Windows Server 2016 / Windows Update Failure 0x80073701

[mb-aw]

Hi,

I'm struggeling right now with a Window Server 2016 which does not perform Windows updates anymore.

I've tried allready the standard procedures like :

DISM /Online /Cleanup-image /Restorehealth or SFC /scannow which crashes at 70%
I also tried to run SFCFix already but to be sorry the tool crashed as well.

During the investigation and reserch I get awere about you and your forum. Here I have found a thread which looks like the user in this thread had to deal with the same issue.

[SOLVED] - Windows 2016 / Exchange Server SFC Fix fail on single file hash failure.

I suspect that the error is related to the same .Net4 component, as on our affected system this file is shown also as corrupt in the logs.



I have already collected some files and I hope you can help me as well in the same way as you helped the user of this thread.

Please find attached the PSLogs.zip, which was created similar as in the thread I mentioned before. You will also find the result of the ComponentsScanner and the result report from your SFCFix Tool.



Thank you.

 

[mb-aw]

Hi,

The SFC /Scannow still fails at 70 %. So I checked again the CBS.log files and have found the following entries:

024-05-22 13:34:21, Info CSI 000068c4@2024/5/22:11:34:21.908 Primitive installers committed for repair
2024-05-22 13:34:21, Error CSI 000068c5 (F) c0000011 [Error,Facility=(system),Code=17 (0x0011)] #30064718# from Windows::Rtl::SystemImplementation:irectFileSystemProvider::SysReadFile(h = 6d8 ('\Device\HarddiskVolume1\Windows\WinSxS\amd64_netfx4-servicemodel_mof_files_b03f5f7f11d50a3a_4.0.15744.1141_none_6c182f91f4e7a79f\ServiceModel.mof'), evt = 0, apcr = NULL, apcc = NULL, iosb = @0x7387e7be20, data = {l:0 b:}, byteoffset = (null), key = (null))
[gle=0xd0000011]
2024-05-22 13:34:21, Error CSI 000068c6@2024/5/22:11:34:21.922 (F) onecore\base\wcp\sil\merged\ntu\ntsystem.cpp(3516): Error c0000011 [Error,Facility=(system),Code=17 (0x0011)] originated in function Windows::Rtl::SystemImplementation:irectFileSystemProvider::SysReadFile expression: (null)
[gle=0x80004005]

It looks that these files are corrupt. Can you help me to resolve the issue, that would be great - any help to resolve the issue would be appreciated .

Thank you so much in advance.