[SOLVED] Windows server 2019 - 0x80070003 and 0x80240017 errors

S

scada123

Active member
Joined
Dec 7, 2023
Posts
26
Hello, been fighting with for awhile.

Microsoft Windows Server 2019 Datacenter 64-bit Edition - Build 17763

It's trying to install:

2021-01 Update for Windows Server 2019 for x64-based Systems (KB4589208)
Update for Removal of Adobe Flash Player for Windows Server 2019 for x64-based systems (KB4577586)
2023-11 Cumulative Update for Windows Server 2019 (1809) for x64-based Systems (KB5032196)

It keeps undoing the install. Ran SFC /scannow no errors. Please see attached CBS logs and ComponentsScanner.txt


Thank you for the help!
 

Attachments

Hi and welcome to Sysnative,

Upload the setupapi.dev.log file
  • Open Windows Explorer and browse to the C:\Windows\INF folder.
  • Right-click on the file setupapi.dev.log and choose Send to > Compressed (zipped) folder.
  • Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
  • Click on the Yes button here.
657716925b62b-setup-api-dev-folder.png

  • Attach the file setupapi.dev.zip in your next reply.
 
Please do the following to perfom a filescan with SFCFix.

Download
6530fbb0f4101-56f31e53c97da-SFCFix.PNG
SFCFix and save it to your desktop.
  • Download the attachment SFCFixScript.txt and save it to your desktop.
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
650ef5dbdfd06-62151e1bebac4-SFCFix-Txt-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.
 

Attachments

Hi,

Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFix.zip and save it to your desktop.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
650c22f99662d-6190d993a26f3-SFCFix-Zip-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards reboot the server and attempt to update. If it fails attach a new copy of the CBS log and the Setupapi.dev.log.
 

Attachments

Open an elevated command prompt and run the following commands. Attach Dirlist.txt to your next post.
Code: 
dir /s /a %systemroot%\System32\DriverStore\FileRepository\ntprint.inf_amd64_19a3fe50fa9a21b6 > "%userprofile%\Desktop\Dirlist.txt"
certutil -hashfile %systemroot%\System32\DriverStore\FileRepository\ntprint.inf_amd64_19a3fe50fa9a21b6\ntprint.inf SHA256 >> "%userprofile%\Desktop\Dirlist.txt"
 
This is the result of the SFCFixScript file in post #6, not the SFCFixScript file in post #4.
 
Hi,

  • Click the Start button and in the search box, type Command Prompt
  • When you see Command Prompt on the list, right-click on it and select Run as administrator.
  • Copy and paste the following command line and press Enter.
Code: 
fsutil hardlink list %systemroot%\System32\DriverStore\FileRepository\ntprint.inf_amd64_19a3fe50fa9a21b6\ntprint.inf > "%userprofile%\desktop\fslist.txt"
  • When finished, a logfile called fslist.txt is saved on your desktop.
  • Post the logfile as attachment in your next reply.
 
Please run the System File Checker and post the result. If it fails attach a new copy of the CBS log.
Code: 
SFC /Scannow
 
Please run the following command again in an elevated prompt and post the result.
Code: 
fsutil hardlink list %systemroot%\System32\DriverStore\FileRepository\ntprint.inf_amd64_19a3fe50fa9a21b6\ntprint.inf
 
Please run the following command and post the result
Code: 
fsutil hardlink create C:\Windows\System32\DriverStore\FileRepository\ntprint.inf_amd64_19a3fe50fa9a21b6\ntprint.inf C:\Windows\WinSxS\amd64_dual_ntprint.inf_31bf3856ad364e35_10.0.17763.1217_none_32b5e5f51b5b65ed\ntprint.inf
 
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