[SOLVED] Windows Server 2019 - Update Fail 0x80070003 since months (VM 2 of 2)

[AAIC - David Lorenz]

Dear forum members,

my name is david lorenz from aaic soft systems gmbh in leipzig (germany). You already know me from the following post:

Windows Server 2019 - Update Fail 0x80070003 since months

We have had problems with two customer VMs with the Windows Server 2019 Standard operating system for a long time. Exchange Server 2019 is running on one system and Acronis Backup on the other. This is about the second VM (SONSRVBKU). The updates for .net run smoothly. However, the system no longer installs cumulative Windows updates.

The error is 0x80070003. I have already read in and put the "SFCFix.exe" file on the desktop. I've also attached the logs and component file. It's all about the Exchange server. I make a new entry for the other server.

I have documented the errors with the following time stamps:

SONSRVBKU: Install 12:03
Restart 14:01
Error 14:04:06 (reboot)
Undo 14:04:06
Error: 0x80070003

We have already tried the following:
- Allow the software distribution folder to be recreated
- DISM and Chkdsk
- Manual update installation (msp)
- Installation of the last service stack update (successful)
- Event viewer control

Maybe one of you can help us here. Unfortunately I cannot understand the logs.

Thank you in advance and have a pleasant rest of the week!

 

[AAIC - David Lorenz]

You can find the "ComponentBasedServicing" File in the attechments of this entry.

 

[AAIC - David Lorenz]

Hello @Maxstar,

now I send you the setupapi.dev.zip.

 

[AAIC - David Lorenz]

I can not get the drivers File. I restarted five times but it doesent help.

 

[Maxstar]

Hi,

Download

SFCFix and save it to your desktop.

• Save any work you have open, and close all programs.
• Download the attachment SFCFixScript.txt and save it to your desktop.
• Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

 

[AAIC - David Lorenz]

Hi @Maxstar,

you find the sfcfix in the attachments.

 

[Maxstar]

Open an elevated command prompt and run the following command. Attach Dirlist.txt to your next post.

dir /s /a C:\Windows\System32\DriverStore\FileRepository\ntprint.inf_amd64_bfd583806467d1ba > "%userprofile%\Desktop\Dirlist.txt"

 

[AAIC - David Lorenz]

Hello @Maxstar ,

here is your file.

 

[Maxstar]

This looks good, please do the same for the following directory.

Open an elevated command prompt and run the following command. Attach Dirlist.txt to your next post.

dir /s /a C:\Windows\System32\DriverStore\FileRepository\ntprint.inf_amd64_07e28972f85b1456 > "%userprofile%\Desktop\Dirlist.txt"

 

[AAIC - David Lorenz]

...

 

[Maxstar]

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFixScript.txt and save it to your desktop.
• Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

 

[AAIC - David Lorenz]

...

 

[Maxstar]

Great, please reboot the server and attempt to update. If it fails attach a new copy of the CBS log and the setupapi.dev.log.

 

[AAIC - David Lorenz]

@Maxstar ,

the server installing updates. It runs on 3%. I send you a update after it.

 

[Maxstar]

Perfect, let's take a look at the third server as well.

 

[AAIC - David Lorenz]

Hello @Maxstar , everything works fine now. Perfect!

 

[Maxstar]

Great, glad to hear that the issues on this server also been fixed..
I'll mark this thread as solved.