[SOLVED] Windows Server 2019 Std - updates fail with error 0x80073701

N

nortonj79

Member
Joined
Apr 25, 2022
Posts
22
Installation Failure: Windows failed to install the following update with error 0x80073701
SFC /SCANNOW returned no errors
DISM Scan (Dism /Online /Cleanup-Image /RestoreHealth) would not complete due to Error: 0x800f081f, The source files could not be found.
SFCFIX ran & log included.

Attaching all other relevant log files.
Thanks!
 

Attachments

The logs you provided indicated that there was some corruption that could not be fixed:

Code: 
2022-04-25 16:01:50, Info                  CBS    (p)    CBS Catalog Missing    (n)            Package_1751_for_KB4561608~31bf3856ad364e35~amd64~~10.0.1.9
2022-04-25 16:01:50, Info                  CBS    Repair failed: Missing replacement mum/cat pair.
2022-04-25 16:01:50, Info                  CBS    (p)    CBS Catalog Missing    (n)            Package_1752_for_KB4561608~31bf3856ad364e35~amd64~~10.0.1.9
2022-04-25 16:01:50, Info                  CBS    Repair failed: Missing replacement mum/cat pair.
2022-04-25 16:01:50, Info                  CBS    (p)    CBS Catalog Missing    (n)            Package_1752_for_KB5007206~31bf3856ad364e35~amd64~~10.0.1.7
2022-04-25 16:01:50, Info                  CBS    Repair failed: Missing replacement mum/cat pair.
2022-04-25 16:01:50, Info                  CBS  
2022-04-25 16:01:50, Info                  CBS    Summary:
2022-04-25 16:01:50, Info                  CBS    Operation: Detect and Repair
2022-04-25 16:01:50, Info                  CBS    Operation result: 0x800f081f
2022-04-25 16:01:50, Info                  CBS    Last Successful Step: Entire operation completes.
2022-04-25 16:01:50, Info                  CBS    Total Detected Corruption:    3
2022-04-25 16:01:50, Info                  CBS        CBS Manifest Corruption:    3
2022-04-25 16:01:50, Info                  CBS        CBS Metadata Corruption:    0
2022-04-25 16:01:50, Info                  CBS        CSI Manifest Corruption:    0
2022-04-25 16:01:50, Info                  CBS        CSI Metadata Corruption:    0
2022-04-25 16:01:50, Info                  CBS        CSI Payload Corruption:    0
2022-04-25 16:01:50, Info                  CBS    Total Repaired Corruption:    0
2022-04-25 16:01:50, Info                  CBS        CBS Manifest Repaired:    0
2022-04-25 16:01:50, Info                  CBS        CSI Manifest Repaired:    0
2022-04-25 16:01:50, Info                  CBS        CSI Payload Repaired:    0
2022-04-25 16:01:50, Info                  CBS        CSI Store Metadata refreshed:    True

I have prepared a file to fix these and the instructions for completing the fix are shown below:

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Attach this file into your next post for me to check please.

Please then rerun the DISM scan as you did before and see if it completes.
 

Attachments

SFCFix applied, completed.
I re-ran DISM, completed successfully this time. But updates continue to fail with Error 0x80073701

Attaching sfcfix, dism & cbs logs again.
 

Attachments

It would appear that an earlier .NET update needs to be re-installed:

Code: 
2022-04-28 20:58:05, Error                 CSI    0000000e (F) STATUS_SXS_ASSEMBLY_MISSING #136848# from CCSDirectTransaction::OperateEnding at index 0 of 1 operations, disposition 2[gle=0xd015000c]
2022-04-28 20:58:05, Error                 CSI    0000000f (F) HRESULT_FROM_WIN32(ERROR_SXS_ASSEMBLY_MISSING) #136690# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_PinDeployment(Flags = 0, a = 076f17a08940d06df32f4255d2ca6349, version 4.0.15713.740, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35}, cb = (null), s = (null), rid = 'Package_2_for_KB5006368~31bf3856ad364e35~amd64~~10.0.3875.1.5006368-5_neutral', rah = '9', manpath = (null), catpath = (null), ed = 0, disp = 0)[gle=0x80073701]
2022-04-28 20:58:05, Info                  CBS    Failed to pin deployment while resolving Update: [HI]Package_2_for_KB5006368[/HI]~31bf3856ad364e35~amd64~~10.0.3875.1.5006368-5_neutral from file: (null) [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2022-04-28 20:58:05, Info                  CBS    Failed to bulk stage deployment manifest and pin deployment for package:Package_12_for_KB5012128~31bf3856ad364e35~amd64~~10.0.3930.2 [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]

Install Update with DISM
  1. Download the update MSU here: KB5006368
  2. Copy the MSU file to a convenient location (such as %userprofile%\Desktop).
  3. Click on the Start button and in the search box, type Command Prompt
  4. When you see Command Prompt on the list, right-click on it and select Run as administrator
  5. When command prompt opens, copy and paste the following commands into it, press enter after each

    cd %userprofile%\Desktop
    replace %userprofile%\Desktop with your path if different

    expand windows10.0-kb5006368-x64_a456b267d022e2fb0e96c3d75fb1911ea0d97d5a.msu -f:* %userprofile%\Desktop

    DISM.exe /Online /Add-Package /PackagePath:%userprofile%\Desktop\Windows10.0-KB5006368-x64.cab
  6. You should receive the message:
    The operation completed successfully.
    Make sure to allow the computer to restart if prompted.
  7. If you receive any other message:
    Post a screenshot of the Command Prompt window.
    Zip and attach the file C:\Windows\Logs\CBS\CBS.log
 
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