[SOLVED] Windows Server 2022 Unable to install Cumulative Update

H

Haabda

Contributor
Joined
Jul 7, 2023
Posts
13
I would appreciate some help.

I have not been able to update one of my Windows 2022 Servers for a couple of months. I've lost track of the hours I've tried to make this work (only after-hours as it is a production server and is still serving what it needs to serve.) It is successfully installing Windows Malicious Software Removal Tool and Definition Updates.

Daily it is trying to install the 2023-06 Cumulative Update (KB5027225) but failing. Before this, it was failing install the last cumulative.

  • Error Code: 0x80070570
  • Downloading the update from the catalog at running manually fails.
  • sfc /scannow
    • Windows Resource Protection could not start the repair service.
  • DISM /Online /Cleanup-Image /RestoreHealth
    • Error: 193

      An error occurred while attempting to start the servicing process for the image located at C:\.
      For more information, review the log file.

      The DISM log file can be found at C:\Windows\Logs\DISM\dism.log (I'll attach the log)
  • I've tried booting from Windows Media and running sfc and dism in the repair environment.
  • I've also tried the Windows Update reset where you delete a bunch of folders.
  • This is in event viewer thousands of times
    • Unable to start a DCOM Server: {0823B6F8-F499-4D5E-B885-EA9CB4F43B24}. The error:
      "2147943792"
      Happened while starting this command:
      C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.20348.850_none_f1e6b2645165e721\TiWorker.exe -Embedding
 

Attachments

Last edited:
I have quite a few fully updated Windows 2022 Servers in my environment if that helps. This is also a virtual machine so if you want to have my try anything "dangerous" just let me know and I'll take a snapshot before I do it.
 
Last edited:
Having just found this forum, I'm perusing other posts to see what the experts ask for. I'll try to proactively give you the information you need to help me. I see y'all often ask for the components hive, the components scanner, and the CBS logs.
 

Attachments

Last edited:
SFCFix version 3.0.2.1 by niemiro.
Start time: 2023-07-07 21:41:18.545
Microsoft Windows Server 10 Build 20348 - amd64
Not using a script file.




AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.




Successfully processed all directives.



Failed to generate a complete zip file. Upload aborted.


SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2023-07-07 22:15:41.760
----------------------EOF-----------------------
 
Hi and welcome to Sysnative,

Step 1. Download
56f31e53c97da-SFCFix.PNG
SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFix.zip and save it to your desktop.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
6190d993a26f3-SFCFix-Zip-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.


Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.
Code: 
DISM /online /cleanup-image /RestoreHealth
 

Attachments

Here are the results:

Microsoft Windows [Version 10.0.20348.230]
(c) Microsoft Corporation. All rights reserved.

C:\Windows\system32>DISM /online /cleanup-image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.20348.1

Image Version: 10.0.20348.230

[===========================84.9%================= ]
[==========================100.0%==========================]
Error: 0x800f081f

The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see Configure a Windows Repair Source.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

C:\Windows\system32>
 

Attachments

Hi,

Here's the next fix.

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFix.zip and save it to your desktop.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
6190d993a26f3-SFCFix-Zip-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.


Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.
Code: 
DISM /online /cleanup-image /RestoreHealth
 

Attachments

New output:

C:\Windows\system32>DISM /online /cleanup-image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.20348.1

Image Version: 10.0.20348.230

[==========================100.0%==========================]
Error: 0x800f081f

The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see Configure a Windows Repair Source.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log
 

Attachments

Hi,

Here's the next fix.

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFix.zip and save it to your desktop.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
6190d993a26f3-SFCFix-Zip-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.


Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.
Code: 
DISM /online /cleanup-image /RestoreHealth
 

Attachments

Success! What is next?

C:\Windows\system32>DISM /online /cleanup-image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.20348.1

Image Version: 10.0.20348.230

[==========================100.0%==========================] The restore operation completed successfully.
The operation completed successfully.
 
Great, please attempt to update. If it fails attach a new copy of the CBS logs.
 
I would like to learn about this process and potentially start volunteering here. Do you have time to explain why the fixes you have posted are working?
 
If you are interested to learn more about Windows Update issues, and you have ambitions to become a volunteer to help here at Sysnative. I would suggest to send a PM to the following admins: @Tekno Venus @x BlueRobot and @Will Watts, they can provide you with further information about the Windows Update Academy.
 
The update installed! Windows Update reports I am fully up-to-date. Thank you!

I will reach out to the admins you mentioned. Thank you again!
 
Hi,

You're welcome. Glad to hear the problem has been resolved and this server is up-to-date now.. (y)
 
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