Windows Server 2016 Issue

[hawkeye0386]

Hi,

I am getting an error 1734 "The array bounds are invalid." running DISM on a machine. It is Server 2016 Standard.

The DISM, and CBS logs are attached.

Thanks!

 

[Maxstar]

Hi and welcome to Sysnative,

Step 1. Upload a copy of the CBS folder with all the previous logs.

• Open Windows Explorer and browse to the C:\Windows\Logs folder.
• Right-click on the CBS folder and choose Send to > Compressed (zipped) folder.
• Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
• Click on the Yes button here.

• Attach the file CBS.zip to your next reply.

Step 2. Upload your COMPONENTS hive.

• Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
• Please copy this file to your desktop.
• Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
• Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
• If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

 

[hawkeye0386]

Hi! Here are the CBS logs and Component store as request!

 

[Maxstar]

Hi,

Please run the following DISM command again and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth