[SOLVED] Windows Server 2019 - Update Fail 0x08246007 since months (VM 2 of 2) - HFBSRVSAGE

AAIC - David Lorenz · May 15, 2023

Dear forum members,

my name is david lorenz from aaic soft systems gmbh in leipzig (germany). You already know me from the following post:

[SOLVED] - Windows Server 2019 - Update Fail 0x80070003 since months (VM 3 of 3)

We have a problem with the installation of comulative and .net updates. The updates fails again and again. The VM installs the updates but when I restart the windows it performs a rollback.
There are the timestemps:

- HFBSRVSAGE (Win + .Net)
- 15:47 Installation
- 16:15 Restart
- 16:17 First Re-Restart at 9%
- 16:21 Second Re-Restart at 11% perform rollback
- 16:40 Thierd Re-Restart and rollback
- 17:06 Boot (go live)

I hope you can help us because we dont know how to fix it.

Thanks in advance!

Maxstar · May 24, 2023

Hi,

Step 1. Upload your DRIVERS Hive

Navigate to C:\Windows\System32\config and locate the DRIVERS file.
Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named DRIVERS.ZIP on your desktop.
If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

Step 2. Export registry key as hive file.

Open the Start menu of Windows and type CMD.
When you see Command Prompt on the list, select the option Run as administrator.
Copy and paste the following commands one at a time into the command prompt and press enter after each.

Code:

reg save "HKLM\SYSTEM\DriverDatabase" "%userprofile%\Desktop\DriverDatabase.hiv"

Once done, a file will appear on your desktop, called DriverDatabase.hiv.
ZIP this file and attach it to your next reply.

AAIC - David Lorenz · May 24, 2023

@Maxstar ,

I restart the server but this takes very long. I will test this maybe tommorow and send you a feedback with the files.

Maxstar · May 24, 2023

No problem, perhaps you can post the result of step 2 first to take a look at?

AAIC - David Lorenz · May 25, 2023

Hello @Maxstar ,

at first I send you the file for step 2.
Now I restart the vm again to save the drivers file.

AAIC - David Lorenz · May 25, 2023

Hello @Maxstar ,

now I will send you the Drivers File. It was not easy to safe this file.

Maxstar · May 25, 2023

Hi,

Please post a copy of the COMPONENTS hive as well.

Upload your COMPONENTS hive.

Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

AAIC - David Lorenz · May 25, 2023

Hello @Maxstar ,

there you get the components hive.

Maxstar · May 25, 2023

Download

SFCFix and save it to your desktop.

Save any work you have open, and close all programs.
Download the attachment SFCFixScript.txt and save it to your desktop.
Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

AAIC - David Lorenz · May 25, 2023

Hello @Maxstar ,

thank you. There is the file.

Maxstar · May 25, 2023

Hi,

Could you please the following directory exists:

Code:

C:\Windows\System32\DriverStore\FileRepository\ntprint.inf_amd64_a87eceb9bd76580c

Then..

Download the attachment SFCFixScript.txt and save it to your desktop.
Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

AAIC - David Lorenz · May 25, 2023

Maxstar · May 25, 2023

Hi,

Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFixScript.txt and save it to your desktop.
Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards reboot the server and attempt to update. If it fails attach a new copy of the CBS logs as wells as the setupapi.dev.log.

AAIC - David Lorenz · May 26, 2023

Good morning @Maxstar ,

I will test to update the system. Give me some minutes. Thanks!

AAIC - David Lorenz · May 26, 2023

Hello @Maxstar ,

you are a real microsoft architect

.
It works.

Thank you very much.

Maxstar · May 26, 2023

Hi,

You're welcome. Glad to hear everything is up and running...

I'll mark this thread as solved.

[SOLVED] Windows Server 2019 - Update Fail 0x08246007 since months (VM 2 of 2) - HFBSRVSAGE

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