[SOLVED] Windows Server 2019 (VM) Failure to Update KB5034768, KB5034683, KB5034127

richmolasses

richmolasses

Member
Joined
Feb 29, 2024
Posts
24
When attempting to install KB5034768, KB5034683, KB5034127 on a Windows Server 2019 VM I am receiving an update error 0x800703f1. Currently, it is only affecting two of our VM's within our environment. Other Servers have managed to install these updates OK.

Noted [HRESULT = 0x800703f1 - ERROR_BADDB] is shown a number of times within the CBS log file.

I have tried the following:

SFC
SFC /Scannow

Result: Windows Resource Protection did not find any integrity violations.

DISM

DISM /Online /Cleanup-Image /RestoreHealth

No component store corruption detected.

Components Scanner

==== Repair Log ====
No possible repairs

==== Warnings ====
None

Any assistance would be appreciated, I have uploaded the CBS zip and ComponentsScanner log.
 

Attachments

  • Navigate to C:\Windows\System32\Config and locate the DRIVERS file.
  • Please copy this file to your desktop.
  • Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
  • Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named DRIVERS.ZIP on your desktop.
  • Please attach it to your next post.
  • The file may sometimes be too large to upload here, if so please upload to a file sharing service.
  • Examples of services to upload to are WeTransfer and TransferKit and SendFileOnline

Please post me the link to the file
 
Warning: this fix is specific to the user in this thread, and no one else should follow these instructions.

  • Download DRIVERS.ZIP and save to your Desktop.
  • Right-click on it and select Extract all....
    • Make sure the Show extracted files when complete is checked and click Extract.
    • You should now have the DRIVERS file that we will be using to replace your current one.

Next ...

  • Navigate to C:\Windows\System32\config
  • Right-click on the current DRIVERS file and select Rename.
    • Rename it to DRIVERS.old
    • Note .... If you get an error that the file is in use, reboot your computer and then try again.
  • Take the file from the DRIVERS folder on your desktop and paste it into C:\Windows\System32\config


Next ...
  • Click Search button and type Command Prompt
  • From the results, right click on the Command Prompt icon, and select Run as administrator
  • A Command Window will open.
  • Copy paste the command below into it, then press Enter
  • Dism /Online /Cleanup-Image /RestoreHealth
  • Once DISM has finished running ...
    • Please attach your ... C:\Windows\Logs\CBS\cbs.log ... to your next reply.
  • If the file is too large, upload it to a file sharing service, and post me the link.
  • Examples of services to upload to are WeTransfer and TransferKit and SendFileOnline
 

Attachments

I have completed the driver file swap and attached the cbs.log after running the Dism command.
 

Attachments

Latest CBS.log is not flagging anything that I can see, so please try updating your machine

If successful please let me know.

If not, please post me the CBS.log created after your update attempt.

PS .... it's almost 11pm here, so it will probably be tomorrow morning (my time GMT) before I see your reply.
 
Failure to install on the updates again, appears to be the same [HRESULT = 0x800703f1 - ERROR_BADDB] error. CBS.log file attached.
 

Attachments

  • Please go to C:\Windows\INF
  • Copy the file setupAPI.dev.log
  • Please attach it to your reply post
 
  • Download SFCFix.exe and save it to your desktop.
  • Download the attachment SFCFixScript.txt and also save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
1p8eDnI.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt
  • Open the file, then copy and paste its content in your next reply.
 

Attachments

Script ran successfully, output below:

******************************

SFCFix version 3.0.2.1 by niemiro.
Start time: 2024-03-05 12:24:33.733
Microsoft Windows Server 10 Build 17763 - amd64
Using .txt script file at C:\Users\User\Desktop\SFCFixScript.txt [0]




FileScan::
[0: 2] C:\Windows\WinSxS\amd64_dual_oposdrv.inf_31bf3856ad364e35_10.0.17763.348_none_361ac2b69ffff30d\oposdrv.inf
Expected: UNKNOWN Found: uEAix0km7JhbhxXXwfCZkfV2jPLLLU1OkCSB2X0bYSI=
Expected: 10.0.17763.348 Found: Version number not available.
Failed to trace component amd64_dual_oposdrv.inf_31bf3856ad364e35_10.0.17763.348_none_361ac2b69ffff30d with return code -3.

[C:\Windows\INF\oposdrv.inf]


[1: 1] C:\Windows\WinSxS\amd64_dual_oposdrv.inf_31bf3856ad364e35_10.0.17763.348_none_361ac2b69ffff30d\f\oposdrv.inf
File is untraceable.
Found: NNy8mUknVenTfBSiNFcDf6TqSp7+GKmmxhefaRxDMf0=
Version number not available.
Trace not available.



