[SOLVED] Windows Server 2019 - can't install server role

[rafgareev]

Hi collegueus!

Could you please helm me? I can't add additional roles to Windows Server 2019 x64 due error. See screenshots below
I trying to fix this problem a few days...
Logs are attached

 

[Maxstar]

Hi and welcome to Sysnative,

Follow these instructions to remove an update.

• Open the Start menu of Windows and type the command CMD
• When you see Command Prompt on the list, right-click on it and select Run as administrator.
• When command prompt opens, copy and paste the following command into it, then press enter.

wusa /uninstall /KB:4592440

• Let me know if it says it was successful or you get the message: The update KB4592440 is not installed on this computer.

 

[rafgareev]

Hi!
There is a command result:


P.S. I tryed to find this update installer in the Internet, but not find anywhere(

 

[Maxstar]

Hi,

This update is pulled from the update catalog, but is still partially installed on this system and causing issues, so please perform the following steps.

Download the

Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link

• Open the startmenu and type the command cmd.
• After you find the Command Prompt, right click on it and select Run as Administrator.
• Copy and paste the following into the Command Prompt and press enter.

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

Right-click on the file FRST64.exe and choose Run as administrator.

• Copy and paste the following (code) into the Search box and click the Search Registry button.

KB4592440

• When the scan is complete, a message will display that SearchReg.txt is saved in the same folder FRST was started from.
• Post the logfile SearchReg.txt as attachment in your next reply.

 

[rafgareev]

Thanks, file SearchReg.txt is attached

 

[Maxstar]

Start the

Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.

• Download the attachment fixlist.txt and save it to your desktop.
• Right-click on FRST.exe and select "Run as administrator".
• Press the Fix button.
• If for some reason the tool needs a restart, please make sure you let the system restart normally.
• When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
• Post the logfile Fixlog.txt as attachment in your next reply.

Afterwards try to install the server role again and post the result. If it fails attach a new copy of the CBS logs.

 

[rafgareev]

WOW! It is done successfully! Role was added after fixing! Thank you Maxstar!
But it is done successfully on VM's copy yet. I am planning to implementation this fix to original VM at holidays

 

[Maxstar]

Hi,

You're welcome. Glad the problem is fixed on your testing environment.