[SOLVED] Windows Server 2016 in-place upgrade to windows server 2022

ec11

ec11

Member
Joined
Jan 24, 2024
Posts
23
Hello,

I have been trying to upgrade windows 2016 system to Windows server 2022 with no success. I have tried many things including disabling non-Windows services with msconfig, unplugging all peripherals, try the update with that, etc. The errors and FRST log are attached

I have run out of ideas. I have followed the Windows Update Forum Posting Instructions and I have attached all the logs.
I appreciate your help in advance.

Thank you
EC
 

Attachments

Last edited:
Can someone please help to take a look, Thanks

We Couldn't install Windows Server
0x800700D - 0x40021
The installation failed in the SECOND_BOOT phase with an error SYSPREP_RESPECIALIZE operation....

(sometimes it is 1st Boot.. 2nd Boot)
 
Hello,

I try to upgrade to windows 2022 but failed..
did the SFC Scan and DISM; please find the Components and CBS export.

Appreciate your help in advance.

Thank you
EC
 

Attachments

time flies... one month ..
Can someone please help to take a look ?
Million Thanks.
EC
 
Hi and welcome to Sysnative,

Provide the profile information of this server.
  • Click the Start button and in the search box, type Command Prompt
  • When you see Command Prompt on the list, right-click on it and select Run as administrator.
    Copy and paste the following commands one at a time into the command prompt and press enter after each.
    Code: 
    reg query "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList" /s > "%userprofile%\desktop\ProfileList.txt"
reg query "HKEY_USERS" >> "%userprofile%\desktop\ProfileList.txt"
  • These commands will collect the System and Application logs and create ProfileList.txt on your Desktop.
  • Attach this file in your next reply.
 
Rich (BB code): 
2024-01-25 10:31:24, Error                 CONX   Appraiser: ERROR,Windows::Compat::AvTracking::ReadAvFromWMI,311,Error getting enumerator for AntiVirusProduct: [0x80041010].
2024-01-25 10:31:24, Error                 CONX   Appraiser: ERROR,Windows::Compat::AvTracking::DailyUpdateAvStatus,821,Failed to query Wmi for Av Data: [0x80041010].
2024-01-25 10:31:24, Error                 CONX   Windows::Compat::Appraiser::SetupAppraiser::UpdateExpiredAvRegistry (4469):   Failed to update AV status: [0x80041010].[gle=0x80041010]

Hi,

It seems Trend Micro Apex One was installed on this server, that has recently been removed, but there are still some remnants.

So I would suggest to run this tool "Secure Common Uninstall Tool" from Trend Micro first.
 
Hi,

Start the
577bf0efb8088-FRST.png
Farbar Recovery Scan Tool again.
  • Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST.
  • Right-click to run the tool as administrator.
  • Note: Ensure that the Addition.txt check box is checked at the bottom of the form within the Optional Scan area.
  • Press the Scan button.
  • Please wait for the tool to finish. It will produce two logfiles called FRST.txt and Addition.txt in the same directory the tool is run from (which should be the desktop)
  • Post the logfiles FRST.txt and Addition.txt as attachment in your next reply.
 
Hi,

There are still some remnants of Trend Micro, but there is also an issue with the license of this Server.
Code: 
Error: (03/24/2024 04:14:35 PM) (Source: Software Protection Platform Service) (EventID: 8198) (User: )
Description: License Activation (slui.exe) failed with the following error code:
hr=0x8007007B

Please do the following to remove the remnants of Trend Micro.

Start the
577bf0efb8088-FRST.png
Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.
  • Download the attachment fixlist.txt and save it to your desktop.
  • Right-click on FRST.exe and select "Run as administrator".
  • Press the Fix button.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally.
  • When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  • Post the logfile Fixlog.txt as attachment in your next reply.
 

Attachments

Please try the in-place-upgrade to Windows 2022 again, if it fails attach the following logs, setupact and setuperr.log.
 
in-place-upgrade windows 2022 failed in teh FIRST_BOOT phase with an error during SYSPREP_SPECIALIZE operation.
Please find the log below.

setupact.log from $Windows.~BT\Sources\Panther
 

Attachments

Last edited:
Code: 
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-21-4037144706-4212842003-1131842936-500
    ProfileImagePath    REG_EXPAND_SZ    C:\Users\administrator.SRL-HK

Failure while getting the known folder path for CSIDL_PRINTHOOD (S-1-5-21-4037144706-4212842003-1131842936-500): Win32Exception: The system cannot find the file specified. [0x00000002] class UnBCL::String *__cdecl Mig::CFacadeUser::GetKnownFolderLocation(class UnBCL::String *,int *,class UnBCL::String **)[gle=0x000036b7]
Is the account above still in use?
 
Yes, It the the domain administrator account.
but I also change to WORKGROUP. (discount from domain)
 
Okay, I would also check the available free space and/or the ability to enlarge this virtual drive.

Code: 
Drive c: (WINDOWS) (Fixed) (Total:49.51 GB) (Free:25.98 GB) (Model: Virtual HD ATA Device) NTFS
 
Maxstar said:
Okay, I would also check the available free space and/or the ability to enlarge this virtual drive.

Code: 
Drive c: (WINDOWS) (Fixed) (Total:49.51 GB) (Free:25.98 GB) (Model: Virtual HD ATA Device) NTFS
Click to expand...
can extend to get more space. It is on Hyper-V.
 
Then I would suggest to resize the VHD to at least 120GB just to be sure there's enough free space.
 
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