------

BrianDrab · Sep 4, 2015

Hello and welcome

Due to the precise nature of your corruption, you will receive help from a user named LiquidTension. He's one of our senior trainees here who's in his final phrase of his studies and needs to gain some real world experience in specific areas of Windows Update. This means that he'll be assisting you, but that I will first need to double check and approve his fixes before he posts them to you. If anything this is a good thing for you because it means that you've got at least two of us watching over your thread, but it will unfortunately add a slight delay between each reply. I hope that you understand and can accept the need for us to train up new members in this way in order to carry on doing what we do here, however, if for any reason you object to this setup, I will happily take on your thread myself.

Thank you very much for your understanding. We'll be with you very shortly.

Admiralko1965 · Sep 5, 2015

Thank You for your help, I understand the need for training and welcome it.

LiquidTension · Sep 7, 2015

Hello Admiralko1965,

I apologise for the delay.

Please work your way through the following:

SFCFix Script (.zip)

Warning: This fix is intended for use on this particular machine. Do not use this fix on any other machine; doing so may cause damage to your Operating System. If you are not the original poster and require assistance, please start your own topic.

Download View attachment SFCFix.zip and save this file to your Desktop.
Note: Ensure this file is named SFCFix.zip. Do not rename the file.
Close all open windows.
SFCFix.exe

and SFCFix.zip

should both be present on your Desktop.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script. Upon completion, a file (SFCFix.txt) will be created on your Desktop.
Copy the contents of the file and paste in your next reply.

SFC /Scannow

Press the Windows Key

+ r on your keyboard at the same time. Type Notepad and click OK.
Copy the three bold lines below and paste into the Notepad document:

sfc /scannow
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\CBS.txt"
del %0
Click Format. Ensure Wordwrap is unchecked.
Click File, Save As and name the file sfcscannow.bat.
Select All Files as the Save as type. Save the file to your Desktop.
Locate sfcscannow.bat

on your Desktop. Right-click the file and click

Run as administrator.
Upon completion, a file (CBS.txt) will be created on your Desktop. Attach this file in your next reply.
Note: If the file is too large to attach, upload to a service such as Dropbox, One Drive or SendSpace and provide a direct download link in your next reply.

Admiralko1965 · Sep 9, 2015

Here are the files you requested

LiquidTension · Sep 9, 2015

Thank you.

Please do the following:

Batch File

Press the Windows Key

+ r on your keyboard at the same time. Type Notepad and click OK.
Copy the bold lines below and paste into the Notepad document.

@echo off
REG LOAD HKLM\COMPONENTS %windir%\System32\config\COMPONENTS
REG ADD "HKLM\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6" /v f!msdtc.log /t REG_DWORD /d 00000001 /f
del %0
Click Format. Ensure Wordwrap is unchecked.
Click File, Save As and name the file modify.bat.
Select All Files as the Save as type.
Save the file to your Desktop.
Locate modify.bat

your Desktop. Right-Click the file and click

Run as administrator.

Admiralko1965 · Sep 10, 2015

Ok, complete

LiquidTension · Sep 10, 2015

Good job. :dsmile:

SFC /Scannow

Press the Windows Key

+ r on your keyboard at the same time. Type Notepad and click OK.
Copy the three bold lines below and paste into the Notepad document:

sfc /scannow
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\CBS.txt"
del %0
Click Format. Ensure Wordwrap is unchecked.
Click File, Save As and name the file sfcscannow.bat.
Select All Files as the Save as type. Save the file to your Desktop.
Locate sfcscannow.bat

on your Desktop. Right-click the file and click

Run as administrator.
Upon completion, a file (CBS.txt) will be created on your Desktop. Attach this file in your next reply.
Note: If the file is too large to attach, upload to a service such as Dropbox, One Drive or SendSpace and provide a direct download link in your next reply.

Admiralko1965 · Sep 11, 2015

Here you go

LiquidTension · Sep 11, 2015

Hello Admiralko1965,

Please run Windows Update, and let me know if you can install available updates.

