Faisalops Member Joined Nov 16, 2023 Posts 22 Nov 16, 2023 #1 I have tried everything to install the latest Cumulative Update & it didn't work I have been looking for a solution for 3 weeks I need your help guys.
I have tried everything to install the latest Cumulative Update & it didn't work I have been looking for a solution for 3 weeks I need your help guys.
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,578 Location The Netherlands Nov 18, 2023 #2 Hi, Please follow the Windows Update Forum Posting Instructions and provide the requested files in your next post.
Hi, Please follow the Windows Update Forum Posting Instructions and provide the requested files in your next post.
Faisalops Member Joined Nov 16, 2023 Posts 22 Nov 19, 2023 #3 Here you go, This is the CBS File CBS.zip Attachments ComponentsScanner.txt 744 bytes · Views: 4
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,578 Location The Netherlands Nov 19, 2023 #4 Step 1. Download SFCFix and save it to your desktop. Warning: This fix was written specifically for this system. Do not run this fix on another system. Save any work you have open, and close all programs. Download the attachment SFCFix.zip and save it to your desktop. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Post the logfile (SFCFix.txt) as attachment in your next reply. Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log. Code: DISM /online /cleanup-image /RestoreHealth Attachments SFCFix.zip 886.6 KB · Views: 5
Step 1. Download SFCFix and save it to your desktop. Warning: This fix was written specifically for this system. Do not run this fix on another system. Save any work you have open, and close all programs. Download the attachment SFCFix.zip and save it to your desktop. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Post the logfile (SFCFix.txt) as attachment in your next reply. Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log. Code: DISM /online /cleanup-image /RestoreHealth
Faisalops Member Joined Nov 16, 2023 Posts 22 Nov 19, 2023 #5 The DISM takes more than 4 hours without any action as the screenshot below, here are the SFCFix and CBS.log log Attachments SFCFix.txt 5.5 KB · Views: 2 Capture.PNG3232.PNG 6 KB · Views: 3
The DISM takes more than 4 hours without any action as the screenshot below, here are the SFCFix and CBS.log log
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,578 Location The Netherlands Nov 19, 2023 #6 Please, let DISM run until it really fails. Post also the specs of this Hyper-V server.
Faisalops Member Joined Nov 16, 2023 Posts 22 Nov 19, 2023 #7 OK, This the specs of the PC in the screenshot below Attachments Capture.PNG432432.PNG 10.3 KB · Views: 2
Faisalops Member Joined Nov 16, 2023 Posts 22 Nov 19, 2023 #8 The DISM has been failed at 89.5% as the below screenshot Attachments Capture.PNG3213434.PNG 10 KB · Views: 5
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,578 Location The Netherlands Nov 20, 2023 #9 Hi, Please attach the latest CBS logs.
Faisalops Member Joined Nov 16, 2023 Posts 22 Nov 20, 2023 #10 Here you go Attachments CBS.log 1.4 MB · Views: 2
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,578 Location The Netherlands Nov 20, 2023 #11 Please attach the previous CBS_persist log as well.
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,578 Location The Netherlands Nov 20, 2023 #13 Still the same error, please attach a copy of the COMPONENTS hive and the result of the CMD command below. Upload your COMPONENTS hive. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file. Please copy this file to your desktop. Note: If you receive an error that this file is in-use, simply reboot your computer and try again. Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop. If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply. Open and elevated command prompt run the following command and post the result. Code: certutil -hashfile C:\Windows\WinSxS\amd64_microsoft-windows-gdi32full_31bf3856ad364e35_10.0.17763.5122_none_a38ff170f900f995\gdi32full.dll SHA256
Still the same error, please attach a copy of the COMPONENTS hive and the result of the CMD command below. Upload your COMPONENTS hive. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file. Please copy this file to your desktop. Note: If you receive an error that this file is in-use, simply reboot your computer and try again. Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop. If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply. Open and elevated command prompt run the following command and post the result. Code: certutil -hashfile C:\Windows\WinSxS\amd64_microsoft-windows-gdi32full_31bf3856ad364e35_10.0.17763.5122_none_a38ff170f900f995\gdi32full.dll SHA256
Faisalops Member Joined Nov 16, 2023 Posts 22 Nov 20, 2023 #14 Here you go COMPONENTS.zip & the command finished successfully as the picture below. Attachments Capture.PNG32454.PNG 59.1 KB · Views: 4
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,578 Location The Netherlands Nov 20, 2023 #15 Export the Windows Update log Right-click on the Start button and click Windows PowerShell (Admin). Copy and paste the following command into it, press enter afterwards Code: Get-WindowsUpdateLog Wait for the message "WindowsUpdate.log written to C:\Users\<username>\Desktop\WindowsUpdate.log". Attach the logfile WindowsUpdate.log to your next reply.
Export the Windows Update log Right-click on the Start button and click Windows PowerShell (Admin). Copy and paste the following command into it, press enter afterwards Code: Get-WindowsUpdateLog Wait for the message "WindowsUpdate.log written to C:\Users\<username>\Desktop\WindowsUpdate.log". Attach the logfile WindowsUpdate.log to your next reply.
Faisalops Member Joined Nov 16, 2023 Posts 22 Nov 20, 2023 #16 This the log Attachments WindowsUpdate.log 1.5 MB · Views: 1
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,578 Location The Netherlands Nov 20, 2023 #17 It seems the SoftwareDistribution folder doesn't have the data which the Windows Update client is expecting! Please run the following commands in an elevated prompt. Code: net stop wuauserv net stop bits rename %systemroot%\SoftwareDistribution SoftwareDistribution.old net start wuauserv net start bits Afterwards reboot the server and attempt to update again. If it fails attach a new copy of the CBS logs.
It seems the SoftwareDistribution folder doesn't have the data which the Windows Update client is expecting! Please run the following commands in an elevated prompt. Code: net stop wuauserv net stop bits rename %systemroot%\SoftwareDistribution SoftwareDistribution.old net start wuauserv net start bits Afterwards reboot the server and attempt to update again. If it fails attach a new copy of the CBS logs.
Faisalops Member Joined Nov 16, 2023 Posts 22 Nov 20, 2023 #18 the update fails after a while, here is the CBS.log
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,578 Location The Netherlands Nov 21, 2023 #19 Hi, Export SBS (SideBySide) hive Click on the Start button and type regedit When you see regedit on the list, right-click on it and select Run as administrator. When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once. Code: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide Once selected, click File > Export.... Change the Save as type: to Registry Hive Files (*.*). Name this file SideBySide (with no file extension) and save it to your Desktop. Right-click on the saved file and choose Send > Compressed (zipped) Folder. Attach the .ZIP file to your next post. If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.
Hi, Export SBS (SideBySide) hive Click on the Start button and type regedit When you see regedit on the list, right-click on it and select Run as administrator. When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once. Code: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide Once selected, click File > Export.... Change the Save as type: to Registry Hive Files (*.*). Name this file SideBySide (with no file extension) and save it to your Desktop. Right-click on the saved file and choose Send > Compressed (zipped) Folder. Attach the .ZIP file to your next post. If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.
Faisalops Member Joined Nov 16, 2023 Posts 22 Nov 21, 2023 #20 Here you go Attachments SideBySide.zip 2 MB · Views: 1