[SOLVED] Windows Server 2019 DISM Failure

[techdan88]

Hello,

I'm having problems with a Windows 2019 Server, it cannot install any Windows patches and fails every time with the error 0x800f0982.

So I've already tried to run sfc /scannow and those DISM commands below a couple of times but without success:

DISM /Online /Cleanup-Image /RestoreHealth
DISM /Online /Cleanup-Image /RestoreHealth /Source:WIM:F:\sources\install.wim:2 /LimitAccess

Also I've already tried this combo of commands:

DISM /Online /Cleanup-Image /StartComponentCleanup
sfc /scannow
DISM /Online /Cleanup-Image /AnalyzeComponentStore
sfc /scannow
DISM /Online /Cleanup-Image /RestoreHealth

Every time I run DISM with the /RestoreHealth switch it fails with the errors 0x800f0954 or 0x800f081f.

I've also opened a ticket with Microsoft, however they didn't help much. They told me to try an in-place upgrade with Windows 2019 media, however it fails with the following error:



I'm avoiding to completely re-install this system because it will be a lot of work due to its applications and teams needed to re-install everything.

Then I've just found that someone recently had almost the same problem and you guys were able to help with a solution on this thread: [SOLVED] - Windows Server 2019 SFC/DISM corruption.

I'm attaching the CBS.log file in case this helps the troubleshooting. Could you please help me on this?

Many thanks.

Regards,

Daniel

 

[techdan88]

Sorry, forgot to attach. Please find attached DISM and CBS logs.

Thanks.

Daniel

 

[Maxstar]

Hi and welcome to Sysnative,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the System File Checker.

• Click the Start button and in the search box, type Command Prompt
• When you see Command Prompt on the list, right-click on it and select Run as administrator.
• When command prompt opens, copy and paste the following command into it, and press enter.
  

  sfc /scannow

• Take a screenshot of the commandprompt window and paste it into your next reply.

 

[techdan88]

Hi and welcome to Sysnative,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the System File Checker.

• Click the Start button and in the search box, type Command Prompt
• When you see Command Prompt on the list, right-click on it and select Run as administrator.
• When command prompt opens, copy and paste the following command into it, and press enter.
  

  sfc /scannow

• Take a screenshot of the commandprompt window and paste it into your next reply.

Hello Maxtar,

Many thanks for your help, with your instructions and script I was able to solve the DISM failure. After that the OS updates were still failing, but then I had the idea of re-trying an in-place upgrade.

With the DISM not anymore in a failed state the in-place upgrade suceeded and my problem has been completely solved!

As you requested I'm attaching the SFCFix output file just for reference.

Thanks again.

Regards,

Daniel

 

[Maxstar]

Hi,

Your welcome. Glad to hear the issue has been resolved with an in-place-upgrade.
I'll mark this thread as solved!