[SOLVED] Windows Server 2019 - Few months failed updates

imdavid555 · Aug 3, 2023

For the past few months, one of our servers has been having issues installing updates.
-SFC /scannow seems to always fail at 75% with "Windows Resource Protection could not perform the requested operation"
-Dism /Online /Cleanup-Image /RestoreHealth seems to complete, but hasn't helped.

Attached are the logs generated after reading the Posting Instructions.
Thank you very much for any help in advance.

Maxstar · Aug 4, 2023

Hi,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFix.zip and save it to your desktop.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the System File Checker and post the result. If it fails attach a new copy of the CBS log.

Code:

SFC /Scannow

imdavid555 · Aug 4, 2023

Hi Maxstar,

SFC /scannow looks to be able to to complete now!
I tried installing the latest Windows Server Cumulative Update, but it looks to have failed again.

I have attached the logs below.

Maxstar · Aug 4, 2023

Hi,

The update failed with a rollback it seems, could you please provide the following logfile.

Upload the setupapi.dev.log file

Open Windows Explorer and browse to the C:\Windows\INF folder.
Right-click on the file setupapi.dev.log and choose Send to > Compressed (zipped) folder.
Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
Click on the Yes button here.

Attach the file setupapi.dev.zip in your next reply.

imdavid555 · Aug 4, 2023

I have attached the log requested. Thanks again Maxstar.

Maxstar · Aug 4, 2023

Please do the following to perform a filescan with SFCFix.

Download the attachment SFCFixScript.txt and save it to your desktop.
Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

imdavid555 · Aug 4, 2023

attached log file

Maxstar · Aug 4, 2023

Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFixScript.txt and save it to your desktop.
Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards reboot the system and attempt to update. If it fails attach an new copy of the CBS log as well as the Setupapi.dev.log

imdavid555 · Aug 4, 2023

Attached is the log.
I will reboot and try to update again. May take a while.

imdavid555 · Aug 4, 2023

It finally installed the latest updates!
Thank you very much! I think I am good now.

Maxstar · Aug 5, 2023

Hi,

You're welcome. Glad to hear the updates installed without any issues this time..

I'll mark this thread as solved then.

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[SOLVED] Windows Server 2019 - Few months failed updates

imdavid555

Member

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Maxstar

Windows Update Moderator, Security Analyst

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imdavid555

Member

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Maxstar

Windows Update Moderator, Security Analyst

imdavid555

Member

Attachments

Maxstar

Windows Update Moderator, Security Analyst

Attachments

imdavid555

Member

Attachments

Maxstar

Windows Update Moderator, Security Analyst

Attachments

imdavid555

Member

Attachments

imdavid555

Member

Maxstar

Windows Update Moderator, Security Analyst