Thank you.

Admiralko1965 · Sep 12, 2015

13 updates installed, 3000850 failed at 8% again.

LiquidTension · Sep 12, 2015

Hello,

In light of K3000850 still failing, please perform a DISM scan:

DISM /RestoreHealth

Press the Windows Key

+ r on your keyboard at the same time. Type Notepad and click OK.
Copy the three bold lines below and paste into the Notepad document:

dism /online /cleanup-image /restorehealth
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\CBS.txt"
del %0
Click Format. Ensure Wordwrap is unchecked.
Click File, Save As and name the file dism.bat.
Select All Files as the Save as type. Save the file to your Desktop.
Locate dism.bat

on your Desktop. Right-click the file and click

Run as administrator.
Upon completion, a file (CBS.txt) will be created on your Desktop. Attach this file in your next reply.
Note: If the file is too large to attach, upload to a service such as Dropbox, One Drive or SendSpace and provide a direct download link in your next reply.

Admiralko1965 · Sep 13, 2015

New CBS file uploaded.

LiquidTension · Sep 14, 2015

Hi Admiralko1965,

Please ZIP up and attach or upload C:\windows\inf\setupapi.dev.log, in addition to doing the following:

SFCFix Script (.txt)

Warning: This fix is intended for use on this particular machine. Do not use this fix on any other machine; doing so may cause damage to your Operating System. If you are not the original poster and require assistance, please start your own topic.

Download View attachment SFCFix.txt and save this file to your Desktop.
Close all open windows.
SFCFix.exe

and SFCScript.txt

should both be present on your Desktop.
Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
SFCFix will now process the script. Upon completion, a file (SFCFix.txt) will be created on your Desktop.
Copy the contents of the file and paste in your next reply.

Admiralko1965 · Sep 15, 2015

Ok, having trouble. Downloaded SFCFix.txt to the desktop and that is all there is. No SFCFIX.EXE. I will await further instructions

LiquidTension · Sep 15, 2015

As SFCFix is no longer present, please redownload the programme and save to your Desktop. Continue from this point.
https://www.sysnative.com/forums/downloads/sfcfix/

Admiralko1965 · Sep 15, 2015

Here they are, thanks again for your help

LiquidTension · Sep 16, 2015

Hi Admiralko1965,

Please do the following:

Batch File

Press the Windows Key

+ r on your keyboard at the same time. Type Notepad and click OK.
Copy the bold lines below and paste into the Notepad document:

mkdir C:\Windows\System32\DriverStore\FileRepository\wiaek002.inf_amd64_57f9361b96ceea4b
mkdir C:\Windows\System32\DriverStore\FileRepository\prnekcl2.inf_amd64_59438dc7ce792b20
copy /y C:\Windows\Inf\wiaek002.inf C:\Windows\System32\DriverStore\FileRepository\wiaek002.inf_amd64_57f9361b96ceea4b\wiaek002.inf
copy /y C:\Windows\Inf\prnekcl2.inf C:\Windows\System32\DriverStore\FileRepository\prnekcl2.inf_amd64_59438dc7ce792b20\prnekcl2.inf
del %0
Click Format. Ensure Wordwrap is unchecked.
Click File, Save As and name the file copy.bat.
Select All Files as the Save as type. Save the file to your Desktop.
Locate copy.bat

on your Desktop. Right-click the file and click

Run as administrator.

After executing the batch file, run Windows Update and attempt installation of available updates. Let me know how you get on.

Admiralko1965 · Sep 17, 2015

All is well! Thank you very much!!! The printer software and drivers also installed correctly.
There is an optional update for Kodak printers that fails but I don't think I need it. The printer works

LiquidTension · Sep 17, 2015

The printer software and drivers also installed correctly.

Excellent. :dsmile:

Is there anything else you need assistance with?

[SOLVED] Windows Update 3000850 Trouble and cant load drivers for a Kodak printer.

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