Windows Server 2019 Standard - Unable To Install Cumulative Update - Error 0x800f0983

[jfranklin]

Hi,
Could I please get some advice on how to solve a Windows Server 2019 server which refuses to install Cumulative Updates for each month.

I've done the following:
- Deleted the Software Distribution Folder several times
- SFC runs ok and detects no issues
- Run DISM which runs through some times, other times fails saying it cannot find a source. Have tried giving it a fresh 2019 recovery disk with no sucess
- Run the components scanner which hasn't found any issues.

Attached is the component scanner log and zip with the a few of the relevent folders including CBS.

Your assistance would be greatly appreciated and has stumped me for weeks.

Thank You

 

[jfranklin]

Correction, the title should be Server 2019 Standard - Thank You

 

[Maxstar]

Hi and welcome to Synative,

Upload your COMPONENTS hive.

• Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
• Please copy this file to your desktop.
• Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
• Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
• If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

 

[jfranklin]

Hi and welcome to Synative,

Upload your COMPONENTS hive.

• Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
• Please copy this file to your desktop.
• Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
• Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
• If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

Thank You Maxstar for looking into it and updating the title.
Linked is the component store: COMPONENTS.zip

Appreciate any assistance or pointers

Cheers

 

[Maxstar]

Hi,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth