[SOLVED] Windows Server 2019 Standart error 0x800f0986 update KB5033371

kerber0s

New member
Joined
Dec 12, 2023
Posts
2
Hi all!
Windows Server 2019 Standart.
I'm trying to install an update KB5033371 using Windows Update
Installation progress reaches 73%, error code 0x800f0986 appears
Code:
Dism /Online /Cleanup-Image /RestoreHealth
Сompleted up to 100% with error:
DISM failed. The operation was not completed.
See the log file for more information.
The DISM log file is located at C:\Windows\Logs\DISM\dism.log
Error: 0x800f0950
DISM failed. The operation was not completed.
Code:
SFC /scannow
Сompleted up to 100% with error:
Windows Resource Protection found corrupted files, but not
may restore some of them.
For details, see the CBS.Log file, which is located at the following path:
windir\Logs\CBS\CBS.log. For example, C:\Windows\Logs\CBS\CBS.log. Details
included in the log file provided by the /OFFLOGFILE flag.
It’s also worth adding that the installation problem only occurs on KB5033371. Before this, updates were installed without problems.
Please help me solve the problem of installing updates.
 

Attachments

Hi and welcome to Sysnative,

Step 1. Download
6530fbb0f4101-56f31e53c97da-SFCFix.PNG
SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFix.zip and save it to your desktop.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
650c22f99662d-6190d993a26f3-SFCFix-Zip-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.


Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.
Code:
DISM /online /cleanup-image /RestoreHealth
 

Attachments

Thanks a lot.
After your fix,
Code:
DISM /online /cleanup-image /RestoreHealth
worked and the KB5033371 update was installed.
I looked at the contents of your fix, it turns out the problem was with the tzres.dll.mui file?
 

Attachments

Hi,

You're welcome. Glad to hear the problem has been resolved, and yes that file was the only corruption in this case.
I will mark this thread as solved.
 

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