[SOLVED] Windows Server 2016 not Updating and SFC/DISM Failing

[HamUser123]

Good Day, Sysnative Team:

I have a problem with Windows Server 2016 on a physical machine (not VM).

Windows updates are failing on the machine.
ESET won't install the new version of ESET either.

(Offline) chkdsk /r C:\ --- No errors found
SFC /scannow --- Fails after 3%.
DISM /Online /Cleanup-Image /RestoreHealth /source:WIM:F:\Sources\Install.wim:2 /LimitAccess (Where F:\ is a mounted WS2016 ISO) --- Error: 0x800f081f The source files could not be found. Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see Configure a Windows Repair Source. The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

I followed the steps outlined in: Windows Update Forum Posting Instructions and have attached the files.

Thanks in advance for your help.

 

[HamUser123]

I figured the server was bonked and needs to have Windows reinstalled...

 

[Maxstar]

Hi and welcome to Sysnative,

Looking at the current logs, there is no need to reinstall this server. Please do the following first.

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[HamUser123]

Attached is the new SFCFix.txt.

After running "DISM /online /cleanup-image /RestoreHealth" SFC /scannow is at 80% and rising! That's much better. I'll keep you posted.

 

[Maxstar]

Please reboot the server and run the System File Checker again. Post also a copy of the COMPONENTS hive.

Upload your COMPONENTS hive.

• Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
• Please copy this file to your desktop.
• Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
• Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
• If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

 

[HamUser123]

Everything is solved for this computer. SFC /scannow now reports no errors. Windows Updates applied, and ESET was able to update.


Thank you Maxstar/Sysnative!

 

[Maxstar]

Hi,

You're welcome. Glad to hear the issue has been resolved...