Windows Server Update failure: 0x80073701

S

SoftR96

New member
Joined
Dec 30, 2019
Posts
4
Hello,



sadly i have trouble installing Windows Updates on my Windows Server 2016 Standard.



I get this error in CBS.log: 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING



I can’t install updates since at least May.

I rebooted serverall times, tried installing manaualy.

SFC /scannow – no problem

DISM /online /cleanup-image /scanhealth – no problem



Every try to update any cumulative updates failed with error: 0x80073701





These are the last lines from CBS.log



2020-01-22 09:37:15, Info CBS Exec: Resolving Package: Package_6522_for_KB4467691~31bf3856ad364e35~amd64~~10.0.1.3, Update: 4467691-14304_neutral, PinDeployment: amd64_81803a3759e8d03a17c37835d4cc9356_31bf3856ad364e35_10.0.14393.187_none_24aa83046718a39a

2020-01-22 09:37:15, Info CBS Exec: Resolving Package: Package_6595_for_KB4467691~31bf3856ad364e35~amd64~~10.0.1.3, Update: 4467691-14425_neutral

2020-01-22 09:37:15, Info CBS Exec: Resolving Package: Package_6595_for_KB4467691~31bf3856ad364e35~amd64~~10.0.1.3, Update: 4467691-14425_neutral, PinDeployment: amd64_238a3b0018d89f1fb34eccdfbe1d2cb7_31bf3856ad364e35_10.0.14393.1613_none_7b90b9e7e826de01

2020-01-22 09:37:15, Info CBS Exec: Resolving Package: Package_6682_for_KB4467691~31bf3856ad364e35~amd64~~10.0.1.3, Update: 4467691-14595_neutral

2020-01-22 09:37:15, Info CBS Exec: Resolving Package: Package_6682_for_KB4467691~31bf3856ad364e35~amd64~~10.0.1.3, Update: 4467691-14595_neutral, PinDeployment: amd64_890467c7a001008b1cd39541c22f961c_31bf3856ad364e35_11.0.14393.447_none_6f1c0429f5e095ce

2020-01-22 09:37:15, Info CBS Exec: Resolving Package: Package_6749_for_KB4467691~31bf3856ad364e35~amd64~~10.0.1.3, Update: 4467691-14714_neutral

2020-01-22 09:37:15, Info CBS Exec: Resolving Package: Package_6749_for_KB4467691~31bf3856ad364e35~amd64~~10.0.1.3, Update: 4467691-14714_neutral, PinDeployment: amd64_34500c69d48cee515de305ec711d4199_31bf3856ad364e35_10.0.14393.1480_none_ef71344e72650232

2020-01-22 09:37:15, Info CBS Exec: Resolving Package: Package_6749_for_KB4467691~31bf3856ad364e35~amd64~~10.0.1.3, Update: 4467691-14715_neutral

2020-01-22 09:37:15, Info CBS Exec: Resolving Package: Package_6749_for_KB4467691~31bf3856ad364e35~amd64~~10.0.1.3, Update: 4467691-14715_neutral, PinDeployment: amd64_045be2c3fe8fd168ebeed368941ee424_31bf3856ad364e35_10.0.14393.1480_none_ebd20cb0c43c2a65

2020-01-22 09:37:15, Info CBS Exec: Resolving Package: Package_6891_for_KB4467691~31bf3856ad364e35~amd64~~10.0.1.3, Update: 4467691-15125_neutral

2020-01-22 09:37:15, Info CBS Exec: Resolving Package: Package_6891_for_KB4467691~31bf3856ad364e35~amd64~~10.0.1.3, Update: 4467691-15125_neutral, PinDeployment: amd64_d166960167bd42c627bb02a83f3e3645_31bf3856ad364e35_10.0.14393.2457_none_9e0ecc305c86732c

2020-01-22 09:37:15, Info CBS Exec: Resolving Package: Package_6891_for_KB4467691~31bf3856ad364e35~amd64~~10.0.1.3, Update: 4467691-15126_neutral

2020-01-22 09:37:15, Info CBS Exec: Resolving Package: Package_6891_for_KB4467691~31bf3856ad364e35~amd64~~10.0.1.3, Update: 4467691-15126_neutral, PinDeployment: amd64_25d0a3edc911350afac2000096a7235a_31bf3856ad364e35_10.0.14393.1066_none_79e80f8cacc8cdfc

2020-01-22 09:37:15, Info CBS Exec: Resolving Package: Package_6891_for_KB4467691~31bf3856ad364e35~amd64~~10.0.1.3, Update: 4467691-15127_neutral

2020-01-22 09:37:15, Info CBS Exec: Resolving Package: Package_6891_for_KB4467691~31bf3856ad364e35~amd64~~10.0.1.3, Update: 4467691-15127_neutral, PinDeployment: amd64_798284e5a2acc5390667b3c7edb3da82_31bf3856ad364e35_10.0.14393.351_none_64b61d7205005999

2020-01-22 09:37:15, Info CBS Exec: Resolving Package: Package_6891_for_KB4467691~31bf3856ad364e35~amd64~~10.0.1.3, Update: 4467691-15128_neutral

2020-01-22 09:37:15, Info CBS Exec: Resolving Package: Package_6891_for_KB4467691~31bf3856ad364e35~amd64~~10.0.1.3, Update: 4467691-15128_neutral, PinDeployment: amd64_c90a2ecc074c5d147bdeeba13d27a8f7_31bf3856ad364e35_10.0.14393.1914_none_3c85661552e0ee6c

2020-01-22 09:37:15, Info CBS Exec: Resolving Package: Package_7291_for_KB4467691~31bf3856ad364e35~amd64~~10.0.1.3, Update: 4467691-15825_neutral

2020-01-22 09:37:15, Info CBS Exec: Resolving Package: Package_7291_for_KB4467691~31bf3856ad364e35~amd64~~10.0.1.3, Update: 4467691-15825_neutral, PinDeployment: amd64_c205eec797cc5e53aa5538f56e6ab38b_31bf3856ad364e35_10.0.14393.953_none_48cc8d2c2fb7b68c

2020-01-22 09:37:15, Info CBS Exec: Resolving Package: Package_7323_for_KB4467691~31bf3856ad364e35~amd64~~10.0.1.3, Update: 4467691-15857_neutral

2020-01-22 09:37:15, Info CBS Exec: Resolving Package: Package_7323_for_KB4467691~31bf3856ad364e35~amd64~~10.0.1.3, Update: 4467691-15857_neutral, PinDeployment: amd64_d65fb1cb43f4969ab004d7eb10ff41fa_31bf3856ad364e35_10.0.14393.953_none_e58027a7f316aed1

2020-01-22 09:37:15, Info CBS Exec: Resolving Package: Package_7525_for_KB4467691~31bf3856ad364e35~amd64~~10.0.1.3, Update: 4467691-16209_neutral

2020-01-22 09:37:15, Info CBS Exec: Resolving Package: Package_7525_for_KB4467691~31bf3856ad364e35~amd64~~10.0.1.3, Update: 4467691-16209_neutral, PinDeployment: amd64_a2208dc20a9a489c13531f292814db25_31bf3856ad364e35_10.0.14393.2580_none_3b338cd153c9dbce

2020-01-22 09:37:15, Info CBS Exec: Resolving Package: Package_7571_for_KB4467691~31bf3856ad364e35~amd64~~10.0.1.3, Update: 4467691-16275_neutral

2020-01-22 09:37:15, Info CBS Exec: Resolving Package: Package_7571_for_KB4467691~31bf3856ad364e35~amd64~~10.0.1.3, Update: 4467691-16275_neutral, PinDeployment: amd64_4c8f8b44fc55599c0b109659c472def1_31bf3856ad364e35_10.0.14393.2368_none_126445d1cdbbb31f

2020-01-22 09:37:15, Info CBS Exec: Resolving Package: Package_7587_for_KB4467691~31bf3856ad364e35~amd64~~10.0.1.3, Update: 4467691-16294_neutral

2020-01-22 09:37:15, Info CBS Exec: Resolving Package: Package_7587_for_KB4467691~31bf3856ad364e35~amd64~~10.0.1.3, Update: 4467691-16294_neutral, PinDeployment: amd64_c532d77d08135b431618d495f57ca45f_31bf3856ad364e35_10.0.14393.953_none_d4e0753855a2e429

2020-01-22 09:37:15, Info CBS Exec: Resolving Package: Package_7701_for_KB4467691~31bf3856ad364e35~amd64~~10.0.1.3, Update: 4467691-16473_neutral

2020-01-22 09:37:15, Info CBS Exec: Resolving Package: Package_7701_for_KB4467691~31bf3856ad364e35~amd64~~10.0.1.3, Update: 4467691-16473_neutral, PinDeployment: amd64_ac3d4fac1ece83fa22285d40cf2d2efd_31bf3856ad364e35_10.0.14393.2580_none_532c3d5bb5656c33

2020-01-22 09:37:15, Info CBS Exec: Resolving Package: Package_9012_for_KB4467691~31bf3856ad364e35~amd64~~10.0.1.3, Update: 4467691-19486_neutral

