Windows Server 2016 Failing to run DISM and SFC

[pbrit]

Looking for some assistance with a Windows Server 2016 machine, which is failing to run DISM and SFC. It also has issues updating via MS packages.



CBS.log states
2024-10-14 17:00:58, Info CBS TI: --- Initializing Trusted Installer ---
2024-10-14 17:00:58, Info CBS TI: Last boot time: 2024-10-14 17:00:53.365
2024-10-14 17:00:58, Info CBS TI: It looks like TI crashed or was interrupted last time it was started
2024-10-14 17:00:58, Info CBS Starting TrustedInstaller initialization.
2024-10-14 17:00:58, Info CBS Lock: New lock added: CCbsPublicSessionClassFactory, level: 30, total lock:5
2024-10-14 17:00:58, Info CBS Lock: New lock added: CCbsPublicSessionClassFactory, level: 30, total lock:6
2024-10-14 17:00:58, Info CBS Lock: New lock added: WinlogonNotifyLock, level: 8, total lock:7
2024-10-14 17:00:58, Info CBS Ending TrustedInstaller initialization.
2024-10-14 17:00:58, Info CBS Starting the TrustedInstaller main loop.
2024-10-14 17:00:58, Info CBS TrustedInstaller service starts successfully.
2024-10-14 17:00:58, Info CBS Winlogon: Registering for CreateSession notifications
2024-10-14 17:00:58, Info CBS Winlogon: Loading SysNotify DLL
2024-10-14 17:00:58, Info CBS Winlogon: Starting notify server
2024-10-14 17:00:58, Info CBS Starting TiWorker initialization.
2024-10-14 17:00:58, Info CBS Lock: New lock added: TiWorkerClassFactory, level: 30, total lock:2
2024-10-14 17:00:58, Info CBS Ending TiWorker initialization.
2024-10-14 17:00:58, Info CBS Starting the TiWorker main loop.
2024-10-14 17:00:58, Info CBS TiWorker starts successfully.
2024-10-14 17:00:58, Info CBS Lock: New lock added: CCbsWorker, level: 5, total lock:3
2024-10-14 17:00:58, Info CBS Failed to load Core DLL from path: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.6896_none_7ed91148220fb87e\\cbscore.dll [HRESULT = 0x800700c1 - ERROR_BAD_EXE_FORMAT]
2024-10-14 17:00:58, Info CBS Failed to initialize CBS class factory. [HRESULT = 0x800700c1 - ERROR_BAD_EXE_FORMAT]
2024-10-14 17:00:58, Info CBS Startup: Failed initializing for create session notification. [HRESULT = 0x800700c1]
2024-10-14 17:00:58, Info CBS Failed during startup processing, continuing with Trusted Installer execution [HRESULT = 0x800700c1]
2024-10-14 17:00:58, Info CBS Startup processing thread terminated normally
2024-10-14 17:00:58, Info CBS CbsCoreStopIdleProcessing is not implemented. [HRESULT = 0x80004001 - E_NOTIMPL]
2024-10-14 17:00:58, Info CBS TiWorker signaled for shutdown, going to exit.
2024-10-14 17:00:58, Info CBS Ending the TiWorker main loop.
2024-10-14 17:00:58, Info CBS Starting TiWorker finalization.
2024-10-14 17:00:58, Info CBS Trusted Installer core was not initialized.
2024-10-14 17:00:58, Info CBS Ending TiWorker finalization.
2024-10-14 17:00:58, Info CBS TI: Startup Processing completes, release startup processing lock.
2024-10-14 17:00:59, Info CBS Winlogon: TiCoreOnCreateSession has been called


