[SOLVED] Windows Server 2019 fails to update Error code: (0x80073712), DISM Error: (0x800f081f) with the source file missing

[OXE]

Hi Team,

I'm trying to install 2024-06 Cumulative Update for Windows Server 2019 (1809) KB5039217. Installation is failing on the server with Error code: (0X80073712). Manually downloading and installing the update file from Microsoft Update Catalog gives the same result. DISM provides an Error: 0x800f081f with the source file missing (Screenshot attached). Please find the CBS log folder attached.

I would be gratefully if anyone could assist in this matter.

 

[Maxstar]

Hi,

Upload your COMPONENTS hive.

• Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
• Please copy this file to your desktop.
• Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
• Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
• If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

 

[OXE]

Hi Maxstar,

Please find the link for the requested file Components_wetransfer. Many thanks for looking into this.

 

[Maxstar]

Hi,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[OXE]

Hi,

DISM was successful as shown in the image below :). Please find the .txt file attached

 

[Maxstar]

Great, please attempt to update. If it fails attach a new copy of the CBS logs.

 

[OXE]

Hi Maxstar,

Many thanks the server updated successfully. I really appreciate your help (Will be donating as you guys are real hero's) .

 

[Maxstar]

Hi,

You're welcome. Glad to hear the problem is solved, and many thanks for your donation to Sysnative...