2020-01-22 09:37:15, Info CBS Exec: Resolving Package: Package_9012_for_KB4467691~31bf3856ad364e35~amd64~~10.0.1.3, Update: 4467691-19486_neutral, PinDeployment: amd64_e4f268af479c67e4b51fc719e51a1948_31bf3856ad364e35_10.0.14393.2368_none_d895e2e97986ab60

2020-01-22 09:37:15, Info CBS Exec: Resolving Package: Package_9012_for_KB4467691~31bf3856ad364e35~amd64~~10.0.1.3, Update: 4467691-19487_neutral

2020-01-22 09:37:15, Info CBS Exec: Resolving Package: Package_9012_for_KB4467691~31bf3856ad364e35~amd64~~10.0.1.3, Update: 4467691-19487_neutral, PinDeployment: amd64_fdade285dce72ca9604055cce71994f5_31bf3856ad364e35_10.0.14393.2368_none_1d58c4be72ea6e64

2020-01-22 09:37:15, Info CBS Exec: 223 deployments need bulk staging

2020-01-22 09:37:16, Error CSI 00000008@2020/1/22:08:37:16.018 (F) onecore\base\wcp\componentstore\csd_locking.cpp(200): Error STATUS_SXS_ASSEMBLY_MISSING originated in function CCSDirectTransaction::LockComponent expression: (null)

[gle=0x80004005]

2020-01-22 09:37:16, Info CBS Added C:\Windows\Logs\CBS\CBS.log to WER report.

2020-01-22 09:37:16, Info CBS Added C:\Windows\Logs\CBS\CbsPersist_20200122031127.log to WER report.

2020-01-22 09:37:16, Info CBS Added C:\Windows\Logs\CBS\CbsPersist_20200121055910.cab to WER report.

2020-01-22 09:37:16, Info CBS Added C:\Windows\Logs\CBS\CbsPersist_20200120070549.cab to WER report.

2020-01-22 09:37:16, Info CBS Added C:\Windows\Logs\CBS\CbsPersist_20200118070011.cab to WER report.

2020-01-22 09:37:16, Info CBS Added C:\Windows\Logs\CBS\CbsPersist_20200117150723.cab to WER report.

2020-01-22 09:37:16, Info CBS Not able to add pending.xml to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]

2020-01-22 09:37:16, Info CBS Not able to add pending.xml.bad to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]

2020-01-22 09:37:16, Info CBS Not able to add poqexec.log to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]

2020-01-22 09:37:16, Error CSI 00000009 (F) STATUS_SXS_ASSEMBLY_MISSING #4167098# from CCSDirectTransaction::OperateEnding at index 0 of 1 operations, disposition 2[gle=0xd015000c]

2020-01-22 09:37:16, Error CSI 0000000a (F) HRESULT_FROM_WIN32(ERROR_SXS_ASSEMBLY_MISSING) #4166946# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_PinDeployment(Flags = 0, a = 3e029d19a0a3584347a724e8fef9a3af, version 10.0.14393.2580, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35}, cb = (null), s = (null), rid = 'Package_1243_for_KB4467691~31bf3856ad364e35~amd64~~10.0.1.3.4467691-3817_neutral', rah = '2', manpath = (null), catpath = (null), ed = 0, disp = 0)[gle=0x80073701]

2020-01-22 09:37:16, Info CBS Failed to pin deployment while resolving Update: Package_1243_for_KB4467691~31bf3856ad364e35~amd64~~10.0.1.3.4467691-3817_neutral from file: (null) [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]

2020-01-22 09:37:16, Info CBS Failed to bulk stage deployment manifest and pin deployment for package:Package_10010_for_KB4534271~31bf3856ad364e35~amd64~~10.0.1.7 [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]

2020-01-22 09:37:16, Info CBS CommitPackagesState: Started persisting state of packages

2020-01-22 09:37:16, Info CBS CommitPackagesState: Completed persisting state of packages

2020-01-22 09:37:16, Info CSI 0000000b@2020/1/22:08:37:16.926 CSI Transaction @0x1af2c24c3e0 destroyed

2020-01-22 09:37:16, Info CBS Perf: Resolve chain complete.

2020-01-22 09:37:16, Info CBS Failed to resolve execution chain. [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]

2020-01-22 09:37:16, Error CBS Failed to process single phase execution. [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]

2020-01-22 09:37:16, Info CBS WER: Generating failure report for package: Package_for_RollupFix~31bf3856ad364e35~amd64~~14393.3443.1.7, status: 0x80073701, failure source: Resolve, start state: Resolved, target state: Installed, client id: WindowsUpdateAgent

2020-01-22 09:37:16, Info CBS Not able to query DisableWerReporting flag. Assuming not set... [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]

2020-01-22 09:37:16, Info CBS Added C:\Windows\Logs\CBS\CBS.log to WER report.