and DISM.log states
2024-10-14 17:31:27, Info DISM DISM.EXE:
2024-10-14 17:31:27, Info DISM DISM.EXE: <----- Starting Dism.exe session ----->
2024-10-14 17:31:27, Info DISM DISM.EXE:
2024-10-14 17:31:27, Info DISM DISM.EXE: Host machine information: OS Version=10.0.14393, Running architecture=amd64, Number of processors=4
2024-10-14 17:31:27, Info DISM DISM.EXE: Dism.exe version: 10.0.14393.4169
2024-10-14 17:31:27, Info DISM DISM.EXE: Executing command line: DISM /online /cleanup-image /RestoreHealth
2024-10-14 17:31:27, Info DISM DISM Provider Store: PID=6852 TID=788 Getting Provider FolderManager - CDISMProviderStore::GetProvider
2024-10-14 17:31:27, Info DISM DISM Provider Store: PID=6852 TID=788 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider
2024-10-14 17:31:27, Info DISM DISM Provider Store: PID=6852 TID=788 Loading Provider from location C:\Windows\System32\Dism\FolderProvider.dll - CDISMProviderStore::Internal_GetProvider
2024-10-14 17:31:27, Info DISM DISM Provider Store: PID=6852 TID=788 Connecting to the provider located at C:\Windows\System32\Dism\FolderProvider.dll. - CDISMProviderStore::Internal_LoadProvider
2024-10-14 17:31:27, Info DISM DISM Manager: PID=6852 TID=788 physical location path: C:\ - CDISMManager::CreateImageSession
2024-10-14 17:31:27, Info DISM DISM Manager: PID=6852 TID=788 Event name for current DISM session is Global\{F22A61C0-1E6E-4C27-9DBD-C9C068FF04DA} - CDISMManager::CheckSessionAndLock
2024-10-14 17:31:27, Info DISM DISM Manager: PID=6852 TID=788 Create session event 0x1a4 for current DISM session and event name is Global\{F22A61C0-1E6E-4C27-9DBD-C9C068FF04DA} - CDISMManager::CheckSessionAndLock
2024-10-14 17:31:27, Info DISM DISM Manager: PID=6852 TID=788 Copying DISM from "C:\Windows\System32\Dism" - CDISMManager::CreateImageSessionFromLocation
2024-10-14 17:31:27, Info DISM DISM Manager: PID=6852 TID=788 Successfully loaded the ImageSession at "C:\Users\AEF10~1.MFR\AppData\Local\Temp\753D78E5-12F6-4190-992B-0CBE9E705DF9" - CDISMManager::LoadRemoteImageSession
2024-10-14 17:31:27, Info DISM DISM Image Session: PID=7316 TID=7096 Instantiating the Provider Store. - CDISMImageSession::get_ProviderStore
2024-10-14 17:31:27, Info DISM DISM Provider Store: PID=7316 TID=7096 Initializing a provider store for the IMAGE session type. - CDISMProviderStore::Final_OnConnect
2024-10-14 17:31:27, Info DISM DISM Provider Store: PID=7316 TID=7096 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider
2024-10-14 17:31:27, Info DISM DISM Provider Store: PID=7316 TID=7096 Loading Provider from location C:\Users\AEF10~1.MFR\AppData\Local\Temp\753D78E5-12F6-4190-992B-0CBE9E705DF9\OSProvider.dll - CDISMProviderStore::Internal_GetProvider
2024-10-14 17:31:27, Info DISM DISM Provider Store: PID=7316 TID=7096 Connecting to the provider located at C:\Users\AEF10~1.MFR\AppData\Local\Temp\753D78E5-12F6-4190-992B-0CBE9E705DF9\OSProvider.dll. - CDISMProviderStore::Internal_LoadProvider
2024-10-14 17:31:27, Info DISM DISM OS Provider: PID=7316 TID=7096 Defaulting SystemPath to C:\ - CDISMOSServiceManager::Final_OnConnect
2024-10-14 17:31:27, Info DISM DISM OS Provider: PID=7316 TID=7096 Defaulting Windows folder to C:\Windows - CDISMOSServiceManager::Final_OnConnect
2024-10-14 17:31:27, Info DISM DISM OS Provider: PID=7316 TID=7096 Host OS verion is 10.0 - CDISMOSServiceManager::SetDllSearchPath
2024-10-14 17:31:27, Warning DISM DISM OS Provider: PID=7316 TID=7096 Unable to set the DLL search path to the servicing stack folder. C:\Windows may not point to a valid Windows folder. - CDISMOSServiceManager::Final_OnConnect
2024-10-14 17:31:27, Info DISM DISM Provider Store: PID=7316 TID=7096 Attempting to initialize the logger from the Image Session. - CDISMProviderStore::Final_OnConnect
2024-10-14 17:31:27, Info DISM DISM Provider Store: PID=7316 TID=7096 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider
2024-10-14 17:31:27, Info DISM DISM Provider Store: PID=7316 TID=7096 Loading Provider from location C:\Users\AEF10~1.MFR\AppData\Local\Temp\753D78E5-12F6-4190-992B-0CBE9E705DF9\LogProvider.dll - CDISMProviderStore::Internal_GetProvider
2024-10-14 17:31:27, Info DISM DISM Provider Store: PID=7316 TID=7096 Connecting to the provider located at C:\Users\AEF10~1.MFR\AppData\Local\Temp\753D78E5-12F6-4190-992B-0CBE9E705DF9\LogProvider.dll. - CDISMProviderStore::Internal_LoadProvider
