A albertoats Member Joined Feb 15, 2024 Posts 13 Feb 16, 2024 #1 Hi, Server 2019 (1809) always failed install update as subject. SFC and DISM not resolve the problem. Attachments CBS.zip 2.4 MB · Views: 3 ComponentsScanner.txt 736 bytes · Views: 4
Hi, Server 2019 (1809) always failed install update as subject. SFC and DISM not resolve the problem.
A albertoats Member Joined Feb 15, 2024 Posts 13 Apr 12, 2024 #2 Hi, I need help, always failed install cumulative update on Windows Server 2019 (1809), the last update is KB5035849 with error 0x8007371b Attachments CBS.zip 1.9 MB · Views: 3 ComponentsScanner.txt 736 bytes · Views: 3
Hi, I need help, always failed install cumulative update on Windows Server 2019 (1809), the last update is KB5035849 with error 0x8007371b
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,911 Location The Netherlands Apr 15, 2024 #3 Hi and welcome to Sysnative, Please attempt to update again with Process Monitor running. Step#1 - Capture Process Monitor Trace 1. Download and run Process Monitor. Leave this running while you perform the next steps. 2. Try updating the system just like you have in the past. 3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the square (CTRL +E) on the toolbar as shown below. 4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine. 5. Zip up the LogFile.PML and upload it to WeTransfer - Send Large Files & Share Photos Online - Up to 2GB Free and provide the link. 6. Attach also a new copy of the CBS log for the time stamps.
Hi and welcome to Sysnative, Please attempt to update again with Process Monitor running. Step#1 - Capture Process Monitor Trace 1. Download and run Process Monitor. Leave this running while you perform the next steps. 2. Try updating the system just like you have in the past. 3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the square (CTRL +E) on the toolbar as shown below. 4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine. 5. Zip up the LogFile.PML and upload it to WeTransfer - Send Large Files & Share Photos Online - Up to 2GB Free and provide the link. 6. Attach also a new copy of the CBS log for the time stamps.
A albertoats Member Joined Feb 15, 2024 Posts 13 Apr 15, 2024 #4 Thank you but I got a problem, LogFile.pml is too large, 9GB
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,911 Location The Netherlands Apr 15, 2024 #5 What is the size when you ZIP this file? After zipping the PML file you can upload it to WeTransfer 2GB Internext Send 5GB If it's still too large, please use Google Drive
What is the size when you ZIP this file? After zipping the PML file you can upload it to WeTransfer 2GB Internext Send 5GB If it's still too large, please use Google Drive
A albertoats Member Joined Feb 15, 2024 Posts 13 Apr 16, 2024 #6 Thanks for help, here the logfile.pml Logfile.zip Attachments CBS.zip 11 MB · Views: 2
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,911 Location The Netherlands Apr 16, 2024 #7 Hi, Upload your COMPONENTS hive. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file. Please copy this file to your desktop. Note: If you receive an error that this file is in-use, simply reboot your computer and try again. Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop. If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply. Export SBS (SideBySide) hive Click on the Start button and type regedit When you see regedit on the list, right-click on it and select Run as administrator. When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once. Code: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide Once selected, click File > Export.... Change the Save as type: to Registry Hive Files (*.*). Name this file SideBySide (with no file extension) and save it to your Desktop. Right-click on the saved file and choose Send > Compressed (zipped) Folder. Attach the .ZIP file to your next post. If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.
Hi, Upload your COMPONENTS hive. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file. Please copy this file to your desktop. Note: If you receive an error that this file is in-use, simply reboot your computer and try again. Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop. If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply. Export SBS (SideBySide) hive Click on the Start button and type regedit When you see regedit on the list, right-click on it and select Run as administrator. When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once. Code: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide Once selected, click File > Export.... Change the Save as type: to Registry Hive Files (*.*). Name this file SideBySide (with no file extension) and save it to your Desktop. Right-click on the saved file and choose Send > Compressed (zipped) Folder. Attach the .ZIP file to your next post. If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.
A albertoats Member Joined Feb 15, 2024 Posts 13 Apr 16, 2024 #8 Here COMPONENTS and SideBySide COMPONENTS.zip Attachments SideBySide.zip 1.7 MB · Views: 1
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,911 Location The Netherlands Apr 16, 2024 #9 Please run the following commands in an elevated prompt and copy and paste the result in your next post. Code: certutil -hashfile C:\Windows\WinSxS\Manifests\amd64_microsoft-windows-x..achviewer.resources_31bf3856ad364e35_10.0.17763.1_en-gb_6ea759514aacdad6.manifest SHA256 dir /s /a C:\Windows\WinSxS\amd64_microsoft-windows-x..achviewer.resources_31bf3856ad364e35_10.0.17763.1_en-gb_6ea759514aacdad6
Please run the following commands in an elevated prompt and copy and paste the result in your next post. Code: certutil -hashfile C:\Windows\WinSxS\Manifests\amd64_microsoft-windows-x..achviewer.resources_31bf3856ad364e35_10.0.17763.1_en-gb_6ea759514aacdad6.manifest SHA256 dir /s /a C:\Windows\WinSxS\amd64_microsoft-windows-x..achviewer.resources_31bf3856ad364e35_10.0.17763.1_en-gb_6ea759514aacdad6
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,911 Location The Netherlands Apr 16, 2024 #11 This doesn't look good at all, this is just one of the (approx 500) corrupted components which are being flagged in the CBS log and the Process Monitor trace.
This doesn't look good at all, this is just one of the (approx 500) corrupted components which are being flagged in the CBS log and the Process Monitor trace.
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,911 Location The Netherlands Apr 16, 2024 #12 Hi, Step 1. Download Acelogix RegBak (Portable) to create a backup of the registry. Extract RegBak.zip and right-click regbak64.exe and select "Run as administrator". Click on the button New backup and choose the location where you want to save the backup. Optional: enter a description for this backup. Now click on the option "Click here to view details". Ensure the option Select hives not loaded by Windows is checked, to be sure the following items are included in the backup. Click Ok to save these settings and press Start to create the backup. When completed you will see the message: Finished succesfully. Step 2. Download SFCFix and save it to your desktop. Warning: This fix was written specifically for this system. Do not run this fix on another system. Save any work you have open, and close all programs. Download the attachment SFCFix.zip and save it to your desktop. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Post the logfile (SFCFix.txt) as attachment in your next reply. Step 3. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log. Code: DISM /online /cleanup-image /RestoreHealth Attachments SFCFix.zip 9.9 MB · Views: 4
Hi, Step 1. Download Acelogix RegBak (Portable) to create a backup of the registry. Extract RegBak.zip and right-click regbak64.exe and select "Run as administrator". Click on the button New backup and choose the location where you want to save the backup. Optional: enter a description for this backup. Now click on the option "Click here to view details". Ensure the option Select hives not loaded by Windows is checked, to be sure the following items are included in the backup. Click Ok to save these settings and press Start to create the backup. When completed you will see the message: Finished succesfully. Step 2. Download SFCFix and save it to your desktop. Warning: This fix was written specifically for this system. Do not run this fix on another system. Save any work you have open, and close all programs. Download the attachment SFCFix.zip and save it to your desktop. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Post the logfile (SFCFix.txt) as attachment in your next reply. Step 3. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log. Code: DISM /online /cleanup-image /RestoreHealth
A albertoats Member Joined Feb 15, 2024 Posts 13 Apr 16, 2024 #13 Here you go Attachments SFCFix.txt 3.3 MB · Views: 2
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,911 Location The Netherlands Apr 16, 2024 #15 Please reboot the server and attempt to update again. If it fails attach a new copy of the CBS logs.
A albertoats Member Joined Feb 15, 2024 Posts 13 Apr 17, 2024 #16 Fails again, same error 0x8007371b Attachments CBS.zip 6.1 MB · Views: 1
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,911 Location The Netherlands Apr 17, 2024 #17 Hi, Here's the next fix. Warning: This fix was written specifically for this system. Do not run this fix on another system. Save any work you have open, and close all programs. Download the attachment SFCFix.zip and save it to your desktop. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Post the logfile (SFCFix.txt) as attachment in your next reply. Afterwards attempt to update. If it fails attach a new copy of the CBS logs. Attachments SFCFix.zip 951 bytes · Views: 2
Hi, Here's the next fix. Warning: This fix was written specifically for this system. Do not run this fix on another system. Save any work you have open, and close all programs. Download the attachment SFCFix.zip and save it to your desktop. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Post the logfile (SFCFix.txt) as attachment in your next reply. Afterwards attempt to update. If it fails attach a new copy of the CBS logs.
A albertoats Member Joined Feb 15, 2024 Posts 13 Apr 17, 2024 #18 Done Attachments SFCFix.txt 2.1 KB · Views: 6
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,911 Location The Netherlands Apr 17, 2024 #19 Maxstar said: Afterwards attempt to update. If it fails attach a new copy of the CBS logs. Click to expand... If you have missed the above step, please attempt to update again...
Maxstar said: Afterwards attempt to update. If it fails attach a new copy of the CBS logs. Click to expand... If you have missed the above step, please attempt to update again...
A albertoats Member Joined Feb 15, 2024 Posts 13 Apr 18, 2024 #20 Unfortunately, same error. Attachments CBS.zip 6.1 MB · Views: 2