[SOLVED] Windows Server 2016 Failed 4.8 error 0x80092004

GIFTOFGAME · Aug 2, 2024

Hello @Maxstar ,

I am having issues to my belief that are identical to the issues in this thread ([SOLVED] - Windows Server 2019 can't install/update .Net Framework 4.8 error 0x80092004)

Instead of KB4486153 (For 2019), I am trying KB4486129 (The 2016 version of this KB). It fails to install.

For some history I will say that I am having issues with the latest CU (July 2024) for .NET 4.8 (Says it's not applicable to my system), and what I've typically done is if the KB for the base 4.8 (KB4486129 in this case) is not showing in installed updates, I install it, then the newest CU installs. This is the first time I have not been able to have this fix the issue. I know that once I get this KB4486129 installed, I can proceed with further CUs. This fix has also worked with 2019 (KB4486153).

Can you provide some insight/direction on some actions I can take. DISM has not resolved it, and sfc has not either.

Here is some gathered info out of the CBS log:

Code:

2024-08-02 09:44:20, Error                 CSI    0000035f@2024/8/2:13:44:20.483 (F) onecore\base\wcp\componentstore\csd_winners.cpp(1719): Error 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] originated in function CCSDirectTransaction::AddImplicationsToCatalogsAndVerifyComponentHashes expression: (null)
[gle=0x80004005]
2024-08-02 09:44:20, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CBS.log to WER report.
2024-08-02 09:44:20, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CbsPersist_20240801211713.log to WER report.
2024-08-02 09:44:20, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CbsPersist_20240725074507.cab to WER report.
2024-08-02 09:44:20, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CbsPersist_20240723071740.cab to WER report.
2024-08-02 09:44:20, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CbsPersist_20240722044100.cab to WER report.
2024-08-02 09:44:20, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CbsPersist_20240624045712.cab to WER report.
2024-08-02 09:44:20, Info                  CBS    Not able to add pending.xml to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2024-08-02 09:44:20, Info                  CBS    Not able to add pending.xml.bad to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2024-08-02 09:44:20, Info                  CBS    Not able to add poqexec.log to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2024-08-02 09:44:20, Error                 CSI    00000360 (F) 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] #905730# from CCSDirectTransaction::PrepareForCommit(...)[gle=0x90092004]
2024-08-02 09:44:20, Error                 CSI    00000361 (F) 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] #905729# from CCSDirectTransaction::ExamineTransaction(...)[gle=0x90092004]
2024-08-02 09:44:20, Error                 CSI    00000362 (F) 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] #905728# from CCSDirectTransaction_IRtlTransaction::ExamineTransaction(...)[gle=0x90092004]
2024-08-02 09:44:20, Error                 CSI    00000363 (F) CRYPT_E_NOT_FOUND #859933# from Windows::COM::CPendingTransaction::IStorePendingTransaction_Analyze(...)[gle=0x80092004]
2024-08-02 09:44:20, Error                 CSI    00000364 (F) CRYPT_E_NOT_FOUND #824096# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_Commit(Flags = 38, pSink = NULL, disp = 0, coldpatching = FALSE)[gle=0x80092004]
2024-08-02 09:44:20, Error                 CSI    00000365 (F) CRYPT_E_NOT_FOUND #824095# 12149129 us from Windows::ServicingAPI::CCSITransaction_ICSITransaction::Commit(flags = 0x00000026, pSink = NULL, disp = 0)
[gle=0x80092004]
2024-08-02 09:44:20, Error                 CBS    Exec: Failed to commit CSI transaction to resolve execution chain. [HRESULT = 0x80092004 - CRYPT_E_NOT_FOUND]
2024-08-02 09:44:20, Info                  CBS    CommitPackagesState: Started persisting state of packages
2024-08-02 09:44:20, Info                  CBS    CommitPackagesState: Completed persisting state of packages
2024-08-02 09:44:20, Info                  CSI    00000366@2024/8/2:13:44:20.592 CSI Transaction @0x19be6579770 destroyed
2024-08-02 09:44:20, Info                  CBS    Perf: Resolve chain complete.
2024-08-02 09:44:20, Info                  CBS    Failed to resolve execution chain. [HRESULT = 0x80092004 - CRYPT_E_NOT_FOUND]
2024-08-02 09:44:20, Error                 CBS    Failed to process single phase execution. [HRESULT = 0x80092004 - CRYPT_E_NOT_FOUND]
2024-08-02 09:44:20, Info                  CBS    WER: Generating failure report for package: Package_for_KB4486129~31bf3856ad364e35~amd64~~10.0.1.2919, status: 0x80092004, failure source: Resolve, start state: Absent, target state: Installed, client id: WindowsUpdateAgent
2024-08-02 09:44:20, Info                  CBS    Not able to query DisableWerReporting flag.  Assuming not set... [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2024-08-02 09:44:20, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CBS.log to WER report.
2024-08-02 09:44:20, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CbsPersist_20240801211713.log to WER report.
2024-08-02 09:44:20, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CbsPersist_20240725074507.cab to WER report.
2024-08-02 09:44:20, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CbsPersist_20240723071740.cab to WER report.
2024-08-02 09:44:20, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CbsPersist_20240722044100.cab to WER report.
2024-08-02 09:44:20, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CbsPersist_20240624045712.cab to WER report.
2024-08-02 09:44:20, Info                  CBS    Not able to add %windir%\winsxs\poqexec.log to WER report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2024-08-02 09:44:20, Info                  CBS    Not able to add %windir%\winsxs\pending.xml to WER report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2024-08-02 09:44:20, Info                  CBS    Not able to add %windir%\winsxs\pending.xml.bad to WER report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2024-08-02 09:44:20, Info                  CBS    Reboot mark cleared
2024-08-02 09:44:20, Info                  CBS    Winlogon: Simplifying Winlogon CreateSession notifications
2024-08-02 09:44:20, Info                  CBS    Winlogon: Deregistering for CreateSession notifications
2024-08-02 09:44:20, Info                  CBS    FinalCommitPackagesState: Started persisting state of packages
2024-08-02 09:44:20, Info                  CBS    Reporting package change for package: Package_for_KB4486129~31bf3856ad364e35~amd64~~10.0.1.2919, current: Absent, pending: Default, start: Absent, applicable: Installed, target: Installed, limit: Installed, hotpatch status: StillGoing, status: 0x0, failure source: Resolve, reboot required: False, client id: WindowsUpdateAgent, initiated offline: False, execution sequence: 221, first merged sequence: 221, reboot reason: REBOOT_NOT_REQUIRED, RM App session: -1, RM App name: N/A, FileName in use: N/A, release type: Update, release quality: final, OC operation: False, download source: 0, download time (secs): 4294967295, download status: 0x0 (S_OK), Express download: False, Download Size: 0
2024-08-02 09:44:20, Info                  CBS    SQM: Package change report datapoints not populated because SQM is not initialized or not running online.
2024-08-02 09:44:20, Info                  CBS    Reporting package change completion for package: Package_for_KB4486129~31bf3856ad364e35~amd64~~10.0.1.2919, current: Absent, original: Absent, target: Installed, status: 0x80092004, failure source: Resolve, failure details: "(null)", client id: WindowsUpdateAgent, initiated offline: False, execution sequence: 221, first merged sequence: 221, pending decision: InteractiveInstallFailed, primitive execution context: Interactive Flight: False
2024-08-02 09:44:20, Info                  CBS    The store corruption status report is incomplete. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2024-08-02 09:44:20, Info                  CBS    Resolve time performance datapoint is invalid. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2024-08-02 09:44:20, Info                  CBS    Stage time performance datapoint is invalid. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2024-08-02 09:44:20, Info                  CBS    Execute time performance datapoint is invalid. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2024-08-02 09:44:20, Info                  CBS    SQM: Package change report datapoints not populated because SQM is not initialized or not running online.
2024-08-02 09:44:20, Info                  CBS    FinalCommitPackagesState: Completed persisting state of packages
2024-08-02 09:44:20, Info                  CBS    Enabling LKG boot option
2024-08-02 09:44:22, Info                  CBS    Exec: Processing complete.  Session: 31122657_4276464122, Package: Package_for_KB4486129~31bf3856ad364e35~amd64~~10.0.1.2919 [HRESULT = 0x80092004 - CRYPT_E_NOT_FOUND]

Any and all help would be MUCH appreciated. I know this is time consuming. Thank you so much!

Joey

Maxstar · Aug 5, 2024

Hi and welcome to Sysnative,

Step 1. Download

ComponentsScanner and save it to your desktop.

Right-click ComponentsScanner.exe and select "Run as administrator", click Yes on the UAC (User Account Control) prompt which appears.
Follow the on-screen instructions.
Once complete, a report will be saved to your desktop called ComponentsScanner.txt.
Post the logfile ComponentsScanner.txt as attachment into your next reply.

Step 2. Upload your COMPONENTS hive.

Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

Step 3. Upload a copy of the CBS folder

Open Windows Explorer and browse to the C:\Windows\Logs folder.
Right-click on the CBS folder and choose Send to > Compressed (zipped) folder.
Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
Click on the Yes button here.

Attach the file CBS.zip to your next reply. If the file is too large to attach, upload the CBS.zip file to www.wetransfer.com and post the link in your next reply.

GIFTOFGAME · Aug 5, 2024

I had to zip the components file because the extension was not allowed to be uploaded. Thank you!!!

Maxstar · Aug 6, 2024

Hi,

Download the

Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link

Open the startmenu and type the command cmd.
After you find the Command Prompt, right click on it and select Run as Administrator.
Copy and paste the following into the Command Prompt and press enter.

Code:

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

Right-click on the file FRST64.exe and choose Run as administrator.

Copy and paste the following (code) into the Search box and click the Search Files button.

Code:

Searchall:81ed2e51aaf2b5e4c6192f5a26abec9a83aff1a31639025f7dc44933a341f38b

When the scan is complete, a message will display that Search.txt is saved in the same folder FRST was started from.
Post the logfile Search.txt as attachment in your next reply.

GIFTOFGAME · Aug 6, 2024

Doesnt look like it found anything

Maxstar · Aug 6, 2024

Rich (BB code):

2024-08-02 09:44:20, Info                  CSI    0000035e Couldn't find the hash of component: NetFx4-corperfmonsymbols_h, version 4.0.15744.161, arch amd64, versionScope neutral, pkt {l:8 b:b03f5f7f11d50a3a} in the catalog [l:96]'\SystemRoot\WinSxS\Catalogs\81ed2e51aaf2b5e4c6192f5a26abec9a83aff1a31639025f7dc44933a341f38b.cat'.

This is what I was expecting due to the error above, please run the following command in an elevated prompt and post the result.

Code:

certutil -hashfile C:\Windows\Servicing\Packages\Package_18_for_KB4486129~31bf3856ad364e35~amd64~~10.0.1.3106.cat sha256

The result should be:

Code:

SHA256 hash of file C:\Windows\Servicing\Packages\Package_18_for_KB4486129~31bf3856ad364e35~amd64~~10.0.1.3106.cat:
e6563a4b00b1e74bfc481f0001e8f4f9937fd3c5ebda3f3c4ce23b58cfedd228
CertUtil: -hashfile command completed successfully.

GIFTOFGAME · Aug 6, 2024

SHA256 hash of file C:\Windows\Servicing\Packages\Package_18_for_KB4486129~31bf3856ad364e35~amd64~~10.0.1.3106.cat:
e6563a4b00b1e74bfc481f0001e8f4f9937fd3c5ebda3f3c4ce23b58cfedd228
CertUtil: -hashfile command completed successfully.

Result output is like you said.

