Windows server 2019 WHEA_UNCORRECTABLE_ERROR (124)

R

Richard01

Well-known member
Joined
May 7, 2020
Posts
55
Hello,
im getting bsod on windows server once a day can you help me fix this problem?
Thanks for help

  • A brief description of your problem (but you can also include the steps you tried) Tried reinstalled all drivers, windows updated, sfc scan dism scan, could find anything useful with this error code
  • Laptop or Desktop? Desktop
  • Exact model number (if laptop, check label on bottom)
  • OS ? (Windows 10, 8.1, 8, 7, Vista) Windows Server 2019
  • x86 (32bit) or x64 (64bit)? 64bit
  • What was original installed OS on system? Windows Server 2019
  • Age of system? (hardware) 3 Months
  • Age of OS installation? 3 Months
  • Have you re-installed the OS? No
  • CPU RAM Video Card MotherBoard In Specy attachment
  • Power Supply - brand & wattage (if laptop, skip this one) 650w Seasonic platinum
  • Is driver verifier enabled or disabled? disabled
  • What security software are you using? (Firewall, antivirus, antimalware, antispyware, and so forth) Windows defender
  • Are you using proxy, vpn, ipfilters or similar software? No
  • Are you using Disk Image tools? (like daemon tools, alcohol 52% or 120%, virtual CloneDrive, roxio software) No
  • Are you currently under/overclocking? Are there overclocking software installed on your system? Base config
 

Attachments

This is going to be due to some form of hardware incompatiblity or failure, typically RAM is what often fails first and therefore I recommend that you run MemTest86 for at least 8 passes (will require two runs of 4 passes) using these instructions - Test RAM with PassMark MemTest86
 
MemTest86 appears to have returned no errors, although, it is advisable to run it for 8 passes (2 runs of 4 passes) rather than just 4 passes. However, we can return to that if the SeaTools Bootable doesn't return any immediate errors.

Could you please download and run SeaTools Bootable from the official download page. You'll need to run both the S.M.A.R.T. check and the Long Generic test, the latter can take some time to complete therefore it is recommended that you run it while the server is least likely to be used. Please see the full user guide here. The user guide is available in other languages too, you'll just need to change the language settings at the top of the page.
 

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