Hello-
I have 9 Windows Server 2019 Virtual Machines that were migrated from our company's internal VM hosts (Scale Hyper-Converged appliances running KVM) to a hosted datacenter VMware environment. The machines were migrated by our datacenter provider using Carbonite, and everything seemed to be fine until the machines started trying to apply the March and April cumulative updates. All of the servers fail to install the cumulative updates. I've tried renaming the SoftwareDistribution folders, running DISM and SFC and I'm not getting anywhere. The servers were originally applying patches from our internal WSUS server. I changed them to use public Windows Update servers and also downloaded the full updates from Microsoft to install them manually, neither of these steps worked either.
These are the results from DISM and SFC (I get the same result whether or not I specify the "Source" flag and the install.wim file is located in the path shown below):
C:\Toolbox>dism.exe /Online /Cleanup-image /Restorehealth /Source:C:\Toolbox\install.wim /limitaccess
Deployment Image Servicing and Management tool
Version: 10.0.17763.771
Image Version: 10.0.17763.1039
[==========================100.0%==========================]
Error: 0x800f081f
The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see Configure a Windows Repair Source.
The DISM log file can be found at C:\Windows\Logs\DISM\dism.log
C:\Toolbox>SFC /scannow
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some of them.
For online repairs, details are included in the CBS log file located at
windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline
repairs, details are included in the log file provided by the /OFFLOGFILE flag.
The most recent error message after trying all of the steps above in Windows Update shows:
Security Update for Windows (KB4549949)
Failed to install on 04/15/2020 - 0x800f0922
Any suggestions on what to try next for this issue would be greatly appreciated. Thank you.
I have 9 Windows Server 2019 Virtual Machines that were migrated from our company's internal VM hosts (Scale Hyper-Converged appliances running KVM) to a hosted datacenter VMware environment. The machines were migrated by our datacenter provider using Carbonite, and everything seemed to be fine until the machines started trying to apply the March and April cumulative updates. All of the servers fail to install the cumulative updates. I've tried renaming the SoftwareDistribution folders, running DISM and SFC and I'm not getting anywhere. The servers were originally applying patches from our internal WSUS server. I changed them to use public Windows Update servers and also downloaded the full updates from Microsoft to install them manually, neither of these steps worked either.
These are the results from DISM and SFC (I get the same result whether or not I specify the "Source" flag and the install.wim file is located in the path shown below):
C:\Toolbox>dism.exe /Online /Cleanup-image /Restorehealth /Source:C:\Toolbox\install.wim /limitaccess
Deployment Image Servicing and Management tool
Version: 10.0.17763.771
Image Version: 10.0.17763.1039
[==========================100.0%==========================]
Error: 0x800f081f
The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see Configure a Windows Repair Source.
The DISM log file can be found at C:\Windows\Logs\DISM\dism.log
C:\Toolbox>SFC /scannow
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some of them.
For online repairs, details are included in the CBS log file located at
windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline
repairs, details are included in the log file provided by the /OFFLOGFILE flag.
The most recent error message after trying all of the steps above in Windows Update shows:
Security Update for Windows (KB4549949)
Failed to install on 04/15/2020 - 0x800f0922
Any suggestions on what to try next for this issue would be greatly appreciated. Thank you.