Maxstar · Aug 6, 2024

Please run the following commands and post the result:

Code:

certutil -hashfile C:\Windows\WinSxS\amd64_netfx4-corperfmonsymbols_h_b03f5f7f11d50a3a_4.0.15744.161_none_f4705d024bb15744\CORPerfMonSymbols.h SHA256
certutil -hashfile C:\Windows\WinSxS\Manifests\amd64_netfx4-corperfmonsymbols_h_b03f5f7f11d50a3a_4.0.15744.161_none_f4705d024bb15744.manifest SHA256

GIFTOFGAME · Aug 6, 2024

C:\WINDOWS\system32>certutil -hashfile C:\Windows\WinSxS\amd64_netfx4-corperfmonsymbols_h_b03f5f7f11d50a3a_4.0.15744.161_none_f4705d024bb15744\CORPerfMonSymbols.h SHA256
SHA256 hash of file C:\Windows\WinSxS\amd64_netfx4-corperfmonsymbols_h_b03f5f7f11d50a3a_4.0.15744.161_none_f4705d024bb15744\CORPerfMonSymbols.h:
c775b14e0df60b6c1366e16950478ca064a248d822265ed97213fa406cfda468
CertUtil: -hashfile command completed successfully.

C:\WINDOWS\system32>certutil -hashfile C:\Windows\WinSxS\Manifests\amd64_netfx4-corperfmonsymbols_h_b03f5f7f11d50a3a_4.0.15744.161_none_f4705d024bb15744.manifest SHA256
SHA256 hash of file C:\Windows\WinSxS\Manifests\amd64_netfx4-corperfmonsymbols_h_b03f5f7f11d50a3a_4.0.15744.161_none_f4705d024bb15744.manifest:
bd8daa587b4862d878473a6e1f9aaa63dacb97408414d2d260f98140b8515695
CertUtil: -hashfile command completed successfully.

Maxstar · Aug 7, 2024

Hi,

Please run also the following command in an elevated prompt and post the result.

Code:

certutil -hashfile C:\Windows\WinSxS\Catalogs\e6563a4b00b1e74bfc481f0001e8f4f9937fd3c5ebda3f3c4ce23b58cfedd228.cat SHA256

GIFTOFGAME · Aug 7, 2024

C:\WINDOWS\system32>certutil -hashfile C:\Windows\WinSxS\Catalogs\e6563a4b00b1e74bfc481f0001e8f4f9937fd3c5ebda3f3c4ce23b58cfedd228.cat SHA256
SHA256 hash of file C:\Windows\WinSxS\Catalogs\e6563a4b00b1e74bfc481f0001e8f4f9937fd3c5ebda3f3c4ce23b58cfedd228.cat:
e6563a4b00b1e74bfc481f0001e8f4f9937fd3c5ebda3f3c4ce23b58cfedd228
CertUtil: -hashfile command completed successfully.

Maxstar · Aug 7, 2024

Rich (BB code):

2024-08-02 09:44:20, Info                  CSI    0000035e Couldn't find the hash of component: NetFx4-corperfmonsymbols_h, version 4.0.15744.161, arch amd64, versionScope neutral, pkt {l:8 b:b03f5f7f11d50a3a} in the catalog [l:96]'\SystemRoot\WinSxS\Catalogs\81ed2e51aaf2b5e4c6192f5a26abec9a83aff1a31639025f7dc44933a341f38b.cat'.

Hi,

This looks good, but it is a mystery why the latest CBS showed the experpt above. So please attempt to update again with Process Monitor running.

Capture Process Monitor Trace
1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Try updating the system just like you have in the past.
3. Stop Process Monitor a minute or two after it failed to be sure everything is logged. You can simply do this by clicking the capture icon (CTRL +E) on the toolbar as shown below.

4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up the LogFile.PML and upload it to WeTransfer | Send Large Files Fast - Up To 2GB Free and provide the link.
6. Upload also the latest CBS log for the time stamps.

GIFTOFGAME · Aug 7, 2024

Looks like its over 2 gigs. Are there any filters I can apply that we know are not needed so I can shrink the logfile down?

Maxstar · Aug 7, 2024

Please don't set any filters, just ZIP the *.PML file to reduce the size and upload it to Fast & Simple File Transfers if bigger than 2GB.

