[SOLVED] Windows Server 2019 Component Store Corruption

[London]

Hi,

The server has had a BSoD so I have restored the server back to its last working state. Running CHKDSK and SFC scans came back fine. However running dism /online /cleanup-image /checkhealth gives the message 'Error: 0x800f081f The source files could not be found'. Any ideas what may be causing the issue and how to fix it?

I have uploaded the CBS and DISM logs here: CBS and DISM Logs.zip

Many thanks in advance.

 

[Maxstar]

Hi,

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[London]

Hi Max,

Great to hear from you .

Thank you I will implement the patch now.

What was the issue if you do not mind me asking?

 

[Maxstar]

What was the issue if you do not mind me asking?

The CBS log shows this error, so this file is missing or corrupted.

2022-07-15 00:20:58, Info                  CBS    (p)    CSI Payload Corrupt    (n)            msil_microsoft.identityserver.service_31bf3856ad364e35_10.0.17763.3165_none_b9e55ef8fde97466\r\Microsoft.IdentityServer.Service.dll

As for the BSOD on this server please post a new thread in this forum, perform these instrucutions and post the requested files so an BSOD Expert can analyze the *.dmp files.

 

[London]

We restored the server back to the last working state so we are no longer dealing with the BSOD.

 

[London]

Thank you this has resolved the issue. I really appreciate your help with this.

 

[Maxstar]

Hi,

Glad to hear the problem has been resolved....

 

[London]

We have just done the Windows updates and it has triggered the BSoD.

What do you recommend?

 

[Maxstar]

Hi,

Please start a new thread in the BSOD section, see post#4 and post a link to this thread.