[SOLVED] Windows sp1 update x64 not installing error code: 800B0100

Flyer2010 · Nov 5, 2013

Hello,

I have noticed that a lot of other users here have been asking about this while I was googleing around trying to find a fix for this issue. I am trying to install Service Pack 1 for a windows 7 home premium x64 machine but I keep on getting the error 800B0100. I have attached the log from the windows update readiness tool. Please help!!! :)

View attachment CheckSUR.persist.log

Thank you so much in advance. It never has been a problem until recently when it is required for a piece of software I need to install.

Edit: I tried attaching the CBS.log but it says I don't have permission to open it?

Flyer2010 · Nov 5, 2013

I got the CBS file using my admin account. Here it is:

jcgriff2 · Nov 5, 2013

Hi -

Please try these steps - http://windows.microsoft.com/en-us/windows-vista/windows-update-error-800b0100

Regards. . .

jcgriff2

Tekno Venus · Nov 5, 2013

jcgriff2 said:
Hi -

Please try these steps - Windows Update error 800B0100

Regards. . .

jcgriff2

Hi,

No need for the above, a personalised fix is currently in the works

Slow internet is making it take longer than expected!

Regards,
Stephen

Tekno Venus · Nov 5, 2013

Hi there and welcome to Sysnative,

As promised, here is your personalised fix for this issue. :)

The CheckSUR log reveals all!

Code:

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 20.0
2013-11-04 20:24

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f)    CBS MUM Corrupt    0x800F0900    servicing\Packages\Package_8_for_KB2545698~31bf3856ad364e35~amd64~~6.1.1.3.mum        Line 1: 
(f)    CBS Catalog Corrupt    0x800B0100    servicing\Packages\Package_8_for_KB2545698~31bf3856ad364e35~amd64~~6.1.1.3.cat        

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f)    CSI Manifest Zero Length    0x00000000    winsxs\Manifests\x86_microsoft-windows-ie-winsockautodialstub_31bf3856ad364e35_9.4.8112.20553_none_0915a19f9144d850.manifest    x86_microsoft-windows-ie-winsockautodialstub_31bf3856ad364e35_9.4.8112.20553_none_0915a19f9144d850    

Summary:
Seconds executed: 2213
 Found 3 errors
  CSI Manifest Zero Length Total count: 1
  CBS MUM Corrupt Total count: 1
  CBS Catalog Corrupt Total count: 1

Unavailable repair files:
    winsxs\manifests\x86_microsoft-windows-ie-winsockautodialstub_31bf3856ad364e35_9.4.8112.20553_none_0915a19f9144d850.manifest
    servicing\packages\Package_8_for_KB2545698~31bf3856ad364e35~amd64~~6.1.1.3.mum
    servicing\packages\Package_8_for_KB2545698~31bf3856ad364e35~amd64~~6.1.1.3.mum
    servicing\packages\Package_8_for_KB2545698~31bf3856ad364e35~amd64~~6.1.1.3.cat
    servicing\packages\Package_8_for_KB2545698~31bf3856ad364e35~amd64~~6.1.1.3.cat

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Please download the file, Packs.zip from my Dropbox -->here<--and save this to your Desktop.
Right-click on the file and select Extract All...
Tick the box labelled Show extracted files when complete then click Extract
A window will open showing two folders, Manifests and Packages
Open the Manifests folder and copy the files into the following folder (if there are any files)

C:\Windows\Temp\CheckSur\Winsxs\Manifests
Open the Packages folder and copy the files into the following folder (if there are any files)

C:\Windows\Temp\CheckSur\Servicing\Packages
Run the System Update Readiness Tool (SURT) again
When the SURT finishes installing, copy (Ctrl + C) and paste (Ctrl + V) the contents of the SURT log into your next post please:

C:\Windows\Logs\CBS\CheckSUR.persist.log

Kind regards,
Stephen

Flyer2010 · Nov 5, 2013

Wow you are fast haha. Excellent, I'll give it a go right now. I feel like I should learn how to do this, I'm a senior CS student hahaha

Flyer2010 · Nov 5, 2013

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 20.0
2013-11-05 13:38

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_8_for_KB2545698~31bf3856ad364e35~amd64~~6.1.1.3.mum Line 1:
(fix) CBS MUM Corrupt CBS File Replaced Package_8_for_KB2545698~31bf3856ad364e35~amd64~~6.1.1.3.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_8_for_KB2545698~31bf3856ad364e35~amd64~~6.1.1.3.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f) CSI Manifest Zero Length 0x00000000 winsxs\Manifests\x86_microsoft-windows-ie-winsockautodialstub_31bf3856ad364e35_9.4.8112.20553_none_0915a19f9144d850.manifest x86_microsoft-windows-ie-winsockautodialstub_31bf3856ad364e35_9.4.8112.20553_none_0915a19f9144d850
(fix) CSI Manifest Zero Length CSI File Replaced File: x86_microsoft-windows-ie-winsockautodialstub_31bf3856ad364e35_9.4.8112.20553_none_0915a19f9144d850.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab

Summary:
Seconds executed: 2260
Found 2 errors
Fixed 2 errors
CSI Manifest Zero Length Total count: 1
Fixed: CSI Manifest Zero Length. Total count: 1
CBS MUM Corrupt Total count: 1
Fixed: CBS MUM Corrupt. Total count: 1
Fixed: CBS Paired File. Total count: 1

Thank you Stephen. I think it may be fixed. I will try the update now after another restart.

Flyer2010 · Nov 5, 2013

That worked! Thank you so much. I really appreciate your help.

Tekno Venus · Nov 5, 2013

Fantastic! You're most welcome, glad I could help!

Stephen

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[SOLVED] Windows sp1 update x64 not installing error code: 800B0100

Flyer2010

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Flyer2010

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jcgriff2

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BSOD Instructor/Expert
Microsoft MVP (Ret.)

Tekno Venus

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Tekno Venus

Senior Administrator, Developer

Flyer2010

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Flyer2010

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Flyer2010

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Tekno Venus

Senior Administrator, Developer

[SOLVED] Windows sp1 update x64 not installing error code: 800B0100

Member

Member

Attachments

Co-Founder / AdminBSOD Instructor/ExpertMicrosoft MVP (Ret.)

Senior Administrator, Developer

Senior Administrator, Developer

Member

Member

Member

Senior Administrator, Developer

Co-Founder / Admin
BSOD Instructor/Expert
Microsoft MVP (Ret.)