GIFTOFGAME · Aug 7, 2024

Saved with no filters. Zipped, and uploaded here - Download Data package from August 7th.

Maxstar · Aug 7, 2024

Maxstar said:
6. Upload also the latest CBS log for the time stamps.

Please attach the latest CBS log as well as requested.

GIFTOFGAME · Aug 7, 2024

Apologies - I missed that

Maxstar · Aug 7, 2024

CBS:

Rich (BB code):

2024-08-07 10:34:38, Info                  CSI    0000035e Couldn't find the hash of component: NetFx4-corperfmonsymbols_h, version 4.0.15744.161, arch amd64, versionScope neutral, pkt {l:8 b:b03f5f7f11d50a3a} in the catalog [l:96]'\SystemRoot\WinSxS\Catalogs\81ed2e51aaf2b5e4c6192f5a26abec9a83aff1a31639025f7dc44933a341f38b.cat'.

ProcMon:

Rich (BB code):

8/7/2024 4:34:38 PM    TiWorker.exe    ReadFile    C:\Windows\WinSxS\Catalogs\81ed2e51aaf2b5e4c6192f5a26abec9a83aff1a31639025f7dc44933a341f38b.cat    SUCCESS    Offset: 0, Length: 13,462

In post #4 we've performed a search for this file and REG entry's, but nothing found. So my first thought is that the highlighted file might be corrupted, so please do the following.

Code:

certutil -hashfile C:\Windows\WinSxS\Catalogs\81ed2e51aaf2b5e4c6192f5a26abec9a83aff1a31639025f7dc44933a341f38b.cat SHA256

GIFTOFGAME · Aug 7, 2024

C:\WINDOWS\system32>certutil -hashfile C:\Windows\WinSxS\Catalogs\81ed2e51aaf2b5e4c6192f5a26abec9a83aff1a31639025f7dc44933a341f38b.cat SHA256
SHA256 hash of file C:\Windows\WinSxS\Catalogs\81ed2e51aaf2b5e4c6192f5a26abec9a83aff1a31639025f7dc44933a341f38b.cat:
81ed2e51aaf2b5e4c6192f5a26abec9a83aff1a31639025f7dc44933a341f38b
CertUtil: -hashfile command completed successfully.

Maxstar · Aug 7, 2024

Rich (BB code):

8/7/2024 4:34:38 PM    TiWorker.exe    RegCloseKey    HKLM\COMPONENTS\CanonicalData\Catalogs\81ed2e51aaf2b5e4c6192f5a26abec9a83aff1a31639025f7dc44933a341f38b    SUCCESS    
8/7/2024 4:34:38 PM    TiWorker.exe    RegCloseKey    HKLM\COMPONENTS\CanonicalData\Deployments\03db8b824e8..447808b64b7_b03f5f7f11d50a3a_4.0.15744.161_30c502f9f0e21bdf    SUCCESS    
8/7/2024 4:34:38 PM    TiWorker.exe    RegOpenKey    HKLM\COMPONENTS\CanonicalData\Deployments\e5082a793a1..53ae4b47bd4_b03f5f7f11d50a3a_4.0.15744.161_5e024d0b69c7bcc3    SUCCESS    Desired Access: Read

Please provide a new copy of the COMPONENTS hive.

Upload your COMPONENTS hive.

Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

[SOLVED] Windows Server 2016 Failed 4.8 error 0x80092004

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Moderator, Windows Update Expert, Security Analyst

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Moderator, Windows Update Expert, Security Analyst

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Moderator, Windows Update Expert, Security Analyst

Active member

Moderator, Windows Update Expert, Security Analyst

Active member

Moderator, Windows Update Expert, Security Analyst

Active member

Moderator, Windows Update Expert, Security Analyst

Active member

Moderator, Windows Update Expert, Security Analyst

Active member

Moderator, Windows Update Expert, Security Analyst

Active member

Attachments

Moderator, Windows Update Expert, Security Analyst

Active member

Moderator, Windows Update Expert, Security Analyst