2024-10-14 17:31:27, Info DISM Try to initialize Panther logging 1 times, last error: 0x0
2024-10-14 17:31:27, Info DISM DISM Provider Store: PID=7316 TID=7096 Found and Initialized the DISM Logger. - CDISMProviderStore::Internal_InitializeLogger
2024-10-14 17:31:27, Info DISM DISM Provider Store: PID=7316 TID=7096 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider
2024-10-14 17:31:27, Info DISM DISM Provider Store: PID=7316 TID=7096 Loading Provider from location C:\Users\AEF10~1.MFR\AppData\Local\Temp\753D78E5-12F6-4190-992B-0CBE9E705DF9\PEProvider.dll - CDISMProviderStore::Internal_GetProvider
2024-10-14 17:31:27, Warning DISM DISM Provider Store: PID=7316 TID=7096 Failed to Load the provider: C:\Users\AEF10~1.MFR\AppData\Local\Temp\753D78E5-12F6-4190-992B-0CBE9E705DF9\PEProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)
2024-10-14 17:31:27, Info DISM DISM Provider Store: PID=7316 TID=7096 Failed to get and initialize the PE Provider. Continuing by assuming that it is not a WinPE image. - CDISMProviderStore::Final_OnConnect
2024-10-14 17:31:27, Info DISM DISM Provider Store: PID=7316 TID=7096 Finished initializing the Provider Map. - CDISMProviderStore::Final_OnConnect
2024-10-14 17:31:27, Info DISM DISM Provider Store: PID=7316 TID=7096 Getting Provider DISMLogger - CDISMProviderStore::GetProvider
2024-10-14 17:31:27, Info DISM DISM Provider Store: PID=7316 TID=7096 Provider has previously been initialized. Returning the existing instance. - CDISMProviderStore::Internal_GetProvider
2024-10-14 17:31:27, Info DISM Try to initialize Panther logging 1 times, last error: 0x0
2024-10-14 17:31:27, Info DISM Try to initialize Panther logging 1 times, last error: 0x0
2024-10-14 17:31:27, Info DISM DISM Manager: PID=6852 TID=788 Image session successfully loaded from the temporary location: C:\Users\AEF10~1.MFR\AppData\Local\Temp\753D78E5-12F6-4190-992B-0CBE9E705DF9 - CDISMManager::CreateImageSession
2024-10-14 17:31:27, Info DISM DISM Provider Store: PID=7316 TID=7096 Getting Provider OSServices - CDISMProviderStore::GetProvider
2024-10-14 17:31:27, Info DISM DISM Provider Store: PID=7316 TID=7096 Provider has previously been initialized. Returning the existing instance. - CDISMProviderStore::Internal_GetProvider
2024-10-14 17:31:27, Error DISM DISM OS Provider: PID=7316 TID=7096 Failed trying to determine the OS Version. HRESULT=0x80070714 - CDISMOSServiceManager::get_OSVersion
2024-10-14 17:31:27, Info DISM DISM Provider Store: PID=7316 TID=7096 Found the OSServices. Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect
2024-10-14 17:31:27, Info DISM DISM Provider Store: PID=7316 TID=7096 Found the OSServices. Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect
2024-10-14 17:31:27, Info DISM DISM Provider Store: PID=7316 TID=7096 Found the PE Provider. Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect
2024-10-14 17:31:27, Info DISM DISM Provider Store: PID=7316 TID=7096 Releasing the local reference to OSServices. - CDISMProviderStore::Internal_DisconnectProvider
2024-10-14 17:31:27, Info DISM DISM Provider Store: PID=7316 TID=7096 Disconnecting Provider: OSServices - CDISMProviderStore::Internal_DisconnectProvider
2024-10-14 17:31:27, Info DISM DISM Provider Store: PID=7316 TID=7096 Releasing the local reference to DISMLogger. Stop logging. - CDISMProviderStore::Internal_DisconnectProvider
2024-10-14 17:31:27, Info DISM DISM Manager: PID=6852 TID=788 Closing session event handle 0x1a4 - CDISMManager::CloseImageSession
2024-10-14 17:31:27, Info DISM DISM.EXE: Image session has been closed. Reboot required=no.
2024-10-14 17:31:27, Info DISM DISM.EXE:
2024-10-14 17:31:27, Info DISM DISM.EXE: <----- Ending Dism.exe session ----->
2024-10-14 17:31:27, Info DISM DISM.EXE:

Have tried numerous options to get unstuck here, and trying to avoid an inplace reinstall if possible.

 

[pbrit]

ComponentScanner & CBS logs

 

[Maxstar]

Hi and welcome to Sysnative,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[pbrit]

Thanks Maxstar!

DISM failed with error 1734

Deployment Image Servicing and Management tool
Version: 10.0.14393.4169

Image Version: 10.0.14393.4169

[==========================100.0%==========================]
Error: 1734

The array bounds are invalid.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

 

[Maxstar]

Hi,

Here's the next fix.

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth