[SOLVED] Windows Server 2019 - Failed to install KB5032196 (0x800706be) & SFC Windows Resource Protection could not perform the requested operation

[ChillyJam23]

Hello,

Have been working on troubleshooting November cumulative update (KB5032196) not installing, and showing a 0x800706be error. However, after reviewing the winver this is at the updated level (17763.5122). Also when looking at some of the individual files they also show 5122 update. Despite this it's showing as failed in windows update.

I've gone through the Windows update troubleshooter which apparently reset the service registration.

I've also performed a component scanner which doesn't flag any issues, but a SFC /Scannow stops at 75% and shows "Windows Resource Protection could not perform the requested operation"

Any assistance greatly appreciated!

Alex

 

[Maxstar]

Hi and welcome to Sysnative,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFixScript.txt and save it to your desktop.
• Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the System File Checker and post the result. If it fails attach a new copy of the CBS log.

SFC /Scannow

 

[ChillyJam23]

Thank you Maxstar,

Please find latest CBS log attached.

 

[Maxstar]

Hi,

Please reboot this server and attempt to update again. If it fails attach a new copy of the CBS logs.

 

[ChillyJam23]

Server has been rebooted, fix repeated along with SFC /scannow. That is still showing a windows resource protection issue, but the latest 2023-12 CU KB5033371 has installed successfully first time.

 

[Maxstar]

Hi,

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the System File Checker and post the result. If it fails attach a new copy of the CBS log.

SFC /Scannow

 

[ChillyJam23]

That has completely fixed the windows resource protection issue

Thank you Maxstar

 

[Maxstar]

Hi,

You're welcome. Glad to hear the issue has been resolved...