[SOLVED] Windows Server 2019 Windows Update error

[yunsung]

Hello,

I'm having problems in updating a Windows Server 2019 system.

Can you help me on this?

CBS in attachment.

Thank you

 

[Maxstar]

Hi,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[yunsung]

Hello,

DISM command stuck at starting. i ran it but it never start.
Logs in attachment.

Thanks

 

[Maxstar]

1. The latest SFCFix.txt is not the result of the fix I've posted in post#2, this is the result from another thread you've started!
2. Did you start DISM in an elevated prompt?
3. Run the fix in post#2 again and post the correct result of SFCFix, afterwards run DISM in an elevated prompt and post the result.

 

[yunsung]

Sorry i changed the files.
There is the file in attachment

Yes, always in administrator, i tried again and the same result it stucks at starting.

 

[Maxstar]

Download the

Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link

• Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST.
• Right-click to run the tool as administrator. When the tool opens click Yes to disclaimer.
• Note: Ensure that the Addition.txt check box is checked at the bottom of the form within the Optional Scan area.
• Press the Scan button.
• Please wait for the tool to finish. It will produce two logfiles called FRST.txt and Addition.txt in the same directory the tool is run from (which should be the desktop)
• Post the logfiles FRST.txt and Addition.txt as attachment in your next reply.

 

[yunsung]

Logs in attachment

 

[Maxstar]

Start the

Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.

• Download the attachment fixlist.txt and save it to your desktop.
• Right-click on FRST.exe and select "Run as administrator".
• Press the Fix button.
• If for some reason the tool needs a restart, please make sure you let the system restart normally.
• When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
• Post the logfile Fixlog.txt as attachment in your next reply.

 

[yunsung]

Fixlog in attachment.
No need to restart.

 

[yunsung]

Dism gives error at 4,5% with error 1168 element not found

 

[Maxstar]

Hi,

Please log in with the built in Administrator account and run DISM again.

DISM /online /cleanup-image /RestoreHealth

 

[yunsung]

I started it but its still stuck at start by more than 1 hour and still like the image in attachment

 

[Maxstar]

This looks good, DISM completed successfully. So please attempt to update again and provide all the CBS and CbsPersist logs.

 

[yunsung]

Sorry the dism image i sent was wrong.
The correct one is in attachment

 

[Maxstar]

Please attach the following file: C:\Windows\Logs\DISM\dism.log

 

[yunsung]

Dism log in attachment

 

[Maxstar]

Download

ComponentsScanner and save it to your desktop.

• Right-click ComponentsScanner.exe and select "Run as administrator", click Yes on the UAC (User Account Control) prompt which appears.
• Follow the on-screen instructions.
• Once complete, a report will be saved to your desktop called ComponentsScanner.txt.
• Post the logfile ComponentsScanner.txt as attachment into your next reply.

 

[yunsung]

log in attachment

 

[Maxstar]

Hi,

Upload your COMPONENTS hive.

• Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
• Please copy this file to your desktop.
• Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
• Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
• If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

 

[yunsung]

log in attachment