[SOLVED] Windows Server 2019 failing updates 0x800703f1

[res1607]

I have 2 Windows 2019 servers VMs failing updates with Install Error 0x800703f1.

 

[Maxstar]

Hi and welcome to Sysnative,

Upload your DRIVERS Hive

• Navigate to C:\Windows\System32\config and locate the DRIVERS file.
• Please copy this file to your desktop.
• Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
• Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named DRIVERS.ZIP on your desktop.
• If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

 

[res1607]

Here is the DRIVERS file.

 

[Maxstar]

Hi,

Please perform the following steps to replace the corrupted DRIVERS hive

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

• Download DRIVERS.ZIP and save to your desktop.
• Right-click on it and select Extract all.... Make sure the "Show extracted files when complete" is checked and click Extract.
• Now we have the DRIVERS file that we will be using to replace your current one.
• Navigate to C:\Windows\System32\config
• Right-click on the current DRIVERS file and select rename. Rename it to DRIVERS.bad.
  Note: If you get an error that the file is in use, reboot your computer and then try again.
• Take the file from the Drivers folder on your desktop and paste it into C:\Windows\System32\config

Afterwards, reboot the system and attempt to update. If it fails attach a new copy of the CBS logs.

 

[res1607]

Completed those steps. Still failing updates. Looks like they install and prompts for restart. After reboot, see this error in update history: Failed to install on ‎6/‎20/‎2023 - 0x80070003
New CBS attached

 

[Maxstar]

2023-06-20 12:45:29, Info                  CBS    Failed installing driver updates [HRESULT = 0x80070003 - ERROR_PATH_NOT_FOUND]
2023-06-20 12:45:29, Error                 CBS    Startup: Failed while processing non-critical driver operations queue. [HRESULT = 0x80070003 - ERROR_PATH_NOT_FOUND]

Please perform the following to look at the latest error.

Upload the setupapi.dev.log file

• Open Windows Explorer and browse to the C:\Windows\INF folder.
• Right-click on the file setupapi.dev.log and choose Send to > Compressed (zipped) folder.
• Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
• Click on the Yes button here.

• Attach the file setupapi.dev.zip in your next reply.

 

[res1607]

Attached is the setupapi.dev.log file.

 

[Maxstar]

Hi,

Download

SFCFix and save it to your desktop.

• Download the attachment SFCFixScript.txt and save it to your desktop.
• Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

 

[res1607]

Attached is the SFCFix.txt log file.

 

[Maxstar]

Hi,

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards reboot the server and attempt to update. If it fails attach a new copy of the CBS logs and a copy of the setupapi.dev.log.

 

[res1607]

Here is the new SFCFix.txt log file.

 

[Maxstar]

Hi,

The fix completed successfully, so please attempt to update. If it fails attach a new copy of the CBS logs and a copy of the setupapi.dev.log.

 

[res1607]

After reboot, I was able to install updates successfully. Thank you!! I have another server with issues also, but I will start a new thread.

 

[Maxstar]

Hi,

You're welcome. Glad to hear you were able to update this server, I will mark this thread as solved...