[SOLVED] Windows update 0x80070002 & Dism source 0x800f081f

B

burzek

Well-known member
Joined
Apr 2, 2022
Posts
109
Hi,

I have a pc which was corrupted, after lots of sfc /scannow , it works fine, however, now it does not perform windows update.
I am getting error message 0x80070002.
I have tried dism methods here is the result.
====================================================================================================

C:\WINDOWS\system32>DISM /Online /Cleanup-Image /CheckHealth

Deployment Image Servicing and Management tool
Version: 10.0.19041.844

Image Version: 10.0.19043.1237

The component store is repairable.
The operation completed successfully.

C:\WINDOWS\system32>DISM /Online /Cleanup-Image /ScanHealth

Deployment Image Servicing and Management tool
Version: 10.0.19041.844

Image Version: 10.0.19043.1237

[==========================100.0%==========================] The component store is repairable.
The operation completed successfully.

C:\WINDOWS\system32>DISM /Online /Cleanup-Image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.19041.844

Image Version: 10.0.19043.1237

[==========================100.0%==========================]
Error: 0x800f081f

The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see Configure a Windows Repair Source.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

C:\WINDOWS\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

====================================================================================================

Would you please help me fix this pc?

I have tried using media creation tool however, I can not make a repair installation , again receiving error message.

I am stuck, and I hope you can help.

Best Regards,
Burzek
 
Hi and welcome to Sysnative,

I will look into your problem.
Note: I'm currently in training so my posts will need to be approved by the Sysnative instructors.
 
Hi,

Due to the number of corruptions, I'll provide the fix in multiple batches, this is the first one.

Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFix.zip and save it to your desktop.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
6190d993a26f3-SFCFix-Zip-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.
 

Attachments

Hi,

Here is the second fix to replace corrupted files.
Drag the attached SFCFix.zip file over the SFCFix.exe executable and release it. (as described in post#5)
Post the logfile (SFCFix.txt) as attachment in your next reply.
 

Attachments

Hi,

Here is the third fix to replace corrupted files.
Drag the attached SFCFix.zip file over the SFCFix.exe executable and release it. (as described in post#5)
Post the logfile (SFCFix.txt) as attachment in your next reply.
 

Attachments

Hi,

Here is the fourth fix to replace corrupted files.
Drag the attached SFCFix.zip file over the SFCFix.exe executable and release it. (as described in post#5)
Post the logfile (SFCFix.txt) as attachment in your next reply.
 

Attachments

Hi,

Step 1. Here is the last package to replace corrupted files.
Drag the attached SFCFix.zip file over the SFCFix.exe executable and release it. (as described in post#5)
Post the logfile (SFCFix.txt) as attachment in your next reply.


Step 2. run the System File Checker.
  • Click the Start button and in the search box, type Command Prompt
  • When you see Command Prompt on the list, right-click on it and select Run as administrator.
  • When command prompt opens, copy and paste the following command into it, and press enter.
    Code: 
    sfc /scannow
  • Take a screenshot of the commandprompt window and paste it into your next reply.
 

Attachments

Hi Maxstar,
Please find the 5th SFCFix.txt as attached.

Here is the screenshot of sfc /scannow.
Should I try dism commands to see if they work fine?

1649332100176.png
 

Attachments

Yes, please run the following DISM command and let me know the result.

Code: 
DISM /Online /Cleanup-Image /CheckHealth
 
Please, run the following DISM command as well.
Code: 
DISM /Online /Cleanup-Image /RestoreHealth
 
Hi,

Great, please run Windows Update and let me know the result. If it fails attach a new copy of the CBS log.

Code: 
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
 
Hi,

Still having problem with windows update.
Receiving error code (0x80073701)

Please find attached CBS.log
 

Attachments

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