[SOLVED] Windows Server 2016 Updates Fail

J

JPPLLS

Member
Joined
Sep 19, 2024
Posts
8
HI All

Hope someone will be able to assist in helping me fix my Server 2016 Updates not working.

I followed plenty of online forums referring to DISM with no success, followed by running SFC /scannow which did end up fixing some errors but still this did not fix my initial updating issues.

After spending a couple of days with this issues and searching the net i eventually came across this forums and am I grateful reading all the success stories.

So what I have done so far is run DISM , SFC / Scannnow, SFCFix.exe and Components Scanner.exe, the last 2 was suggestions from these Forums.

Please have a look at all the logs attached, and I will appreciate any feedback / fixes just to get this Server up and running 100% again.

Thanks in advanced

Juan
 

Attachments

Hi and welcome to Sysnative,

Follow these instructions to remove an update.
  • Open the Start menu of Windows and type the command CMD
  • When you see Command Prompt on the list, right-click on it and select Run as administrator.
  • When command prompt opens, copy and paste the following command into it, then press enter.
Code: 
wusa /uninstall /KB:5003638
  • Let me know if it says it was successful or you get the message: The update KB5003638 is not installed on this computer.
 
HI Maxstar

Thanks for your feedback however your solution did not work as according to the message i got the update in question is not installed

1727250154485.png
 
Hi,

Download the
577bf0efb8088-FRST.png
Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link
  • Open the startmenu and type the command cmd.
  • After you find the Command Prompt, right click on it and select Run as Administrator.
  • Copy and paste the following into the Command Prompt and press enter.
Code: 
reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS
Right-click on the file FRST64.exe and choose Run as administrator.
  • Copy and paste the following (code) into the Search box and click the Search Registry button.
Code: 
KB5003638
  • When the scan is complete, a message will display that SearchReg.txt is saved in the same folder FRST was started from.
  • Post the logfile SearchReg.txt as attachment in your next reply.
 
Hi,

Step 1. Start the
577bf0efb8088-FRST.png
Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.
  • Download the attachment fixlist.txt and save it to your desktop.
  • Right-click on FRST.exe and select "Run as administrator".
  • Press the Fix button.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally.
  • When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  • Post the logfile Fixlog.txt as attachment in your next reply.


Step 2. Follow these instructions to remove an update.
  • Open the Start menu of Windows and type the command CMD
  • When you see Command Prompt on the list, right-click on it and select Run as administrator.
  • When command prompt opens, copy and paste the following command into it, then press enter.
Code: 
wusa /uninstall /KB:5017305
  • Let me know if it says it was successful or you get the message: The update KB5017305 is not installed on this computer.
 

Attachments

1. Start the
55d04c7d453ca-Command_prompt_icon_%28windows%29.png
Command Prompt as administrator.
  • Open the startmenu and type the command cmd.
  • After you find the Command Prompt, right click on it and select Run as Administrator.
  • Copy and paste the following into the Command Prompt and press enter.
Code: 
reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS
2.Right-click on the file
577bf0efb8088-FRST.png
FRST.exe and choose Run as administrator.
  • Copy and paste the following (code) into the Search box and click the Search Registry button.
Code: 
KB5017305
  • When the scan is complete, a message will display that SearchReg.txt is saved in the same folder FRST was started from.
  • Post the logfile SearchReg.txt as attachment in your next reply.
 
Step 1. Start the
577bf0efb8088-FRST.png
Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.
  • Download the attachment fixlist.txt and save it to your desktop.
  • Right-click on FRST.exe and select "Run as administrator".
  • Press the Fix button.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally.
  • When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  • Post the logfile Fixlog.txt as attachment in your next reply.


Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.
Code: 
DISM /online /cleanup-image /RestoreHealth
 

Attachments

HI

Fix Log attached for KB5017305, busy running DISM currently, will share logs once done.

Thanks
 

Attachments

Great, if DISM completed succesfully there is no need to attach the latest CBS.log. Then attempt to update first, and provide the logs when the update failed.
 
HI

some feedback....... DISM completed successfully!

From my side I would like to thank Maxstar for all the time and effort in helping me fix this server and its issues i really do appreciate it.

Thanks
 
You're welcome. Let me know if there are any remaining issues after attempting to update, or we can mark this thread as solved?
 
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