2020-01-22 09:37:16, Info CBS Added C:\Windows\Logs\CBS\CbsPersist_20200122031127.log to WER report.

2020-01-22 09:37:16, Info CBS Added C:\Windows\Logs\CBS\CbsPersist_20200121055910.cab to WER report.

2020-01-22 09:37:16, Info CBS Added C:\Windows\Logs\CBS\CbsPersist_20200120070549.cab to WER report.

2020-01-22 09:37:16, Info CBS Added C:\Windows\Logs\CBS\CbsPersist_20200118070011.cab to WER report.

2020-01-22 09:37:16, Info CBS Added C:\Windows\Logs\CBS\CbsPersist_20200117150723.cab to WER report.

2020-01-22 09:37:16, Info CBS Not able to add %windir%\winsxs\poqexec.log to WER report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]

2020-01-22 09:37:16, Info CBS Not able to add %windir%\winsxs\pending.xml to WER report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]

2020-01-22 09:37:16, Info CBS Not able to add %windir%\winsxs\pending.xml.bad to WER report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]

2020-01-22 09:37:16, Info CBS Reboot mark cleared

2020-01-22 09:37:16, Info CBS Winlogon: Simplifying Winlogon CreateSession notifications

2020-01-22 09:37:16, Info CBS Winlogon: Deregistering for CreateSession notifications

2020-01-22 09:37:16, Info CBS FinalCommitPackagesState: Started persisting state of packages

2020-01-22 09:37:17, Info CBS Reporting package change for package: Package_for_RollupFix~31bf3856ad364e35~amd64~~14393.3443.1.7, current: Resolved, pending: Default, start: Resolved, applicable: Installed, target: Installed, limit: Installed, hotpatch status: StillGoing, status: 0x0, failure source: Resolve, reboot required: False, client id: WindowsUpdateAgent, initiated offline: False, execution sequence: 452, first merged sequence: 452, reboot reason: REBOOT_NOT_REQUIRED, RM App session: -1, RM App name: N/A, FileName in use: N/A, release type: Security Update, release quality: final, OC operation: False, download source: 0, download time (secs): 4294967295, download status: 0x0 (S_OK), Express download: False, Download Size: 0

2020-01-22 09:37:17, Info CBS SQM: Package change report datapoints not populated because SQM is not initialized or not running online.

2020-01-22 09:37:17, Info CBS Reporting package change completion for package: Package_for_RollupFix~31bf3856ad364e35~amd64~~14393.3443.1.7, current: Resolved, original: Resolved, target: Installed, status: 0x80073701, failure source: Resolve, failure details: "(null)", client id: WindowsUpdateAgent, initiated offline: False, execution sequence: 452, first merged sequence: 452, pending decision: InteractiveInstallFailed, primitive execution context: Interactive Flight: False

2020-01-22 09:37:17, Info CBS The store corruption status report is incomplete. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]

2020-01-22 09:37:17, Info CBS Resolve time performance datapoint is invalid. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]

2020-01-22 09:37:17, Info CBS Stage time performance datapoint is invalid. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]

2020-01-22 09:37:17, Info CBS Execute time performance datapoint is invalid. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]

2020-01-22 09:37:17, Info CBS SQM: Package change report datapoints not populated because SQM is not initialized or not running online.

2020-01-22 09:37:17, Info CBS FinalCommitPackagesState: Completed persisting state of packages

2020-01-22 09:37:17, Info CBS Enabling LKG boot option

Thanks for any help!
 
Hi!

FRST Registry Search
1. Click your Start button and type in cmd.
2.After you find the Command Prompt, right click on it and select Run as Administrator.
3. Copy and paste the following into the Command Prompt:

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

4. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
5. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
6. Copy and paste KB4467691 into the Search box and click the Search Registry button.
7. When the scan is complete a notepad window will open with the results. Please attach this to your next reply. It is saved on your desktop named SearchReg.txt.
 
Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download the attached fixlist.txt and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.

Afterwards, reboot when able and retry updates.

fixlist.txt
 
Hello softwaremaniac,
I ran the fix.
Sadly it stopped after 45 minutes.
I rebooted the server and tried the updates anyway.
It still won't install.
I searched again for KB4467691.
Attached are SearchReg and Fixlog.
Thanks again for your help

Greetings
SoftR96
 

Attachments

Sorry for the late answer.
It worked.
Thank you so much.
The update installed fine and the update 2020-02 worked too.
I wasted so much time in troubleshooting this.
Thanks :)
 
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