[SOLVED] Windows Server 2016 - Windows Defender Feature FX

[dfbdfbetbefv3]

Hi, i'm try trying to install Windows Defender Features to a Windows server 2016 but receiving this error "0x800f0831".
In the CBS logs i see Failed to install Package_8578_for_KB5008207.
Can someone help or had this same issue and help me to solve this?
Thank you so much for your time.

 

[Maxstar]

Hi and welcome to Sysnative,

Step 1. Run the following DISM command and post the result.

DISM /online /cleanup-image /RestoreHealth

Step 2. Upload a copy of the CBS folder

• Open Windows Explorer and browse to the C:\Windows\Logs folder.
• Right-click on the CBS folder and choose Send to > Compressed (zipped) folder.
• Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
• Click on the Yes button here.

• Attach the file CBS.zip to your next reply. If the file is too large to attach, upload the CBS.zip file to www.wetransfer.com and post the link in your next reply.

 

[dfbdfbetbefv3]

Hi Maxstar, Thank you for your answer and for the welcome.
Here is my reply to Step 1 and 2.

Step 1. I'm receiving Error: 1734 (attach the erorr.)
Step 2. Attach CBS.zip

 

[Maxstar]

Follow these instructions to remove an update.

• Open the Start menu of Windows and type the command CMD
• When you see Command Prompt on the list, right-click on it and select Run as administrator.
• When command prompt opens, copy and paste the following command into it, then press enter.

wusa /uninstall /KB:5008207

• Let me know if it says it was successful or you get the message: The update KB5008207 is not installed on this computer.

 

[dfbdfbetbefv3]

It says The update KB5008207 is not installed on this computer.

 

[Maxstar]

Download the

Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link

• Open the startmenu and type the command cmd.
• After you find the Command Prompt, right click on it and select Run as Administrator.
• Copy and paste the following into the Command Prompt and press enter.

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

Right-click on the file FRST64.exe and choose Run as administrator.

• Copy and paste the following (code) into the Search box and click the Search Registry button.

KB5008207

• When the scan is complete, a message will display that SearchReg.txt is saved in the same folder FRST was started from.
• Post the logfile SearchReg.txt as attachment in your next reply.

 

[dfbdfbetbefv3]

I Attach the logfile SearchReg.tx

 

[Maxstar]

Start the

Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.

• Download the attachment fixlist.txt and save it to your desktop.
• Right-click on FRST.exe and select "Run as administrator".
• Press the Fix button.
• If for some reason the tool needs a restart, please make sure you let the system restart normally.
• When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
• Post the logfile Fixlog.txt as attachment in your next reply.

Afterwards try again to install the Windows Defender feature. If it fails attach a new copy of the CBS logs.

 

[dfbdfbetbefv3]

Hi Maxstar,
You are a true GENIOUS!!! Thank you so much, its working now.

 

[Maxstar]

Hi,

You're welcome. Glad to hear the issue has been resolved...