[2: 1] C:\Windows\WinSxS\amd64_dual_oposdrv.inf_31bf3856ad364e35_10.0.17763.348_none_361ac2b69ffff30d\r\oposdrv.inf
File is untraceable.
Found: uvq5FrDzmEUUaWNDvJPFJBtegj6IatNpUUqQHqqHPWE=
Version number not available.
Trace not available.



[3: 1] C:\Windows\servicing\LCU\Package_for_RollupFix~31bf3856ad364e35~amd64~~17763.5122.1.11\amd64_dual_oposdrv.inf_31bf3856ad364e35_10.0.17763.348_none_361ac2b69ffff30d\r\oposdrv.inf
File is untraceable.
Found: uvq5FrDzmEUUaWNDvJPFJBtegj6IatNpUUqQHqqHPWE=
Version number not available.
Trace not available.



[4: 1] C:\Windows\servicing\LCU\Package_for_RollupFix~31bf3856ad364e35~amd64~~17763.5122.1.11\amd64_dual_oposdrv.inf_31bf3856ad364e35_10.0.17763.348_none_361ac2b69ffff30d\f\oposdrv.inf
File is untraceable.
Found: QbS1T6eZ+lCyU9AJYy5ittjBx4yzEMiXksmmHbk08yg=
Version number not available.
Trace not available.



[5: 1] C:\Windows\servicing\LCU\Package_for_RollupFix~31bf3856ad364e35~amd64~~17763.5329.1.4\amd64_dual_oposdrv.inf_31bf3856ad364e35_10.0.17763.348_none_361ac2b69ffff30d\r\oposdrv.inf
File is untraceable.
Found: uvq5FrDzmEUUaWNDvJPFJBtegj6IatNpUUqQHqqHPWE=
Version number not available.
Trace not available.



[6: 1] C:\Windows\servicing\LCU\Package_for_RollupFix~31bf3856ad364e35~amd64~~17763.5329.1.4\amd64_dual_oposdrv.inf_31bf3856ad364e35_10.0.17763.348_none_361ac2b69ffff30d\f\oposdrv.inf
File is untraceable.
Found: QbS1T6eZ+lCyU9AJYy5ittjBx4yzEMiXksmmHbk08yg=
Version number not available.
Trace not available.



[7: 1] C:\Windows\servicing\LCU\Package_for_RollupFix~31bf3856ad364e35~amd64~~17763.5458.1.12\amd64_dual_oposdrv.inf_31bf3856ad364e35_10.0.17763.348_none_361ac2b69ffff30d\r\oposdrv.inf
File is untraceable.
Found: uvq5FrDzmEUUaWNDvJPFJBtegj6IatNpUUqQHqqHPWE=
Version number not available.
Trace not available.



[8: 1] C:\Windows\servicing\LCU\Package_for_RollupFix~31bf3856ad364e35~amd64~~17763.5458.1.12\amd64_dual_oposdrv.inf_31bf3856ad364e35_10.0.17763.348_none_361ac2b69ffff30d\f\oposdrv.inf
File is untraceable.
Found: QbS1T6eZ+lCyU9AJYy5ittjBx4yzEMiXksmmHbk08yg=
Version number not available.
Trace not available.
FileScan:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2024-03-05 12:24:47.130
Script hash: K0AZppfO219+jC0X9fjAFteQoTapGYDzw1myK/7VtLQ=
----------------------EOF-----------------------
 
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

  • Download the attachment SFCFixScript.txt and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
1p8eDnI.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt
  • Open the file, then copy and paste its content in your next reply.

Next ...

  • Click Search button and type Command Prompt
  • From the results, right click on the Command Prompt icon, and select Run as administrator
  • A Command Window will open.
  • Copy paste the command below into it, then press Enter
  • Dism /Online /Cleanup-Image /RestoreHealth
  • Once DISM has finished running ...
    • Please attach your ... C:\Windows\Logs\CBS\cbs.log ... to your next reply.
  • If the file is too large, upload it to a file sharing service, and post me the link.
  • Examples of services to upload to are WeTransfer and TransferKit and SendFileOnline
 

Attachments

Fix output below:

SFCFix version 3.0.2.1 by niemiro.
Start time: 2024-03-06 13:25:56.564
Microsoft Windows Server 10 Build 17763 - amd64
Using .txt script file at C:\Users\User\Desktop\SFCFixScript.txt [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\System32\DriverStore\FileRepository

Successfully created directory tree \\?\C:\Windows\System32\DriverStore\FileRepository\oposdrv.inf_amd64_313106b94d0b5742.

