[SOLVED] Windows Server 2019 - 0x80070011

[kione]

Hello again, sorry to be back asking for you help again so soon, but I have another server that recently became my responsibility, and it apparently was not kept up to date. I have tried my usual methods, clearing software distribution, resetting BITS services, etc. to no avail. I have run sfc /scannow and DISM /Online /Cleanup-Image /RestoreHealth, here is the CMD output;

C:\Windows\system32>sfc /scannow

Beginning system scan.  This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\Windows\system32>DISM /Online /Cleanup-Image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.17763.771

Image Version: 10.0.17763.1192

[==========================100.0%==========================] The restore operation completed successfully.
The operation completed successfully.

SFCFix reports as follows;

SFCFix version 3.0.2.1 by niemiro.
Start time: 2022-07-18 12:52:30.593
Microsoft Windows Server 10 Build 17763 - amd64
Not using a script file.




AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2022-07-18 13:18:34.248
----------------------EOF-----------------------

CBS Logs attached.

Thank you very much in advance and I'm happy to provide any additional information as needed.

 

[x BlueRobot]

2022-07-18 07:40:23, Info                  CBS    Reporting poqexec status with status: 0xc00000d4, failed file: iediagcmd.exe, interfering process: , context: Shutdown, first merged sequence: 5788
2022-07-18 07:40:23, Error                 CBS    Shtd: Failed while processing critical primitive operations queue. [HRESULT = 0x80070011 - ERROR_NOT_SAME_DEVICE]

Farbar Recovery Scan Tool

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system, download both of them and try to run them. Only one of them will run on your system, and that will be the right version.

Highlight the contents of the below code box, and press Ctrl + C:

SearchAll: iediagcmd.exe

Open FRST64. Click in the search box in the FRST window, then press Ctrl + V to paste the contents of the code box into the search window.
Click on Search Files.
Once the search is complete, a log called Search.txt will open. Please post its contents in your next reply.

 

[kione]

Sorry for the delay and appreciate the help. The scan took several hours and I got pulled on to another project. But scan finished and Search.txt attached.

 

[x BlueRobot]

Thanks, could you please open a command prompt window and then enter the following command:

reg query "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion" /v ProgramFilesDir

Please post the output in your next post.

 

[kione]

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion
ProgramFilesDir REG_SZ D:\Program Files

Oddly enough it looks like we've program files(and x86) on both the C and D Drives. Both locations contain recently updated directories.

 

[x BlueRobot]

This is the issue, you should only be using the C:\ drive for Program Files and not the D:\ drive.

 

[kione]

I would just change it back, but I'm sure that'll just cause me more issues. Looks like a rebuild to me, which is fine because I want to virtualize it anyways.

As always, appreciate the support.

 

[x BlueRobot]

You could try it but probably best to do a clean install as you said. It seems that someone decided to more the Program Files directory to a different partition or drive and then began installing everything from there.

Here's a good future reference too - Microsoft does not support changing the location of the Program Files folder by modifying the ProgramFilesDir registry value