Windows Server 2019 updates failing/ sfc scan fails

J

junior

Member
Joined
May 24, 2021
Posts
16
Hello-
I have Server 2019 Standard w/ Hyper-V role installed on the server that is failing to install Windows updates/ sfc scan fails to repair; please see the cbs.log file below-

Windows Update Error 0x80073701

2023-04-13 12:31:56, Info CBS (p) CSI Payload Corrupt (n) amd64_microsoft-hyper-v-management-clients_31bf3856ad364e35_10.0.17763.1_none_e351aa72d7f90756\Hyper-V Manager.lnk
2023-04-13 12:31:56, Info CBS Repair failed: Missing replacement payload.
2023-04-13 12:31:56, Info CBS
2023-04-13 12:31:56, Info CBS Summary:
2023-04-13 12:31:56, Info CBS Operation: Detect and Repair
2023-04-13 12:31:56, Info CBS Operation result: 0x800f081f
2023-04-13 12:31:56, Info CBS Last Successful Step: Entire operation completes.
2023-04-13 12:31:56, Info CBS Total Detected Corruption: 1
2023-04-13 12:31:56, Info CBS CBS Manifest Corruption: 0
2023-04-13 12:31:56, Info CBS CBS Metadata Corruption: 0
2023-04-13 12:31:56, Info CBS CSI Manifest Corruption: 0
2023-04-13 12:31:56, Info CBS CSI Metadata Corruption: 0
2023-04-13 12:31:56, Info CBS CSI Payload Corruption: 1
2023-04-13 12:31:56, Info CBS Total Repaired Corruption: 0
2023-04-13 12:31:56, Info CBS CBS Manifest Repaired: 0
2023-04-13 12:31:56, Info CBS CSI Manifest Repaired: 0
2023-04-13 12:31:56, Info CBS CSI Payload Repaired: 0
2023-04-13 12:31:56, Info CBS CSI Store Metadata refreshed: True
2023-04-13 12:31:56, Info CBS
2023-04-13 12:31:56, Info CBS Total Operation Time: 211 seconds.
2023-04-13 12:31:56, Info CBS Ensure CBS corruption flag is clear
2023-04-13 12:31:56, Info CBS Not all CSI corruption was fixed, create CorruptionDetectedDuringAcr flag for slow mode reset
2023-04-13 12:31:56, Info CBS CheckSur: hrStatus: 0x800f081f [CBS_E_SOURCE_MISSING], download Result: 0x800f081f [CBS_E_SOURCE_MISSING]
2023-04-13 12:31:56, Info CBS Count of times corruption detected: 1
2023-04-13 12:31:56, Info CBS Seconds between initial corruption detections: -1
2023-04-13 12:31:56, Info CBS Seconds between corruption and repair: -1
2023-04-13 12:31:56, Info CBS Failed to run Detect and repair. [HRESULT = 0x800f081f - CBS_E_SOURCE_MISSING]
2023-04-13 12:31:56, Info CBS Reboot mark cleared
 
Hi and welcome to Sysnative,

Step 1. Download
56f31e53c97da-SFCFix.PNG
SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFix.zip and save it to your desktop.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
6190d993a26f3-SFCFix-Zip-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.


Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.
Code: 
DISM /online /cleanup-image /RestoreHealth
 

Attachments

This fixed the issue with the issue with Hyper-V Manager.lnk, but I am still having issues installing windows updates.

2023-04 Cumulative Update for Windows Server 2019 (1809) for x64-based Systems (KB5025229) - Error 0x80073701

I tried running dism /online /cleanup-image /startcomponentcleanup
reboot server
attempt windows updates again and still failing with 2023-04 Cumulative Update for Windows Server 2019 (1809) for x64-based Systems (KB5025229) - Error 0x80073701
 
Hi,

Upload a copy of the CBS folder
  • Open Windows Explorer and browse to the C:\Windows\Logs folder.
  • Right-click on the CBS folder and choose Send to > Compressed (zipped) folder.
  • Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
  • Click on the Yes button here.
618e949e09fef-CBS-Folder.png

  • Attach the file CBS.zip to your next reply.


Upload your COMPONENTS hive.
  • Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
  • Please copy this file to your desktop.
  • Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
  • Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
  • If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.
 
Follow these instructions to remove an update.
  • Open the Start menu of Windows and type the command CMD
  • When you see Command Prompt on the list, right-click on it and select Run as administrator.
  • When command prompt opens, copy and paste the following command into it, then press enter.
Code: 
wusa /uninstall /KB:4601345
  • Let me know if it says it was successful or you get the message: The update KB4601345 is not installed on this computer.
 
Uninstall of KB4601345 was successfully-

new error when trying to install update-
2023-04 Cumulative Update for Windows Server 2019 (1809) for x64-based Systems (KB5025229) - Error 0x800f0982

new CBS.log attached
 

Attachments

Export SBS (SideBySide) hive
  • Click on the Start button and type regedit
  • When you see regedit on the list, right-click on it and select Run as administrator.
  • When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.
    Code: 
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide
  • Once selected, click File > Export....
  • Change the Save as type: to Registry Hive Files (*.*).

    622dbdc454cdb-Export-SBS-hive.png

  • Name this file SideBySide (with no file extension) and save it to your Desktop.
  • Right-click on the saved file and choose Send > Compressed (zipped) Folder.
  • Attach the .ZIP file to your next post.
  • If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.
 
Please export the SideBySide key as hive file instead of a *.reg file.
 
Download the
577bf0efb8088-FRST.png
Farbar Recovery Scan Tool and save it to your Desktop:

Right-click on the file FRST64.exe and choose Run as administrator.
  • Copy and paste the following (code) into the Search box and click the Search Files button.
Code: 
isapnp.sys.mui
  • When the scan is complete, a message will display that 'Search.txt' is saved in the same folder FRST was started from. Notepad will open this file also.
  • Post the logfile Search.txt as attachment in your next reply.
 
You have used the regular scan option, please perform the intructions again to perform a file search.
 
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