Successfully copied file C:\Windows\WinSxS\amd64_dual_oposdrv.inf_31bf3856ad364e35_10.0.17763.348_none_361ac2b69ffff30d\f\oposdrv.inf to C:\Windows\System32\DriverStore\FileRepository\oposdrv.inf_amd64_313106b94d0b5742\oposdrv.inf.

Successfully restored ownership for C:\Windows\System32\DriverStore\FileRepository
Successfully restored permissions on C:\Windows\System32\DriverStore\FileRepository
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2024-03-06 13:25:57.457
Script hash: MBpjHPaqjH7sTPA1wWdLIDv2sKGIaWcEDfTAbWjMEpE=
----------------------EOF-----------------------

cbs.log file attached.
 

Attachments

Log looks good. Please try updating your machine.

If successful please let me know.

If not, please post me the CBS.log created after your update attempt.
 
Can you please send me a new copy of your DRIVERS hive file ....

  • Navigate to C:\Windows\System32\Config and locate the DRIVERS file.
  • Please copy this file to your desktop.
  • Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
  • Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named DRIVERS.ZIP on your desktop.
  • Please attach it to your next post.
  • The file may sometimes be too large to upload here, if so please upload to a file sharing service.
  • Examples of services to upload to are WeTransfer and TransferKit and SendFileOnline

Please post me the link to the file
 
Gary R said:
Can you please send me a new copy of your DRIVERS hive file ....

  • Navigate to C:\Windows\System32\Config and locate the DRIVERS file.
  • Please copy this file to your desktop.
  • Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
  • Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named DRIVERS.ZIP on your desktop.
  • Please attach it to your next post.
  • The file may sometimes be too large to upload here, if so please upload to a file sharing service.
  • Examples of services to upload to are WeTransfer and TransferKit and SendFileOnline

Please post me the link to the file
Click to expand...
New drivers DRIVERS.ZIP attached.
 

Attachments

Warning: this fix is specific to the user in this thread, and no one else should follow these instructions.

  • Download DRIVERS.ZIP and save to your Desktop.
  • Right-click on it and select Extract all....
    • Make sure the Show extracted files when complete is checked and click Extract.
    • You should now have the DRIVERS file that we will be using to replace your current one.

Next ...

  • Navigate to C:\Windows\System32\config
  • Right-click on the current DRIVERS file and select Rename.
    • Rename it to DRIVERS.old
    • Note .... If you get an error that the file is in use, reboot your computer and then try again.
  • Take the file from the DRIVERS folder on your desktop and paste it into C:\Windows\System32\config

Next ...
  • Click Search button and type Command Prompt
  • From the results, right click on the Command Prompt icon, and select Run as administrator
  • A Command Window will open.
  • Copy paste the command below into it, then press Enter
  • Dism /Online /Cleanup-Image /RestoreHealth
  • Once DISM has finished running ...
    • Please attach your ... C:\Windows\Logs\CBS\cbs.log ... to your next reply.
  • If the file is too large, upload it to a file sharing service, and post me the link.
  • Examples of services to upload to are WeTransfer and TransferKit and SendFileOnline
 

Attachments

Gary R said:
Warning: this fix is specific to the user in this thread, and no one else should follow these instructions.

  • Download DRIVERS.ZIP and save to your Desktop.
  • Right-click on it and select Extract all....
    • Make sure the Show extracted files when complete is checked and click Extract.
    • You should now have the DRIVERS file that we will be using to replace your current one.

Next ...

  • Navigate to C:\Windows\System32\config
  • Right-click on the current DRIVERS file and select Rename.
    • Rename it to DRIVERS.old
    • Note .... If you get an error that the file is in use, reboot your computer and then try again.
  • Take the file from the DRIVERS folder on your desktop and paste it into C:\Windows\System32\config

Next ...
  • Click Search button and type Command Prompt
  • From the results, right click on the Command Prompt icon, and select Run as administrator
  • A Command Window will open.
  • Copy paste the command below into it, then press Enter
  • Dism /Online /Cleanup-Image /RestoreHealth
  • Once DISM has finished running ...
    • Please attach your ... C:\Windows\Logs\CBS\cbs.log ... to your next reply.
  • If the file is too large, upload it to a file sharing service, and post me the link.
  • Examples of services to upload to are WeTransfer and TransferKit and SendFileOnline
Click to expand...
Completed as per the above, CBS.log attached.
 

Attachments

Latest CBS.log looks clean, so please try updating your computer again.

If successful please let me know.

If not, please post the CBS.log created after your update attempt.
 
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